Warranty coverage

i bought hp pavillion notebook last october and i have an additional two years warranty, my screen broke down and the left click of my mouse isnt working. i bought it from Indore, India but now m at USA, my question is that, is the warranty still covered in usa ?

Murtuza_L
Welcome to the HP Community Forum.
This is not a question for our forum; you need to talk to the Warranty department at HP.  Warranties differ and only your representative can tell you for sure what is included in your contract.
As I recall, there is a (phone) menu selection for this department so you can select it soon after you make the connection.
Contact HP – USA - Phone Assistance
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP. 
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

Similar Messages

  • Confirmation of AT&T iphone refurb warranty coverage vs. new iphone

    I spoke with an AT&T agent today and she provided the following information with regard to warranty info when choosing a refurb or a new iphone 4S.
    Jemalyn D.: Thank you for the information.
    Jemalyn D.: Sure, not a problem on that one.
    Jemalyn D.: To clarify, you would like to know the warranty of purchasing a refurbished iPhone 4S device with AT&T. Is that correct?
    Me: yes
    Jemalyn D.: Refurbished devices come with a 90 day manufacturer's warranty, while new devices come with a 1 year manufacturer's warranty.  Our standard 30-day return policy applies on both new and refurbished models.  You also have the availability to extend the warranty by adding the AppleCare Protection Plan or adding the Mobile Protect iPhone insurance to your equipment.
    Me: where do i buy the mobile protect insurance
    Jemalyn D.: On the other hand, please be informed that there is no information on when is the exact date where the phone was originally purchase but the return and exchange policy of AT&T will only require 30 days, so therefore, the device only have 30 days or less than 30 days owned by the previous holder.
    Jemalyn D.: AT&T offers the AppleCare Protection Plan for iPhones to all customers purchasing a new or refurbished iPhone.  This additional Plan is a one time fee of $69 and will extend the warranty for an additional year. The Protection Plan extends the included hardware repair service coverage to two years from the warranty start date.  The  AppleCare Protection Plan can only be purchased on new iPhone devices or during the sale of a refurbished iPhone device in Premier.  To add this plan to your order, simply scroll down to the bottom of the Accessories page and change the quantity next to the AppleCare Protection Plan to 1 and click Add to Cart. 
    Me: so essentially i could purchase the refurb and add the extra care for 69 for a total of 90 days + 1 year of protection from the date of purchase?
    Jemalyn D.: Yes, that is correct.
    Me: ultimately would i get the longest amount of coverage buying a new phone?
    Jemalyn D.: Please be informed that you also have 30 days to add this "insurance" feature on your iPhone device.
    Me: okay that is good to know
    Jemalyn D.: Yes, you are correct. Purchasing a new phone will definitely get the longest amount of warranty coverage.
    Conversation took place at 9:30AM on Wednesday, April 25, 2012

    Thanks for sharing.
    Did you have a question for this user to user technical support forum?

  • My system software has crashed, and I am hoping to use an apple certified data recovery specialist in Atlanta. Who can I use and still have my warranty coverage after attempting to recover the data?

    My system software has crashed, and I am hoping to use an apple certified data recovery specialist in Atlanta. Who can I use and still have my warranty coverage after attempting to recover the data?

    Contact the nearest Apple store for a definitive answer.  We are users like you and cannot provide you with an accurate answer.
    Ciao.

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.

    Hi,
    i have purchased iphone 4s 16GB in india yesterday and when i m checking warranty status of my phone from https://selfsolve.apple.com/agreementWarrantyDynamic.do
    i got responce
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Please help

    hi
    if it is from gray market is there any harm on that please let me know
    my phone is working fine and even when i connected to itunes it got registered with my id,

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us." how does this possible..???

    I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
    What step should i take next.

    Where did you get the phone?
    That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
    You can not get support from Apple for that phone.
    Return it to wherever you got it and get your money back.

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please

    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information.

    hi
    if it is from gray market is there any harm on that please let me know
    my phone is working fine and even when i connected to itunes it got registered with my id,

  • IPhone 6 (plus) Problem Display Edges Chipping (breaking away) or broken from factory (underside) No warranty coverage by Apple!

    ACHTUNG! iPhone 6 (plus) Problem: Chipped (broken) edges of display glass. Owner Beware! Apple denied warranty coverage.
    Can this be true?
    Recently I found a little trace on the edge of my iPhone 6. Very small, at the bottom edge of the display glass.
    You could hardly make it out, but visible enough to catch the eye.
    Since my iPhone 6 has never dropped or bumped in any way, I addressed this issue to AppleCare support, and sent them the device.
    The upshot: Diagnostics of the technician’s: broken glass! Warranty coverage: DENIED!
    This damage comes from improper usage or is an accidental damage.
    The AppleCare adviser also confirmed that this device also is not qualified for any further warranty claim, because of the broken display.  (See Appels warranty conditions).
    Apple returned my phone unrepaired. The sim tray was missing, and a note in the return package said, that warranty repair was denied and that I can buy a new device at apple store.
    For me it is OBVIOUSLY a PRODUCTION ERROR by the manufacturer, and has to be fixed for free within the warranty.
    I made pictures of this problem so you can see what I mean.
    I can only recommend to anyone urgently, to carry a 10x loupe (preferably illuminated) to the store, if you are going to buy an iphone 6 or 6 plus.
    Otherwise, if you catch a device with chipped edges on the glass you are out of warranty.
    Please notice that the complete bottom edge has marks of broken and chipped glass!
    I think the whole construction with the round edges is the problem. The glass is simply too thin at the edges.
    It could be more iPhones suffering the same problem.
    Btw: The glass surface on top is perfectly intact. The broken pieces are on the bottom!
    You can feel nothing if you do not take the display apart.
    However, I set up a mail with my lawyer and am waiting how Apple will respond.
    They are of course also invited to discuss on community portals worldwide about this.
    Please let me know what you think and if someone had success with the same problem.

    Hi. I have the same problem. Unpacked a new iPhone6 and the phone had a small chip under the glass on the edge. Local store says that this is not covered as it would have been incorrect use. Pretty strange as it came out of the box like this and the metal edge of the phone is perfect (which shows that it was not dropped), just the glass is chipped (looks as if the chip is inside of the glass). To me it looks like a production issue as the glass is curved and gets thinner towards the edges. Would be interested if more people have the same issue in order to put a claim forward to Apple.....

  • Are iPhone 5's speakers under warranty coverage ?

    My iPhone 5's speakers cracked and the quality of the sound now is awful . I purchased it 4 months ago , therefore it's still under warranty . I'm pretty sure it isn't my audio quality problems because they're originals from the physical albums and they sounded fine all these while until the speakers problem occured . I'm just wondering if the speakers are under hardware warranty coverage and should i go back to the mobile carrier centre to get it fixed ?

    everything in the box is always under the same warrenty it's not an apple thing it's a warrenty law thing

  • Mac Pro and Mac Book Air purchased in the US and brought to India have warranty coverage in India ?

    Would an Mac Pro and Mac Book Air purchased in the US and brought to India have warranty coverage in India service center ?
    Ravi P

    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare.
    Best.

  • IPad warranty coverage

    I went to few apple reseller to ask about the new iPad gen 4th's warranty service coverage.  They all told me that it is worldwide warranty.  Is that right?

    http://images.apple.com/legal/warranty/docs/NA_iPad_Warranty_v20.pdf

  • Warranty Coverage Geographically -Legal perspective

    I had bought iphone 5 16GB dt 16.09.2013 (software updated IOS 7.1.2) which was purchased from Jarir Bookstores,riyadh, Saudi arabia.I had found some hardware problem in it, but currently i am in Dubai.There is one year warranty period doesn't expire yet,Is this warranty will give me adequate coverage here in Dubai, UAE also...to resolve my issue.Need legal advise on this matter.
    Thanks
    Murtaza

    Contact an attorney.

  • Buying a used Macbook & wondering about warranty coverage

    I'm in the market to replace my 6 year old iBook and don't have the money on hand to buy something new out of the box. Have been looking around Craigslist and found several Macbooks, 6 mos old or so, that have what I need and are more in my price range. The sellers seem to indicate that it's possible to extend or buy AppleCare coverage for these used models - is that correct? If so, I think I'd feel safer buying a used machine - but I'm wondering if there is something I'm missing.
    Anyone have any comments/suggestions? Thanks for your help.

    Hi roz,
    If the macbook still within 1 year warranty, you still can add apple care before it past that 1 year warranty. But considering it already used, we don't know how the previous owner use it and how long the Hard drive and battery will last.
    But why not considering apple refurbished from apple online, or third party authorize reseller like macconnection that offer mail in rebate and free shipping and still you will start fresh a 1 year warranty.
    Good Luck.

  • One year warranty coverage is almost over, should I get Applecare?

    Just wondering what you all thought about spending another 249 bucks for three years of coverage...my Macbook is running smoothly, knock on wood, but down the road, who knows....
    battery...
    screen...
    motherboard....
    Superdrive....
    case...
    Are there any issues that seem to appear often enough to justify buying the Applecare?
    I also, have an Airport Extreme Base Station(n) that would be covered by the same plan, if I bought one, I think....
    That means the 249 would cover my Macbook and my AEBS(n) for another 3 years...that sounds like better bang my buck....

    MacBooks haven't really been around long enough to know what will come in the future as far as problems. However, I'd recommend getting AppleCare, just because portable computers are a bit more fragile than desktops.
    I had an iBook before I bought my MacBook. The iBook was very reliable until right before the three-year AppleCare was due to expire. I can't say enough good things about the way I was treated -- because I had AC. The troubleshooting and repairs went on for several months after my AC expired, but it was all considered an ongoing problem, so there was no question about whether eligibility had expired or not. The iBook traveled to the Apple "hospital" via FedEx three times at Apple's expense, overnighted each time in a box Apple overnighted to me. My logic board and practically everything inside was replaced, as well as the keyboard (though nothing was wrong with that). The problem was finally correctly diagnosed as a faulty AirPort card and replaced -- and they sent me a brand-new Airport Extreme base station as a sort of apology at the whole thing having taken so long to figure out.
    Needless to say, I bought AC again for my MacBook. Apple's customer service, in my experience, is exemplary.

  • My iphone 4 is just  6 months old and somone in school stole it , i am 17 years old , and i still have my full warranty coverage , will i be able to get a new iphone under my warranty? im sorry i know this question isnt related to using an iphone

    i just want to know if my iphone warranty covers replacing a stolen iphone, it was bought in May but only been used since july , it is registered into Itunes as well, if its impossible to repalce it can somone tell me ways to track it down,( the iphone4 had no sim card in it thought )

    Sorry, but your warranty is just that, and what you would need is an insurance policy.  Warranties typically do not cover loss, theft or accidental breakage, at least not unless bundled with a "protection" package or deal.
    Ask your parents though if their homeowners policy might cover it?
    Oh, and the only way to track it was if you had already enabled the track my iPhone option with your iCloud account settings before it was stolen.  And to track it, it would need to be on a network connection, either wifi or 3G.

  • Just got the new IPod - Warranty Coverage Question!

    So, I just leaped into the 90's and got an IPod - the new color screen video version. I purchased it at Best Lies (Buy) and they mentioned a 3 year warranty that included the battery replacement. It also covered the buttons/wheel/screen going dead over three years. I know that Apple offers a battery replacement program as well but do they offer replacement if the buttons/wheel/screen go bad?
    Anyone else here have a warranty through either Apple or Best Buy that can help me decide it's weight in gold?

    We have 3 ipods and have warranties on all. Both Best BUy and Apple. I havent had to use either of them but used the Best Buy on several other items...I can only tell you that fo, for the most part, they simply replace the item..Ive had nothing but good service with Best Buy...

Maybe you are looking for