WCA ActiveX viewer IE grey screen

We are running crystal enterprise XI rel2 with FP4.7. When running reports via infoview or the crystal management console, reports display. but when running the reports via a java app through the webcompadapter, the reports only return a grey screen. Reports are failing 100% in dev, 50% in test and never in Prod. I have thoroughly reviewed entrprise setup on our Windows 2003 server, and our AIX Weblogic env for the webcompadapter. the environments are the same across dev, test and prod.
Has anyone come across this before that can lend a hand?
thanks in advance

I am not 100 % sure about this but i think that you cannot use the Active X viewer using the Java SDK. You can give it a try
either using the .NET SDK.
Regards,
Stratos

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    Stratos

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    I've looked at that, I did try to link the discussion to the article but it failed too   Thank you though.
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  • First MBP Grey Screen/Boot Problems/Only boots in Safe Mode

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    Hi everyone,
    I've spent the last few days researching previous troubleshoots and threads on the subject, but haven't had much luck unfortunately.
    This is a 2011 MBP, 2.2 GHz, 4 gb RAM, 15 inch. As a preface, I use(d) an external monitor via my MBP's mini-display port, and at some points, the monitor (both) would become distorted, vertical lines running down, and then both would freeze, so I immediately thought my GPU was going. Then after a few restarts after the problem occurred a few times, I got the infamous boot issue: the grey screen (after viewing the spinning logo), so to the forums and research it was.
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    This is what I've attempted thus far from everything I've read:
    Repaired Disk: repaired
    Repaired Permissions: repaired (both of which I did in safe-mode AND from disc-booting, if that helps)
    Reset SMC
    Reset PRAM
    Reinstalled factory RAM (2 x 2 gbs) ((I had a 2 gb stick and an 8 gb stick) Status of RAM via Profiler: OK
    Removed peripheral devices to give that a shot with no luck
    Reinstalled OS X (Snow Leopard, by the way, from disc)
    Performed both abridged AND extended Apple Hardware Test: No problems found (which is what took me away from Logic Board or GPU issues..)
    Used Time Machine backups to restore from previous working date (I regularly backed up my MBP) and have two seperate external drives with backups, though no clones.
    Reformatted my entire 750 gb HD, last night, reinstalled the OS X, did not try and restore from Time Machine (as I know I could do that at a later date) and following completion of the OS X install and upon the "restart" requested of me, my MBP had a dark blue freeze, so I cold booted to the same problem of the grey screen, which is where I'm at now.
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    This MBP was purchased NEW in June of 2011 and has been well maintained.
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