We have just rented our first movie. 57 minutes in and it froze and the loading symbol is turning. What can I do?

We have just rented our first movie. 57 minutes in and it froze and shows the loading symbol . What can I do please? I have a 100% perfect broadband signal btw
Jon

define 'perfect broadband'
What is your actual internet speed www.speedtest.net

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I have saved a copy of the report as a Pdf File but dont know how to attach it to this message do you have an email address I can send it to?????

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i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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(114402)

I have a macpro quad, suddenly using flash it freeze and pink dots went all over the screen, I tried re-starting it but the same pink dots come at start up and don't allow the computer to start. What can I do?

I don't know what to do, I have clean the connections, also started it from disk and made a recovery but still creates the same problem.

Either your video card has a problem or your monitor has. This has nothing to do with flash, particularly since your picture is showing the problem at boot time.
Check your connections. Try reseating the video card (remove and plug back in). Make sure dust is blown off of it. And try a smc reset probably as a last resort.

Hi - I have just bought my first IPAD and I need to transfer from my MAC a 'recipe file' consisting of many, doc and docx files - I have also just bought Keynote to do this but I can't seem to transfer,, does anyone have any suggestions? Thanks

Hi - I have just bought my first IPAD [3 rd gen, no wifi] and one of the things I want it to do is to accept transfered word files
preferably as folders from my MAC - I just bought Keynote but it doesn't seem to work. My files are all doc and docx so I think
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You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 Cheers, Tom

I have just rented two movies and after download they are not visible anywhere in iTunes for me to watch.

I have just rented two movies and after download they are not visible anywhere for me to view. Usually in the iTunes menu there is an option call 'rentals' where rented movies sit until they expire, this is no longer visible. The movie files are listed in the finder under music/movies.... With the rest of my iTunes data, but they will not play in iTunes from there and I can't add them to my library for watching.
The only thing I am currently doing differently is that I have just subscribed to iTunes Match; would this affect my rentals?

Hi Cmcb,
Under your Library list, you should see "Movies". Click on that, and you will see a screen with several tabs at the top - Rentals, Unwatched, Movies, Genres, Home Videos, etc.
As Hackintosh indicated above, click on the Rentals tab, and your movies will be displayed there. Doulbe click on one to start playing it.
If you do not have your sidebar showing, go up to View at the top, and click on Show Sidebar. Then you will see your Library lists on the sidebar, which will include Movies.
Cheers,
GB

I have just rented a movie on i tunes. How do i watch it? where is it?

I have just rented a movie on i tunes. How do i watch it? where is it?

You've rented a film from Amazon, not the iTunes store ?
If it is from iTunes then it should be in the Movies part of your library - if you have iTunes 11 installed then you can enable the left-hand sidebar via option-command-S, and on that sidebar there should be a Movies section (if Movies doesn't show then go into iTunes > Preferences, command-comma, and make sure that Movies is ticked on the General tab).
If you've rented it from Amazon then you may want to try the Amazon help pages (I'm in the UK so we don't have it) e.g. Amazon instant video help or watching online.

HT1657 I just rented an HD movie, but it's taking too long to download and I would now prefer to download the regular version. Is there a way to change the quality without paying agin?

I just rented an HD movie, but it's taking too long to download and I would now prefer to download the regular version. Is there a way to change the quality without paying agin?

Welcome to the Apple community.
Unfortunately you cannot re-download rentals, allow it to finish and enjoy it and consider the situation for further rentals.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?

I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?

Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.

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Standby time: Up to 225 hours
Internet use: Up to 8 hours on 3G, up to 8 hours on LTE, up to 10 hours on Wi-Fi
Video playback: Up to 10 hours
Audio playback: Up to 40 hours
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I have just got my first apple device, iphone 3G S. After iserting sim it does not work, cant go beyond first screen. How to activate? I am in Delhi, India.

Hi,
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would be best if you can download the guide here
http://support.apple.com/manuals/#iphone

I've just rented Monsters vs Aliens on my Apple TV 3 and once we switched to default language - Russian we have experienced major lag in sound, apx. 1 sec delay with the picture. English soundtrack works fine, once we put Russian back - the delay is back.

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Sorry if tis is naive. I have just bought my first iPad Retina Display. I have WiFi at home but it has taken ages for me to connect as I needed all sorts of codes, passwords, detauils etc. How does one connect to the web (Google) when one is out and a

Sorry if this is a bit naive. I have just bought my first iPad (Retina Display). I have WiFi at home but it has taken me ages to get on-line as I needed all sorts of codes, passwords, numbers etc.
How does one connect to the web (Google) when one is out and about?
Thanks

haha, You're welcome
Maybe these links will be useful
ipad manual/user guide
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf
ipad support page
http://www.apple.com/support/ipad/
ipad assistant
http://www.apple.com/support/ipad/assistant/

I have just bought my first mac and have been told that i can get a free upgrade to lion but it seems that this is only an option in the us and canada, not the uk. is this true?

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We have just rented our first movie. 57 minutes in and it froze and the loading symbol is turning. What can I do?

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