We just downloaded the newest version of Firefox, and since then it refuses to open/find any web connection. Explorer still works fine, so the problem appears to be Firefox. Suggestions?
We get an error message "Problem loading page" whenever we try to open Firefox. This started occurring just after we downloaded the latest version of Firefox.
I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis
Similar Messages
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My computer has prompted me to install the newest version of Itunes and now there doesn't appear to be any option to "add folder to library", only "add file to library" so have to do each song individually and very time consuming....help! Anyone know if I can get this feature back? Thanks so much, Charlotte
Use CTRL+B to put the top menu bar back on screen. Add File to Library and Add Folder to Library are both under File.
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I am trying to download the newest version of itunes and my computer says that it cannot find bonjour file? it will also not let me remove the existing bonjour or itunes program? any help?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I just downloaded the newest version of Photoshop and my 3D palette is unresponsive. How do I get it working?
Nobody can tell you anything without proper system info or other technical details. Most likely your system simply doesn't have enough juice to deal with it or the required graphics hardware acceleration is misconfigured and needs a new driver....
Mylenium -
I just recently downloaded the newest version of iTunes and am signed into my iTunes account, but I am unable to access the iTunes Store. I didn't get an error message with a reason why I am unable to connect, I'm just not able to connect to the iTunes Store. Please help!
https://discussions.apple.com/message/22904334
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I recently downloaded the newest version of itunes and now I can't get it to open
I recently downloaded the newest version of itunes and now I can't get it to open
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
Downloaded the newest version of itunes and now I can't access any of my library. It says The file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Anybody know what to do?????
I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps... -
I tried to download the newest version for iTunes and now it is saying something about apple mobile device. Never heard of this before and now it will not finish downloading because of this. What is it?? What do i need to do to get itunes to download onto my computer again??
I got most of it done but now it is not letting me delete my C:\Program Files\Common Files\Apple
It says that file is open in another program....What do i need to do to delete that?
Do you currently have the iCloud control panel installed? If so, uninstall that. Can you do the deletion now? -
I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.
it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.) -
i have an old macbook, i just installed the newest version of iTunes and it opens but before i can accept on the first screen, an error pops up (-45054), help me please!?
Did you try to uninstall and reinstall the iTunes back in?
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I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I downloaded the newest version of itunes and ever since I've been having problems. When I connect my iphone to itunes, it will say its synced up, however when i'm trying to add music its just not allowing it to happen.
Also when I try to restore the Iphone or check for updates, It says connect via USB to check for updates or restore. The same with attemting to sync apps
I've reinstalled itunes several times and removed and reinstalled my portable devices. And still nothing. When I first plug the iphone in, it will to that auto play Windows 7 does and allows pictures to be saved onto the PC.
It seems like the syncing is working with some things and now others. Any idea's would be delightful??I feel its more of my sync drivers for itunes/iphone not working if that makes sense. Its not my itunes that stops responding, its more of that if the phone syncs up it fails to anything further.
I've tried sync another iphone to the same itunes and windows autoplayer will allow the photos sorted on the iphone to be saved to the laptop but itunes won't even recongise the device is plugged in.
Although it will charge the battery -
I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.
Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
I have the newest version of iTunes and none of that works!!! I don't know where the Advanced Menu is. And I don't think you can select a song anymore. I need to make WAV Files to put them on Windows Media Player so i can download music on my Samsung Intensity 2.
Try placing the iPod in recovery mode and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
If iTunes still does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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