We switched from Rogers to Bell Fibe and our IPad and iPhone work but out Mac computer gets stuck when we try to get on internet through safari. What should we do to connect? The system says we are connected and a string connection?
We just switched from Rogers to Bell Fibend now our computer cannot search the internet it starts and seems to get hung up. My iPhone and IPad are working ok?
Did you enter the new numbers for DNS into the Router?
Did your Mac pick them up and use them, or does it still have the old numbers?
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I have an iMac OS X ver 10.7.5. Processor speed is 3.06 GHz intel core i3, and the memory is 4 GB 1333 MHz RAM. My online banking app is being updated and requires OS ver 10.8 or newer. When I ask for available updates, the system says there are none available. How can I update my system to ver 10.8 or newer to accommodate the new banking app?
You can update directly to Yosemite (for free) through the App Store (this is 10.10). Make sure your existing applications will run on this OS.
If you wish to stay at 10.8, you can order this through the online Apple Store (it's $20), and they will email you a redemption code to be used on the App Store.
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
Matt -
I get the rainbow wheel when I try to open an internet page. It loads halfway, then freezes, with the rainbow wheel whirring around. Smae thing happens when I try to stream a movie on Netflix. The movie loads, then the wheel shows up and the screen freezes. Same thing when I try a DVD, it takes the disc, but won't play when I hit on PLAY.
I am repair permissions, and all that I can do, but I am a novice. Any help would be greatly appreciated because I spend big bucks and drive 40 miles to get Apple help.
Sharon in the woods of IdahoWelcome to Apple Support Communities.
If your profile info is up to date, you probably have a 2006 or 2007 MacBook with a CoreDuo or Core2Duo.
It probably came with 512MB or 1GB RAM memory and a 60, 80, or 120GB hard drive.
You're still running OS X Tiger, 10.4.
Your DVD drive may be dirty or wearing out.
For specifics about your computer, click on the Apple Logo in the menu bar, then About This Mac, and More Info... to find details.)
You may be running short of hard disk space. You should have at least 10% free, or 10 to 15GB free for best performance. Less than that, and your hard disk is spending lots of time searching for places to store data.
Complex web pages and sites like Facebook and Twitter, and pages using Adobe Flash, and high-bandwidth applications like video streaming from NetFlix can all cause your computer to run slowly, and the fan to run at high speed, because the processor is working hard. Conversely, email is not terribly resource-intensive, and probably still works pretty well.
Several things can each provide a small performance increase (listed in no particular order):
Adding more RAM memory. Upgrade to 2Gb to give your programs a bit of 'breathing room', especially if you are running more than one program at a time.
Erasing the hard drive and reinstalling the current operating system and programs from scratch. This erases all your existing programs and data. Unless you have backups and program discs, you lose everything currently stored on it.
Installing a higher capacity, faster hard disk, say 250GB or 320GB will give your programs and data more space, and perhaps faster access if you replace the factory 5400rpm drive with a 7200 rpm drive. If your current hard disk is nearly full (less than 10% free space), the drive has to 'thrash' to free space to store information.
Upgrading the operating system to OS X 10.5 Leopard or OS X 10.6 Snow Leopard. Both are discontinued OS X versions, still available to order directly from Apple, but not likely found on a store shelf any longer. An upgrade to OS X 10.7 Lion might not be possible for your MacBook (details here: http://www.apple.com/macosx/how-to-buy/), and Lion would likely cause a further slowdown, because honestly, Lion is optimized for newer, faster dual-core or quad-core computers with fast video chipsets and 4GB or more of RAM.
A faster internet connection, for example: I switched internet providers to get a 3.0Mb DSL connection (up from a 512Mb connection) for an extra $10 per month, and saw downloads and internet browsing speeds increase dramatically. With the slower connection, it was not possible to watch video.
Will all of these upgrades together get you close to the performance of the latest MacBook Air or MacBook Pros? NO!
Ultimately, you have a 4- or 5-year-old computer, and spending up to several hundred dollars for upgrades might not be a worthwhile investment for you, versus applying that much money toward the cost of a new(er) Mac, and perhaps passing your MacBook on to a friend, child, or grandchild who needs mainly email capability.
If a brand new Apple is not in the budget, consider a refurbished Mac from the Apple Store online. These are reliable computers from 'last year's models' and have the same 1-year Applecare warranty as a brand new model, and often sell at a discount of 10 to 30 percent of the price when the model was introduced.
I'm using a mid-2007 MacBook, purchased as a refurb from Apple in late 2007. It came with 1GB RAM, a 120GB 5400 rpm hard drive, and OS X 10.4 Tiger. Over the years, I've upgraded it twice. Firs to 2GB, then to 4GB RAM, to a 320GB drive, then to a 500GB 7200 rpm hard drive, and to OS X 10.5 Leopard, and then to OS X 10.6 Snow Leopard. Rather than one more round of upgrades to OS X 10.7 Lion, I'm saving for a newer MacBook Pro or MacBook Air at some time in the future. -
my iTunes has stopped working on my mac book pro 13" when i try oping it it saysThe iTunes Library file cannot be found or created. The default location for this file is in the “iTunes” folder in the “Music” folder. i dont know what to do i need my itunes back
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
I recently switched from LinkSys to Airport Express 802.11n. I love it...but now I my Wii can't see it so I can stream NetFlix. I have found MANY discussions on line about this...but it's still not clear to me. Anybody have a step by step way to fix this? Thanks! Jim Matherly
Well, the Airport Express is also compatible with 802.11a, 802.11b, and 802.11g. If your Wii is unable to connect to the wireless network, I recommended changing the wireless security of your network.
Open Airport Utility, select your Airport Express and click Edit. Navigate to the Wireless tab and change your security from WPA2 Personal to WPA/WPA2 Personal. Then click Update on the bottom right. -
My original iPad will not log me into Yahoo through Safari. It's been this way for one week. I can access Yahoo on my PC with no problem so I think the problem is my iPad or Safari.
Your description of the behavior of the ipad1 during a login attempt is more precise than mine, it is the exactly as my ipad1 reacts and supposedly as all other iPad1 will behave. This could be solved either by apple with an update of the safari browser for ipad1. I do not think that apple will do that. Also yahoo could undo the change of the login procedure which they recently made and which is incompatible do the ipad1s safari browser. They hardly will do that either if not be urged by lots of ipad1 users.
!!!! SO SEND COMPLAINS TO YAHOO, PHONE THE HOTLINE ETC !!!!!!
Otherwise you have to buy a new iPad or to change the email provider. -
I forgot my mini mac log on password, what should i do to unlock the system ?
please help me to unlock the system, i forgot my mini mac password. now i need to install microsoft office
OS X Lion>: How to Easily Reset the Administrator Password
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my phone was connected to itunes not even a week ago, and now it wont show up. it will on my actual computer, just not on itunes, i mean i've done everything i can to fix it, but it doesnt work. helllllpppppp
I'm am assuming you are using a windows PC. If so these steps may help you tremendously. Step 5 is usually the culprit.
http://support.apple.com/kb/ts1538 -
Please help
It might have something to do with Proxies. Have a look in System Preferences>Network, click on your network - either ethernet or wifi - and click on the Proxies tab. Anything selected in there. If so deselect and then try.
Have you tried using another brrowser, maybe Chrome or Firefox? -
My photos are in Raw Format when I open in Bridge and they appear very clean but when I transfer them to Photoshop they are full of noise. What should I do to fix the problem? Thanks.
are you sure its not just the way you are viewing the photo? you don't even see noise on the preview in Bridge and when I say preview I mean when zooming into the preview window. My thought process being in PS you are zoomed in more
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Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do
Hi,
I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
The link didn't work - it lead to a blank page.
So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
If curious, this is the explanation Apple gives for the problem:
'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
See http://support.apple.com/kb/HT6133 for more details about this update.
See http://support.apple.com/kb/HT1222 for information about the security content of this update. -
My Mpow Swift 4.0 Bluetooth Headphones can't connect to my Macbook Pro. I have Yosemite installed. At first I could connect them but now I can't. The MacbookPro says they are connected but they aren't. I need help
This doesn't work for Soen Transit speakers. My MacBook pro (mid2010) running Yosemite has never found the speakers. I'm considering returning them to Apple. Also chances of it discoing my new iPad Air is 50/50. Any ideas?
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when i try to set up my icloud account the system says it is sending me an email to verify. I never get the email and it is not in my spam filter. How can i get set up??
Make sure that your Apple ID is your email address and you do not have any other or old IDs associated with you. Go to www.appleid.apple.com and confirm this info. Make sure that the email address you are trying to sign up with is your primary one.
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My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
The system says my serial number is invalid while I just bought it and received a mail from Adobe with exact this number?????
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.
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