Web cam won't work
My built-in webcam has been working fine until I tried it today and it is not recognized and is not working.
I can not find the webcam listed under scanners and cameras is the control panel whereas it is is listed in same in the device manager.
When checking the device manager its icon has a small yellow "!" showing.
The problem is listed as:
"This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available."
I checked "solutions" button and no action.
I have searched the web and find no solution nor cause for the code 10 error.
I have tried to update the drivers but none are found.
The drive in use is by Ricoh, dated 12/18/06, ver 6.1003.101.0
I have disabled and enabled the webcam with no success
I have attempted the repair process that is an option when you use the uninstall button, with no success.
I am at a loss to know how to re-install/repair this installation.
My computer is a HP Pavilion DV2000 laptop running Windows Vista with all current updates.
Any suggestions on how to get it running again would be appreciated.
Thanks,
Bob
Check out this post and run through the list, hopefully one of these will fix your issue.
Though I am an HP employee, I am not here as a representative for them. I am here of my own accord to help those requesting it.
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Hi.
I have an HP Pavilion dv7 6178us Entertainment PC I just bought it last week. My operating system is Windows 7 Home Premium Service Pack 1 64 bits.
The problem I have is that yesterday I install Skype in the computer and realized that the HP TrueVision HD web cam does not work. The light right next to the web cam will light up but no image will appear on the screen.
I have checked the software that I have in the computer for the webcam and the program is CyberLink YouCam BE version 3.5.
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Best regards:
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Apple Retail Store - Genius Bar
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