WebElements Crystal 2008 Crystal Server

How do you configure HTML TAGS to work in Crystal 2008. When using WebElements I can ONLY view HTML Code and not the complents translation.
I use the standard out of the Box install with Crystal Server and it set up MySQl with TomCat 5.5
I did adjust the web.xml config file. I still does not work
I did get it to work in the XI environment with the registry modification.
However I can not get the OpenDocument() to default ot .aspx and not .jspx

Firstly, I would like to know, how did you get your Crystal Report 2008 work on Xi Version as it is not supported. How do ya preview your crystal report in designer? is it through normal refresh or you select html preview. If you selecting HTML preview and stil getting the HTML code and not the translation then you might not have configured your web.xml file correctly. Make sure you enter under
<install dir:>\Program Files\Business
Objects\Tomcat55\webapps\CrystalReports\WEB-INF\web.xml
*//----//* (under the last context parameter)
<context-param>
<param-name>
crystal_encode_html_for_single_line_field_objects
</param-name>
<param-value>no</param-value>
</context-param>
If you have tried the above and still no luck then please check the web.xml parameter entry placement. The issue is related and restricted only for parameter entry under web.xml and not cuz of any other casue. After making an entry restart your tomcat. Do not forget to take the bck up of web.xml before you tamper it. Hope this helps
Edited by: Suveer Bhatia on May 18, 2009 11:42 AM

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Crystal 2008 Runtime error on Windows Server 2008

I have a simple ASP.Net web applications that is using reports developed in Crystal 2008. My server OS is Windows Server 2008 and has the Crystal 2008 SP1 runtime controls installed. When I run the application it works fine until I actually try to run the report. As the paremeter screen is attempting to load I am getting several script errors on the page.
_de is undefined, object not specified, bobj is undefinded are the major messages. I have researched for several hours and have had no success. I have come to the conclusion that the web page does not know where to find the .js and .css crystal files or does not have the correct permissions to access the files.
One thing that I found online and tried was to add a line of code in the HTML that specified the script as java and the location of the JS file for the viewer. This helped but still had errors.
BTW....This application runs fine on a Windows Server 2003 SP2 OS.
Anyone had the same issue? Any help is greatly appreciated!
Forgot to mention my development environment is VS 2008.
Edited by: Bobby on Mar 13, 2009 11:02 AM

See [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
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Also, make sure you are using the latest merge modules / MSI to do your deployment. See [this|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsforVisualStudio.NETRuntimeDistribution-Versions9.1to12.0] wiki.
Finally, the below Articles are worth having:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0437ea8-97d2-2b10-2795-c202a76a5e80
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Hi,
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Installing crystal 2008 on windows 2003 64 bit Itanium server

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App coded in Crystal XI need to be compatiable with Crystal 2008. Options?

Dear All,
The product I am working on, works fine with Crystal XI. But now task is to make it work for clients that have just Crystal 2008 (not Crystal XI). (Even assuming there is no new feature that Crystal 2008 offer is planned in this existing application.)
I was wondering what would be the best bet to make that application compatiable? Certainly we do not want to have two seperate application coded separatly for Crystal XI and Crystal 2008.
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am actually using Visual Studio .NET 2008 only with Crystal Reports XI R2. I was not aware of the fact that Crystal Reports XI R2 does not work with Visual Studio 2008. It could be that since I have both Visual Studio 2005 and 2008 in my machine, and this could be referring to old one.
I believe Visual Studio 2008 came with .NET framework 3.5 and in theory 3.5 does all that 2.0 used to do. So I am not sure what would be the reason of .NET 2008 not supporting it. May be I am missing something, please help me clarify?
- See the supported platforms doc here:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000712240&_SCENARIO=01100035870000000202
(choose Business Objects XI release2 / crystal reports -> crystal reports -> crystal reports XI r2 -sp2 - supported platforms.
.NET 2008 is not listed. That is as far as this discussion should need to go. E.g.; do not use CR XI r2 with .NET 2008, or .NET 2010 when it comes out - if you do, you're on your own.
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As long as you run CR XI r2 with the supported version of .NET (e.g.; in your case .NET 2005) there will be no issues after installing CR 2008 as CR 2008 and CR XI r2 are side by side compatible. One thing I would highly discourage is running reports created in CR 2008 with CR XI r2.
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If you install CR 2008 SP0 after installing .NET 2008, you should not need any code modification to an already working app. All that will happen is that the CR assemblies will get upgraded to version 12.x. Of course, you then need to distribute the CR 2008 runtime to your client / server computers.
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Authentication issues on Windows 7 with Internet Explorer 8 (Crystal 2008)

Hi,
We are in the process of migrating from Windows XP to Windows 7 (with Internet Explorer 8).
I have noticed that a web application which depends on Crystal 2008 is behaving differently in the new environment. For example, when I try to load a report I get this error:
Access to report file denied. Another program may be using it.
I know that this error can be caused by a permissions problem on the Windows temp folder, and I know there are various ways of pinpointing the exact permissions problem and various ways of resolving if that's the case. The fix that worked for us in Windows XP does not seem to work in Windows 7. My gut feeling is that IE is passing credential in some way differently from how it did before.
Since many aspects of security are so different in Windows 7 compared with XP, I was hoping to find some general guidelines from SAP/Crystal re: how to deploy or configure the client/server in this environment.
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Hi Shannon,
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Incremental for SP2 - https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
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[Crystal Report Viewers in Visual Studio .NET u2013 Toolbar Images|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a]
This one could be a great reference also:
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You could also use Process Monitor from Microsoft and scan the log file for Access Denied on the IIS Process.
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Thank you
Don

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Many thanks.

Hello,
I'll look at this tomorrow when I get into the office. An I am moving this to the developer forum.
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Going from Crystal XI to Crystal 2008 (Business Objects Edge).

Hi. I currently use Crystal XI use BusinessObjects Enterprise XI Release 2 to schedule and run my (our) reports.
I rang the customer support line and they said my questions were best tried out here in the forums.
I currently have five licences for Crystal XI.
I am looking at looking at going over to Crystal 2008, which comes in the Business Objects Edge, standard package.
I had a few questions about doing this and I was hoping the community will be able to assist with.
1. If I go ahead with Crystal 2008 will it need to totally replace my Crystal XI set up? For example could I have some of my staff using XI, and other staff members using 2008, but be able to schedule (and save) the reports centrally from my existing Business Objects Enterprise server?
2. Or would it be simpler to roll out Crystal 2008, via the Business Objects Edge standard package, and migrate the reports from XI to 2008, and in doing so totally replace the use of Crystal XI altogether?
- Are there compatibility issues with migrating reports designed in XI into 2008?
- If so was the quickest solution to rebuild existing reports in 2008?
- Is it simple to do? (say as simple as re-opening the XI reports in 2008 and clicking save?
I appreciate any comments in advance.
Hab.

The 2nd option is the one officially supported by SAP.
Regarding the XI reports stored in the XI R2 repsoitory:
You should just install BO Edge 3.1 on a new server and migrate your XI R2 repository contents into the new installation. YOu can use the ImportWIzard for this.
Regarding local XI reports:
Local XI reports can be migrated by opening them using the CR Designer 2008 and just saving them back to the local filesystem.
BTW if you run into problems with a report which was migrate it as part of the XI R2 repository you can also try to open it from the Edge 3.1 repository using the CR 2008 Designer and save it back again.
Regards,
Stratos

Crystal 9 report will not open in Crystal 2008

I have inherited a Crystal 9 report that opens and runs fine, but I am unable to open it in Crystal 2008. I just get a pop-up message stating the path of the report and "This document could not be opened". We are in the process of saving all of our old Crystal 9 reports as Crystal 2008 and moving them to the 2008 Report Server.
Any ideas why this would be? All our other reports seem to be fine.

Sorry, Don Williams helped me with this one a year ago. I guess the user was still using 9 until recently.

Crystal 2008 hangs with Database Expert

Hello;
We just bought Crystal 2008 for two months.
Crystal report was working fine with 2008 version12.0.0.683 against MSSQL server 2005, but started to hang when selecting Database Expert from Memu.
It started to hang when I was working on a reprot using a complicated database procedure.
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Edited by: wangjin0822 on Jan 9, 2011 1:39 AM

Hi Jean,
You are using the original release and it was not DEP or Windows 7 or Vista aware.
Uninstall your copy and download the full SP 3 version, easier than applying each patch:
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
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Blank first page on DHTML viewer in Crystal 2008

I have seen some threads regarding this issue but no real resolution.
We are using Crystal 2008 running in a Windows 2003 web server and IIS 6. With the base version of Crystal 2008 installed, everything worked fine when rendering reports in the DHTML viewer. As soon as we upgraded to Crystal 2008 SP2, all reports now show a blank first page.
If you page back and forth or do an export, the data on the first page are displayed.
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Let's back up a bit. How did you actually deploy the Crystal Reports 2008 .NET Runtime to your web server? Based on your last message it sounds like you use the original CD media? If so this is incorrect.
You mentioned you copied the crv.js from a cab file from the install media. This might account for your problems because you are using an old of out date .js file with newer engine components.
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Service Pack 3, Fix Pack 3.3 Server Redist
https://smpdl.sap-ag.de/~sapidp/012002523100016807202010E/cr2008fp33_redist.zip
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https://smpdl.sap-ag.de/~sapidp/012002523100007123592010E/cr2008sp3_redist.zip
Service Pack 2 Server Redist
https://smpdl.sap-ag.de/~sapidp/012002523100009159002009E/cr2008sp2_redistinstall.zip

Crystal 2008 - Allows Varied Section Page Orientation -but it doesn't stick

Hi all
I've just finished rehashing a report that has required a change from Portrait to Landscape, which I havent' been able to do until getting Crystal 2008... Phew!... Or so I thought...
While editing, the print preview shows me exactly what I want to see... seamless transition from Portrait to Landscape pages.
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Does anyone have a solution for this problem?
-Karen

Hi Karen,
Ignore Prashant comments, he's assuming you are using Business Objects Enterprise which is another product SAP has, and it may be that you are using BOE 3.1 to run those reports....???
CR Designer has the ability to save a report locally on your hard drive with a RPT file extension. By default CR does not have the ability to save a RPT file to a database. This is why I was asking about an application you use to run your reports.
What is the name of the database? It sounds like it has to either have some front end tool that can schedule or run reports, and those reports are simply saved in the database in binary format or as Blob's.
What I don't understand is how a database can execute a report, it needs CR runtime to do that because a RPT file is not executable?
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If you export the report to RPT format, copy the RPT file to the DB server, which I assume also has CR Designer installed, and then open that report up in CR designer and refresh it and then print it does that work?
Thanks again
Don

Save Crystal 2008 report as XI -- or can you run 2008 report in XI?

Hi,
Is it possible to save a report created in Crystal 2008 report as an XI verion?
If not, is it possible to run a report created in Crystal 2008 report in XI and Crystal Report Server XI if none of the new features in 2008 are used?
I want to purchase an additional copy of the application, and am trying to decide which version I can use when the bulk of the reports are run on CRS XI...
- JD

Good feedback, I've a couple of things I'm still curious about...
1. Does the warning pop up every time you open the report created in 2008 in XI?
2. Including on the XI REPORT SERVER rather than the desktop client?
I ask as I'm concerned that if I create reports and upload them to the XI server it'll cause no end of user annoyance if they have to click through a warning message every time the want to run/load the report.

Problems getting Excelsius 2008 line chart to integrate into Crystal 2008

I am playing around with integrating excelsius 2008 into Crystal 2008 and I can't and am getting rather frustrated. I have a simple output of the following:
Month     % 1st delivery - Actl
1                   65.00
2                   89.80
3                   85.00
4                   87.50
5
6                   91.90
7                   94.80
8
I set up a line chart for 1 series, the series being the month and charting the delivery %. Very simple.
The way I have the xcelsius data manager set up is that my Row Headers go from A2:A13 and the data goes from B2:B13 and my chart is set up to ignore blank cells. I then saved that as an SWF file and pulled that into Crystal. I mapped the Month column into the row label and the % 1st delivery - Actl into the data value. What I get is a chart with just a value of 1 across the bottom and values of 0, 1, 2, 3, 4, 5 and 6 going up the left. Basically, nothing.
Now, if I go back into the Flash Data Binding Expert on the Crystal report, click on my data column, click on the options button and change the summary from sum to count, it seems to work. I get a chart that has 1 - 8 across the bottom and a value of 1 on the chart for months 1 - 4, 6 and 7. Now, if I go into my database and add another row for month 6, the chart now shows 2 for month 6.
So basically, I can't get anything charted on this xcelsius chart exept for a count of my data values. Any ideas? I'm stumped and frustrated and would great appreciate any assistance. Thanks in advance.

Hi Joe,
This is a known issue for CR 2008 and was fixed for CR 2008 and MS SQL Server 2008. It was not fixed for SQL Server 2005 using the SQL 2008 native driver as we do not support the MS SQL 2005 native client.
I never tested it against MS SQL 2005 because we did not support the native driver for 2005. It may work using the 2008 native client but you'll have to download Fix Pack 2.7 for CR 2008, requires Service Pack 2 first.
The cause is CR does not recognize the new SQL server native dll so it reverts to a default SQL syntax for that function.
If it does not work, not officially supported, we won't be able to fix it. Options are to upgrade MS SQL server or use ODBC or OLE DB to connect using the MDAC client for MS SQL server 2005.
Thank you
Don

Crystal 2008 DB2 error that works in Crystal XI R1

We finally converted a legacy server from Crystal Server XI R1 to Crystal 2008. All users are now suppose to start writing in CR2008 only.
We found a small number of reports running again a DB2 data source that are erroring out when run on CR2008 locally or on the server..
         Failed to retrieve data from the database. Details: [Database Vendor Code: -204 ]
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It appears that running them in CR2008 adds a schema value "Username." to the db2 command and thus the DB2 -204 error.
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The problem happens whether we use ODBC or DB2 Unicode Connections.
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Answer: Service Market Place you will see it is now available.
This turns out not to be the case.
These are the options in the marketplace. Note, no CRS2008 V2, sp2 or fix pack 2.5 etc.
     CRYSTAL REPORTS SERVER
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     CRYSTAL REPORTS SERVER 2008 V1
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Answer: One possible work around is to install Crystal Reports on the CR Server PC and then you can apply the CR patch. It should update all of the CSE runtime. BUT PLEASE do this on a test system first. The install may detect CRS is installed an not allow you to though.
We are testing this to see if this is your solution.
My last response was a question on whether this had been tested, since you mentioned back on March 29th that you were testing. We do not have a test server for this product due to licensing contraints. Has this method for updating the server been tested?

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