WebHelp Properties Settings Window Content Categories inconsistency

Question

We are using RoboHelp 9 on a Windows 7 platform.
We are seeing what appears to be inconsistent behavior from RoboHelp when setting up a RoboHelp project.
These are the steps we follow:
Open RoboHelp.
Click Blank Project.
Enter title of project.
Enter location of project.
Click Finish.
Delete the "Frist Topic" file.
Select File > Project Settings.
On Project Settings, on the Import tab, in FrameMaker Document area, click Edit.
On Conversion Settings, click Image.
In Preferred Dimensions, select Width and Height.
Click Other Settings.
Select Topic Name Maker, and type in our custom marker name.
Click OK twice.
Right-click WebHelp (Primary Layout).
Select Properties.
In the WebHelp Settings window:
Click General, point to the output folder.
Click Content Categories -- and this is where RoboHelp appears to be inconsistent.
Sometimes the Content Categories node has a child node called Content <Default>, and sometimes that child node is not there.
As far as we know, we are following the exact same steps either way.
I am hoping someone who knows RoboHelp can tell us a simple fix to see the Content <Default> child node every single time.
Thank you in advance!
Tim

Answer 1

Hi Jeff,
We were creating a new project for every product. So...we were already creating a new WebHelp SSL for each product.
Your post gave me an idea for a work-around, and this is what I did:
Create the new RoboHelp project as normal.
Complete all 8 steps in the original post to see if the Content <Default> child node appeared (it didn't).
Closed the RoboHelp project.
Went back to a previous project that had the desired child node, and copied the WebHelp SSL.
Returned to the current RoboHelp project files and pasted the WebHelp SSL.
In RoboHelp, opened the current RoboHelp project.
Went to WebHelp (Primary Layout) properties.
Changed the name in the Title Bar field, and changed the location of the Output Folder.
Published content.
Everything is looking good!  Thank you again.
Tim