What a long time, loyal customer hates about Verizon.

I've had Verizon since the early 2000s, and don't plan on changing that any time soon. But only for one reason: coverage.
Everything else? Phones, customer service, etc? Abyssmal, and always has been. Not to mention their ditching of decent data plans, yet they offer loads of free cloud storage. Really?
I have a Note 3. Its awesome. But every phone I've ever had has always been last on the update block, even if it's brand new. They always load crap onto them, lock them up, dump features they don't like, and make it impossible to really experience your phone how it was advertised.
I will never go into a contract with them again either. I have my unlimited data still, and the day they try and take it, I'm gone, as that and coverage are the only things keeping me.
Don't get me wrong. When I say customer service I don't mean the people. Most of their employees are great. What I mean is what they offer customers and how they milk us for money, yet we don't get the quality of a decent phone experience as payment.
The phone is, and should be, the absolute priority. The market revolves around it. It is the reason for the market.
So this is my question: Why can Verizon not just give us phones with removable bloatware and decent update schedules? Not to mention unlocked bootloaders.
It doesn't make sense to me from a business perspective. Their competitors can only compete in the phone quality ring. Verizon already won the coverage fight.
So, why can't Verizon JUST LIBERATE OUR PHONES? Their competition would be nailed by it, people would flock to Verizon, and old customers would return. Heck, they could probably still get away with their data cost robbery.
Look. I love Verizon for their coverage. Their phones are great, but when Verizon gets their hands on them, kills updates, locks development, and dumps bloatware that nobody wants onto them?
Verizon works for the customer. If their phones reflected that, they would be king.
So. Why not? Please tell me.
-Partially satisfied, loyal, extremely critical customer.

Abosultely Crazy. You know what is funny is currently I work for Verizon but I have my S4 through T-Mobile. I seriously dislike the service that I get but I need unlimited data due to me averaging 12GB per month. I have been at a crossroad for quite some time now because I want to get the Galaxy S5 but through T-mobile I will need to pay Full Retail Price and get poor coverage. Granted, I live in Metro-Detroit and I have amazing LTE service at my home and everywhere I go which would be work and back. Ha. If I leave the big city I immediately lose coverage. I got 4.4 about 1-2 weeks ago. I can't remember the exact date, it is pretty nice. Not a whole lot changed really. Built in Emojis are enjoyable.

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    SELECT
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    --,Case when ZXC.[Subsystem Name] <> 'NULL' Then zxc.[SubSystem Name]
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    --End AS SubSystemName
    , CASE
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    WHERE zxc.[SubSystem Name] <> 'NULL'
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    FROM dbo.SQS_Provider_Tracking zxc
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    End As SubSYSTEMNAME
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    #HIHO_Records h
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    (SELECT
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    FROM
    #HIHO_Records h
    INNER JOIN SQS_Provider_Tracking obj WITH (NOLOCK )
    ON h.PROV_TAX_ID = obj.TIN
    AND obj.[Objector?] = 'Objector'
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    (SELECT obj.TIN
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    WHERE z.PROV_TAX_ID = obj.TIN
    AND obj.[Objector?] = 'Rejector')
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    (SELECT DISTINCT
    h.PROV_TAX_ID
    FROM
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    WHERE
    (z.PROV_TAX_ID = h.PROV_TAX_ID)
    OR h.SMG_ID IS NOT NULL
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    FROM
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    where qz.Mailing = 'Non-Objecting Bilateral Physicians'
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    from dbo.SQS_CoC_Potential_Mail_List p WITH (NOLOCK )
    where p.amendmentrights <> 'Unilateral'
    AND z.prov_tax_id = p.prov_tax_id)
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    WHEN EXISTS
    (SELECT
    qz.PROV_TIN
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    [SQS_Mailed_TINs] qz WITH (NOLOCK )
    where qz.Mailing = 'More Research Needed'
    AND qz.PROV_TIN = z.PROV_TAX_ID)
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    ,f.Renew_Term_Ind
    ,f.Renewal_Date
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    From #SQS_EDW_SOURCE_WithSMG z
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    AND z.PROVIDERNAME = f.Provider
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    ,z.PROVIDERNAME
    ,z.STATECODE
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    ,f.IND_Desc
    ,f.Time_Period_for_Dispute
    ,f.Renew_Term_Ind
    ,f.Renewal_Date
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    USE
    Go
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    --Drop table .dbo.sqs_objector_TINs
    select distinct a.TIN as Prov_TIN
    Into #sqs_objector_TINs
    from .dbo.sqs_provider_tracking as a with (nolock)
    where a.[Objector?] in ('Top Objector','Objector','Rejector')
    /*********** Query for SQS_TINtoSyst***********/
    --DROP TABLE .dbo.SQS_TINtoSystem
    select distinct
    b.SRC_PROV_ID
    --,case
    -- when a.SYSTEM_NAME is null
    -- then
    -- case
    -- when a.CTRCT_GRP_NAME is null
    -- then a.PROV_SMG_NAME
    -- else a.CTRCT_GRP_NAME
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    -- else a.SYSTEM_NAME
    --end as SYSTEM_NAME
    ,COALESCE(a.SYSTEM_NAME, a.CTRCT_GRP_NAME, a.PROV_SMG_NAME) AS SYSTEM_NAME
    INTO #SQS_TINtoSystem
    from
    PARE.dbo.EDW_PROD_HOSPITAL_MASTER a with (nolock)
    Inner Join PARE.dbo.EDW_PROD_HOSPITAL_ID_XREF b with (nolock)
    on a.SMG_ID = b.SMG_ID
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    --on b.SRC_PROV_ID = q.PROV_TAX_ID
    where b.SRC_PLATFORM_CD = 'TX'
    and exists
    select
    SMG_ID
    from PARE.dbo.EDW_PROD_HOSPITAL_ID_XREF as t1 with (nolock)
    where SRC_PLATFORM_CD = 'TX'
    and exists (select q.PROV_TAX_ID from .dbo.SQS_EDW_Source q with (nolock) where q.PROV_TAX_ID = b.SRC_PROV_ID)
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    SELECT z.SYSTEMNAME
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    ,z.PROVIDERNAME
    ,z.STATECODE
    ,z.SRC_PAR_CD
    ,z.SEQUEST_AMT
    ,case when Z.LCLM_RSTMT_TREND_CAT_CD IN ('HI','HO') Then 'H' else 'P' end as Hosp_Ind
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    INTO #SQS_EDW_SOURCE_WithSMG
    FROM dbo.SQS_EDW_SOURCE_WithSMG z with (nolock)
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