What changed RoboHelp HTML 7.03.001 Upgrade

Does anyone know what was upgraded, fixed, or added with the
RoboHelp HTML 7.03.001 Upgrade? I can't seem to find it on the
website anywhere.
I was hoping it was a fix for the corrupt context-sensitive
help issue breaking the text file, but that is still broken.
Thanks,
Tawni

Hi Tawni
None of us know quite yet. I know fellow Adobe Community
Expert Peter Grainge has pinged Adobe asking. I've not seen him
post back yet but am dead confident that he will once he hears from
them.
Cheers... Rick

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N73 Firmware upgrade- what changes?

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Does anyone know where to find a list of changes?
TIA

Thanks
I phoned my local support shop and the know this problem.
Will go there this afternoon, if they can fix it right away
it will be a fast one.
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How to upgrade RoboHelp HTML 9 version-controlled projects to RoboHelp HTML 10

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PC 1: RoboSource Control Server
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We are upgrading from TCS 3.5 to TCS 4. In our existing TCS 3.5 environment, we have approximately 20 RoboHelp HTML 9 projects that are under version control. Our version control system is provided through RoboSource Control 3.1/Microsoft SQL Server 2005.
I have determined that RoboSource Control 3.1 is provided with TCS 4. Therefore, it doesn't appear that we need to worry about upgrading the version control databases or the RoboSource Control software (we had to upgrade both the version control software and the version control databases when we upgraded from RoboHelp x5 to TCS 3.5).
So, my primary question is this: After we run the TCS 4 install, what is the recommended process for opening our existing RoboHelp HTML 9 projects from the new RoboHelp HMTL 10? As I see it, there are three potential answers:
Delete all existing RoboHelp HTML 9 "working" folders for the projects, and use RoboHelp HTML 10 to recreate the "working" folders from the version control databases.
Simply open the existing RoboHelp HTML 9 "working" folders for the projects using RoboHelp HTML 10.
It doesn't matter; either of the two options above will work.

Hi,
I'm not really familiar with RCS, but for other source control systems I recommend the following:
1. Make sure that all your changes are checked in and that at least on pc has the latest version of all the files before updating TCS.
2. Run the update.
3. Now open the project on the pc that has the latest version of all files.
4. After update, check in the entire project.
5. Get the latest version on all pc's using the server. (Don't open the project in the client.)
- Mostly, I just remove the entire project from the pc's and use a GET to get updated project from the server.
I hope the RCS supports a get all from the server, if not, please ignore the above list.
Greet,
Willam

Change favicon in Robohelp HTML 8

Hello everyone,
I need your help!
I want to change the default favicon that is generated and replace it with my own.
I created one with the same dimensions (48x48) and saved it as whstart.ico replacing the original in my project's folder.
I also tried by changing the default whstart.ico from the following location:
C:\Program Files\Adobe\Adobe RoboHelp 8\RoboHTML\WebHelp5Ext\template_skin.
Neither of these ways worked. Could someone point out what i am doing wrong?
Regards,
Kate

Hi there
This is just a shot in the dark, but if you open the start page of your WebHelp using Windows Notepad, near the top you should find a line that reads:
document.write("<link REL=\"SHORTCUT ICON\" href=\
I'm wondering if things would change if you converted the SHORTCUT ICON to lower case so it looks instead like this:
document.write("<link REL=\"shortcut icon\" href=\
Willam, what are your thoughts on this?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
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How to upgrade my add on to support firefox 4 and above ? what changes needs to be done?

I have an add on currently it is supporting only below firefox 4 versions. What changes needs to be done to support firefox 4 and above?
Is there any reference to specify the list of differences? How to upgrade addon to support future version?
Thanks ,
Dinesh

A good place to start would be https://developer.mozilla.org/en/Updating_extensions_for_Firefox_4

I just upgraded to Firefox 6, but can't find any file or link listing what changes were included in the upgrade.

I was prompted by Firefox to upgrade to version 6.0, which I did. But I can't seem to find any file or link which details what changes or enhancements were added to version 6 vs version 5.

http://www.mozilla.org/en-US/firefox/6.0/releasenotes/

RoboHelp 8 for Word not installed with RoboHelp HTML?

My workplace just upgraded from RoboHelp Office 5x to RoboHelp 8. Come to find out, *all* that was installed was RoboHelp 8 HTML. The RoboHelp 8 for Word part of the application was not installed.
The department responsible for software installations says that they don't have the RoboHelp 8 Word program--that it didn't come with the RoboHelp download. They are insisting that it's not available, and will probably have to be purchased separately.
Has anyone else installed a volume license from a download?
If so, were the HTML and Word portions of the program both available?
Did both parts of the application install (HTML and Word)?
If one installer was used, was the the RoboHelp 8 for Word portion missing? (I.e., is this a bug?) Or did you get the whole thing?
If more than one installer was used, were the components downloaded in separate installation files? (Could someone have missed an installation file, in other words?)
FYI, please, I don't need all the advantages and reasons why I should use HTML Help or WebHelp instead. I work for a government agency, and need to just generate WinHelp to replace an existing Help file, not make everyone change a whole bunch of stuff to use WebHelp or a CHM file. I need WinHelp output from Word. And, one more thing: I do not have administrator access on my PC either.
Feedback, experiences, and suggestions welcome. Thanks in advance for your help!
Di

The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
The RoboColum(n)
@robocolumn
Colum McAndrew

Topic headings not showing in Firefox, with RoboHelp HTML version 8 WebHelp

1. I have just upgraded a customer's Help project to RH8, with a WebHelp layout.
The finished WebHelp Guide works fine in Internet Explorer 8.
But Firefox 3.0.1.5 (latest update) does not show topic headings (style Heading 1) where they are automatically linked to the Topic Properties > Topic Title.; i.e. the topic heading is a Field {Title}, using rh-variable_start name="title" etc. Firefox only shows the topic heading if the heading exists as text in the WYSIWYG field.
I checked a backup copy of the compiled WebHelp that I had generated using RoboHelp HTML version 7, and this works OK - all topic headings that are fields display OK in Firefox.
2. Also, some images (.gif format) do not display in Firefox that is generated by RH8.
Any ideas, anyone?
Philip

Hi,
Note: All I post here are my findings. I didn't test all DHTML effects and I'm not a javascript guru, so I may be wrong.
As far as I can find, this behaviour is defenitly a bug, although it's not related to headings, CBT's or images. This is what I found:
Whenever you have multiple DHTML-effects that kick in on load, Firefox only displays the one that is defined first in the topic. In the bottom of the topic, you'll find a script like this:
<script type="text/javascript" language="JavaScript1.2">//<![CDATA[
    if( typeof( InitEffects ) != 'function' ) InitEffects = new Function();
    InitEffects('img1','x-on-pageload: fadein();');
    InitEffects('h11','x-on-pageload: fadein();');
    InitEffects('h111','');
//]]></script>
In this case, the image with id img1 is loaded first and displayed correct. All subsequent effects (heading with id h11) is not displayed. Putting the heading in front of the image will show the image, while the image is not displayed.
I suspect that the effects are not correctly parsed into
if ((gbBsNS6)&&(srcObj.addEventListener))
        srcObj.addEventListener( noOn.toLowerCase(), new Function("event", newHandler ),false);
on line 2994 and 2995. Changing or deleting line 2995 effectively removes kills on load effects (ie not showing anything with an on load effect) as expected.
If you also use DHTML effects and find the same behaviour as Philip, please post a bug report.
Greet,
Willam

Help - SeamlessTabbing change to html - still doesn't work??

writeDocument('<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=7,0,0,0" width="790" height="586" ID="Captivate1">'+
'<param name="movie" value="repo_training2_skin.swf">'+
'<param name="quality" value="high">'+
'<param name="loop" value="0">'+
'<embed src="repo_training2_skin.swf" width="790" height="586" loop="0" quality="high" pluginspage="http://www.adobe.com/go/getflashplayer" type="application/x-shockwave-flash" menu="false"></embed>'+
'<param name="SeamlessTabbing" value="false">'+
'</object>');
//-->
</script>
Hello, I am working on a Captivate project with Tabbing, made the change as suggested - and the SWF still defaults to the web browser's tabbing function. I pasted the pertinent section in notepad above - can anyone see what I am doing wrong? I know I got this to work before. New to Captivate and really need an assist!
Thanks much, Kelly

Hi there
Try amending your code as follows:
writeDocument('<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=7, 0,0,0" width="790" height="586" ID="Captivate1">'+
'<param name="movie" value="repo_training2_skin.swf">'+
'<param name="quality" value="high">'+
'<param name="SeamlessTabbing" value="false">'+
'<param name="loop" value="0">'+
'<embed src="repo_training2_skin.swf" width="790" height="586" loop="0" quality="high" pluginspage="http://www.adobe.com/go/getflashplayer" type="application/x-shockwave-flash" menu="false"></embed>'+
'</object>');
//-->
</script>
Note that I relocated where it was inserted. You had it following the closing embed tag, which I believe was causing it not to work. I'm thinking it needs to be within the other param statements. I tested and it seems to work fine on my own PC. At least in IE. In Firefox it doesn't seem to be necessary. Tabbing just seems to remain in the Flash Object on the page.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

Mapping Styles from Word 2010 to RoboHelp HTML 10

Hello all,
I have created customized styles for myself and my team to use for authoring content, which I then import to RoboHelp, as I am the only individual who understands RoboHelp and HTML/CSS. I created a corresponding CSS style sheet in RoboHelp to correspond with the names of the Word styles. When I go to import the files in RoboHelp, I am running in to an issue with paragraph tags and heading tags.
When I import a file from a Word document, I have not found a way to map a <p> tag that is parsed from a Word document to an <h> tag, as heading tags do not appear as a selectable item in the Conversion Settings window when importing Word files. I would be able to keep the formatting if I left the headings as <p> tags; however, it is my understanding that RoboHelp 10 search relies heavily on the heading tags for weighting search results. I have about 400 topics, and search is used heavily by those using my documentation. I would prefer to keep the <h> tags in place in the RoboHelp files and retain the search functionality, if at all possible, while finding an easier import option from Word files.
At this point, I have to manually change the HTML for each <p> tag to match the correct heading style. While Find and Replace works well for this, I would prefer to have a seamless import from Word (which bloats an HTML file horrendously, I know) by mapping from one style to the next. Has anyone found a way to map a <p> tag to an <h> tag so that the search functionality does not suffer? Or am I just approaching this the wrong way?

You are correct in your assumption that I am referring to paragraph styles when speaking of <p> tags. The paragraph styles come over as <p> tags, and I was just thinking of my style sheet. Sorry for the confusion.
Speaking of my workflow, I'm attempting to map the styles for one topic at a time when importing a new Word file. I set up a test project to test out my style sheet, as I am upgrading from RoboHelp 7 right now. .I need to get one document to map correctly to save the settings for future imports.
From the Import window, I click the Edit... button in the Word Document section. After RoboHelp scans the Word file, a list of all the styles from the Word document display. When I attempt to select from the available styles I want to map to from my RoboHelp style sheet, I don't have the option to select the heading styles I created in my RoboHelp CSS file. Does this provide you enough information to give you context on how I am attempting to map the styles?
I found this article that leads me to belive that RoboHelp does not support mapping to a customized heading style from a CSS file. I realize that this is around the printed output, but it states the following:
If custom heading styles aren’t named in the format Heading <number>, they are not treated as headings.
If it doesn't work going from HTML to printed output, I'm guessing that there is not support going from Word to HTML. Am I wrong in this assumption? Do I just need to alter my style sheet to only use the standard <h> tags to fix this issue?

Problems importing a Word doc into Robohelp HTML

I have a 116-page Word document with 13 chapters. When I
import this document into Robohelp HTML as a winhelp output file,
only two topics are created, rather than 13. On the Conversion
Options window, I select to have new topics created by Word style
"Heading 1" which are my chapter titles. Why doesn't Robohelp
create the topics, and what should I change to faciliate that?
Also, why don't my numbered lists from Word stay numbered in
Robohelp? Is there a way to automate numbered lists?

Thanks for your reply.
When I insert .gif files JDeveloper ends with a message saying "Process exited with exit code 0". I then go and check in the database and I find the image added to the table.
With a word doc, JDeveloper does not give that message. No message at all regarding what the status of the process is. And the document is not added to the database. No error messages too. Could this be an issue with Oracle?

Robohelp HTML 2002 to Robohelp 9

We are currently using Robohelp HTML 2002 and want to upgrade to the current version (though we know our version is so old that we'll have to pay for entirely new licenses, rather than upgrade licenses). We have quite a few projects created through 2002, though, and would like to confirm that they'll be able to be opened and modified with Robohelp 9? Does anyone have any knowledge about this? Thank you.

So you are moving from the slate version to the digital version and wondering if it will all go well.
The good news is that you will be able to open the project but given the number of versions in between (probably the record number that I have seen), it's just not possible to say whether or not you will hit problems. You may, you may not.
The most likely area is with lists, if you have any. What will happen is covered on my site and it's not as difficult as it may appear at first. We will help you here if you get stuck on that one.
What I would do is created zipped copies of your projects before you upgrade them. That stops you accidentally opening the backup in the later version. You can download the trial version and I suggest you install that on a different machine while you transition from 2002 to 9. Later versions can co-exist although I would still not put a trial on a production machine.
You can apply Service Release 902 to the trial and I recommend you do.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How do i change the HTML file names for existing index

Hi,
How do i change my existing HTML file names for indexes. The Html file name is disabled when we click on properties.
Ex: Index Keywork : Architecture
Old HTML Page/URL =: Architecture.htm
I want to change Old HTML Page/URL =: Architecture.htm to architecture_new.htm
Please find the screenshot attached.

That's because you are looking at the Properties and that is not how you create index entries.
Highlight the Index keyword ("Paste" in this example). It shows below what is already linked. If you delete that, the keyword will be displayed in bold to show no keyword is attached. You can add further keywords by dragging them from the Topic List.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Need product key number for installed Robohelp HTML

Hello,
Can anyone tell me how to determine which product key number
for Robohelp HTML X5 is used on a particular machine?
We have two X5 licenses here, but I only want to upgrade one
license on one machine. I do not know which product key number was
used to install X5 on either machine.
I'd like to maintain older projects using X5 and upgrade one
license to develop new projects using Robohelp 8.
From what I understand--and PLEASE correct me if I am
wrong--I can run both versions on the same machine as long as I
install in different folders.
Deb

I don't think there is any way of telling but suggest you
phone the activation people. If anyone knows, they should.
http://www.adobe.com/activation/phonenumbers.html
You can install RH7 on a machine with X5 but you will have
issues if you need to use RoboHelp for Word in X5. Importing Word
docs and printed documentation will still be OK.

What changed RoboHelp HTML 7.03.001 Upgrade

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