What do I do if iTunes has been taking money out of my bank account with out my permission?
iTunes keeps taking money out of my bank and I don't know what for, what do I do? Can I get it back?
You can view the purchase history on your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent is above the list). I'm not sure if that shows auto-renewing subscriptions (I don't have any).
If you can't the charges, and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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Changed bank card. Got charged $24.99 from iTunes for a prior purchase that would not go thru due to invalid security code. When put new information on iTunes payment . iTunes charged my account without me confirming order and I didn't even receive the zoo buck 50% sale special. They just took my money . Now I can't connect to iTunes Store because they are fixing problems. What can I do to get my money . Can't even reach tiny zoo who gets the money. iTunes should of sent a confirmation request when new card was submitted before taking money.
Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!
If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number? -
I have been a customer of ITunes and Apple since 2007. Movies, Apps, Music and books Itunes has been my only source for my media needs. 397 Apps 759 Songs over 100 Videos 13 books 3 IPhones 2 IPods So here is my problem with ITunes I purchased an App and it is identical to one I have already brought. The App description did not say anything that it would not do what I was trying to do. I wrote sup[port and asked if they could issue a credit. Mari at support wrote back and said he checked with his supervisor and they could not issue a credit. I told them what a good loyal customer I have been to Itunes and Apple and they still refused. Granted the App did not cost a lot of money (3.99) but it’s the principle. With customers having options to shop anywhere I would think a business would do whatever it takes to retain the loyal customers they do have Occasionally I rush to buy an App without fully understanding if it meets my needs. According to ITunes support that has occurred nine times. Here is the last reply that I received Roger, I know how frustrating it can be when things don't work the way they should be and I do apologize for the inconvenience that this may have caused you. I am sorry but we could not be able to grant your request as we have made 9 exceptions on you. For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:http://www.apple.com/legal/itunes/us/terms.html Again, I am hoping for your kind understanding regarding this matter. Sincerely Mari iTunes Store/Mac App Store Advisor
"The App description did not say anything that it would not do what I was trying to do."
You've already had 9 refunds? You understand that apps are sold on a non-return policy, presumably. You bought an app that didn't claim to do something that you wanted from it, and now that you've found that it doesn't, you want your money back.
Perhaps you've failed to explain your point properly but I can't see why you expect any sympathy from users here, not that it would make any difference. Only the store staff can issue refunds if they think appropriate. Chalk it up to experience. You could even contact the developer in advance of a purchase if you want to be certain an app does what you want. Then if it really fails to live up to the promise you would at least have a better argument for a refund.
tt2 -
TS1717 Itunes has been "processing file" of my down load of Badlands for 8 hours
Itunes has been "processing file" of my down load of Badlands for 8 hours. What is going on?
Update:
15 hrs later and it's still "Processing Album Artwork".
It does that in the background so I can still use iTunes, but can't import anything else until this is finished.
I have over 100 gigs to import and it's taken almost a day to do under 10 gigs.
Is iTunes 10 fu*kin useless?
Message was edited by: lordsatan -
HT1420 My bank account has been deducted money for ITunes? i didn't purchase??
My bank account has been deducted money for ITunes? I didn't purchase? I have only purchased pre-paid ITune cards for any of the four devices that i have registered under my name. I need to know what to do and how is it that my bank card is on file when i didn't auth this???
ThanksCheck your purchase history to make sure nothing was purchased your account:
http://support.apple.com/kb/ht2727?locale=en_US&viewlocale=en_US
if your account was not used to make the purchase call AppleCare and ask for some assistance or you could email/chat a case to iTunes support.
To email/chat iTunes support follow the link below:
expresslane.apple.com
- select iTunes
- select iTunes Store
from here follow the options.
hope this helps -
For iTunes experts! - My iTunes has been converting WMA files for 11 days!
My question is: If I exit iTunes (i.e. Reboot my computer) and then go back to iTunes, will iTunes continue finishing the conversion process?
My iTunes has been converting WMA files for 11 days now..
It's converting my entire multi-thousand album collection from windows media player into iTunes.
Will it start where it left off?
Or, the dreaded, will it start all over again, causing thousands of duplicates in my new iTunes library?
The ONLY status bar shows the current song, I have no idea which order it's going in or how much longer it has to go.
I understood it would take a long time to convert the thousands of WMA files into iTunes format, but I have no way to know how much longer it will take, or if it's interupted what will happen!
Thanks -
- jb
Message was edited by: jbmanzUnderstood. If I quit iTunes before it's done converting the files I had previously selected, it will not continue to convert the WMA's to iTunes format. I will have to re-select the songs I want converted.
Now: What if I select the entire folder (containing all songs, some already converted into iTunes, others not yet converted) - will iTunes RE-Convert songs that it has already converted (therefore creating duplicates in my library)? Or is the software able to recognize that an identical entry is already in its library index? -
I don't know if you all realize but iTunes has been updated more than five times so can you please update your information on how to transfer apps form a IOS device to iTunes please
Please be aware that you are not communicating with Apple when you post in these forums. Most of the people who will reply to your posts are, like me, your fellow users.
As to your comment, I don't know what it is you're referring to, but if you believe a support article is incorrect, you can tell Apple about it here:
https://ssl.apple.com/support/feedback/
Regards. -
My MacBook Pro 10.6.8 prompted me of a new itunes update this morning, so i downloaded it. Since then itunes has been starting up randomly on its own, and starts playing the first song on the list. I pause the song, and it resumes it on its own again. I'm not joking. So, I end up quiting out of itunes; but, it starts right back up again on its own. After quiting out of the app a few times, it eventually stops reopening; however, about an hour later (or less) it opens again. HOW DO I MAKE IT STOP? I'm just about to delete itunes, because I've had enough of this crap. I hope someone can help. I've restarted the laptop, and it seemed like that fixed it, then itunes started up doing the same thing again an hour later. ituneshelper is unchecked; bluetooth is off; i only have speakers and a mouse plugged in (also charger).
Read this Apple Discussion Thread and possible solutions. The audio jack has been the main culprit, also certain sync and automation settings including connected remotes.
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As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP
Hi,
i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account. -
HT1527 itunes has been downlaoded in laptop in vista. but it is showing error
itunes has been downlaoded in laptop in vista. but it is showing error.!!!!!!!!!!!!!!!!!!!!!!!!
That's unfortunate.
If/when you are ready for help, provide some details of the issue like the actual error message. We are not mind readers. -
Hi...
Is there any option to know what is the actual field that has been updated / changed in the AR Invoice document.
ADOC and ADO1 Contains the history of the updated documents .....
but i need what is the exact field that has been changed....?
Is there any option.....?Hi Gopi,
Please check below links.
http://help.sap.com/saphelp_sbo882/helpdata/en/45/06b97f7d720487e10000000a155369/content.htm
Queries off the Change Log
Query for Change Log
In above links, You can Modify Query as per your requirement.
Hope this help
Regards::::
Atul Chakraborty -
Somehow my itunes has been deleted how can i undo it an get my phone back in order
my account w/itunes has been deleted an i was wondering how to get it back cause i really need all my apps an ifo that was on my phone? thx Cory
As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF -
Downloaded Music on my itunes has been Deleted
all of my music that I have downloaded onto my iTunes has been deleted and I don't know how to get it back Please Help!
iTunes: Finding lost media and downloads - http://support.apple.com/kb/TS1408
Are the files really gone from the computer or is it just iTunes has lost track of them? A more detailed description of the problem would help.
Generally if things go missing you either re-download them from the iTunes sore where possible, or recover them from the backup you make of your computer because you are so glad you have one when this happens. -
Hi. As to me to deactivate 5 computers on which my account in iTunes has been activated. If I at present don't have access to these computers. And on them I didn't do deactivation. On it I can't activate now the computer!
If you log into your iTunes account you should be able to de-authorise all (which you can only do once every 12 months) - you can then re-authorise the computers that you still have/need : http://support.apple.com/kb/HT1420
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