What do you do if your iphone 3gs displays a tether picture to itunes and won't change? After going throught the manual i came up with a error message1002

What do you do if your iphone 3gs displays a thether picture to itunes? It won't change and after going to the manual and following directions, I find it is an error 1002. What does this mean?

Error 1002, 1011, 1012, 1014: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue.

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