What do you do or how can you resest your ipod if the screen is white and it say go to ipod support

what can you do to reset your ipod if the screen is white and says go to ipod support

Try connecting it to the computer and restore in iTunes. Or that is what you were trying?

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On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my ipod touch the screen is white, and i've tried pressing the home button and lock button at the same time and nothing happens... what do i do?

On my Ipod touch the screen will not work. I can't slide it to unlock
Try here > iPod touch: Troubleshooting touchscreen response

How do i fix my ipod touch the screen turned white and i tried to rest it but it wont work, what do i do?

I dont have Itunes because it slows my computer down so i dont know how to reset it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Sometimes the problem is due to a software glitch and seldom reoccurs. However, sometimes it is due to a hardwae problem.

HT1430 How can you reboot your Touch if the screen is frozen and will not allow you to use the "slide to power off"

How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?

Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
Briefly, you need to delete the following file:
/var/audit/current
If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
mount -uw /
You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
Next, type the following command:
rm -i /var/audit/current
Press return. You should get the following output:
remove /var/audit/current?
If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
Finally, enter the command:
exit
Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
Credit for this solution to ASC user AnthonyTW.

HT5622 We have two iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself

My son and I both have iphones with the same Apple ID. Since I installed iOS this morning I have started receiving all my sons texts and when I send him a text it is delivered to both of us. How can I remove my phone from the joint Apple ID and remove myself from finding out what he is up to during Freshers week!

You have to use a different Apple ID for your son.
Read this note:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family
still valid for ios 7

How can I get an image from the screen? Like screen printer in PC to pasting after in word or other program.

How can I get an image from the screen? Like screen printer in PC to pasting after in word or other program.

If you do Cmd+Shift+3 you'll get a full screen image saved to your desktop as a jpg file.
Also, you can use Cmd+Shift+4 and you'll get a cursor which you click+drag to draw a box. When you release the drag the boxed in area will be saved to the Desktop as a jpg file.

TS3824 How can we install the iMac Graphics Firmware Update if the screen is white and I can't get to the Apple menu?

How can I install the iMac Graphics Firmware Update 2.0, if the screen is white and I can't get to the Apple menu? My computer has 5 vertical purple lines against white screen at startup before the Apple logo appears and the spinning gear...then everything disappears and the screen hangs on the white screen. I have tried unplugging and removing all my peripherals and the COMMAND, OPTION, P & R set of keys and still nothing. I have tried COMMAND C to start up from cd and it only tells me to turn off the computer and turn it back on. I found information on Apple's Support pages regarding the iMac Graphics Firmware Update but I am unable to download and install if I can't get to the Apple menu. Can anyone help?

You may have hardware problem, I think a visit to your local Apple Store or AASP is in order.

HT4865 i changed my apple id and password but how can i update my iphone with the new apple id and password?

i changed my apple id and password but how can i update my iphone with the new apple id and password?i changed my apple id and password but how can i update my iphone with the new apple id and password?

You have to delete the old account, provide the password for the ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos that are not in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).

Hie guys..how can i activate my iphone without the original sim card coz it says SIM not valid if i insert it.....im in south africa thanks for your help

hie guys..how can i activate my iphone without the original sim card coz it says SIM not valid if i insert it.....im in south africa thanks for your help

Sorry, you can't. If your phone is carrier locked, you will need a sim card from that carrier, to activate it.

My dock disappears when I am using Word. How can I get it back on the screen?

My dock disappears when I am using Word. How can I get it back on the screen? Thanks very much.
Bill

You may have blundered into "Full Screen" mode, an abomination ported from iOS, the iPhone Operating System, land of tiny screens and one-at-a-time Applications.
Try clicking the double-arrows in the extreme upper right of the MenuBar or Window.

My sons Ipod touch would start charging and then the screen turns white and it freezes. I am trying to figure out how to reset it, but it is not letting me.

My son's ipod touch is not charging because the screen turns white and it freezes up. Trying to reset it and figure out the problem but don't kno what to do.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Firefox freezes, if clicked the screen goes white and says firefox is not responding. How do I fix this?

At seemingly random times, firefox freezes, and if clicked the screen goes white and says not responding. At times it makes watching any video impossible. I have tried everything I've seen in help forums. I've removed and reinstalled firefox, adobe, silverlight, realplayer, and anything else forums have suggested. So far the only effective solution I've read about this problem is to switch to google chrome. I'd rather not do this.

Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
Starting The Computer In Safe Mode;
If running, turn your computer off.
Remove any disks and thumb drives that are in your hard drives or ports.
Now start your computer but also;
'''Windows; '''Press the <F8> key repeatedly.
'''Mac: '''Hold down the Shift key.
'''Linux; '''Using the command line, Linux/Unix computers can be booted
into various run levels that determine which resources are loaded.
For example, "runlevel 1" is typically the equivalent to Windows and
Mac safe modes.
* Source; '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Safe Mode; Free Online Encyclopedia]'''
When the '''Boot''' menu is displayed, release the key you were pressing.
You must now choose what mode you want. The most used are;
* Safe Mode; The computer runs with only a minimum set of programs.
* Safe Mode '''With '''Networking; Same as above, but with internet access.

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing.

What do you do or how can you resest your ipod if the screen is white and it say go to ipod support

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