What does it mean when a box pops up saying "The song could not be used because the origional file could not be found. Would you like ot locate it?"
A while ago, I was cleaning out some old pictures and music from my computer. I noticed there were a lot of songs that I did not recognize, and they had nothing to do with my itunes. I figured my step-dad or sister might have put those songs on my computer or something. So I deleted a few of them. The next day or so I realized all my music was gone from my itunes. I still had the account but everything was wiped clean, my music and playlists. I plugged in my ipod hoping it would restore all my music but nothing happened, I still had my music on my ipod and my cell phone. A friend of mine took my ipod, and put all of the music on a hard drive, gave me the hard drive and I transferred all of it in a folder onto my desktop. Then I drug that entire folder into my itunes library. When I click to play a song through itunes a box pops up and says "The song could not be used because the original file could not be found. Would you like to locate it?" When I click on the song to play it in the folder, it will go to itunes and then play it through there. But I cant just go click on the song in my itunes and play it.
It means the media is not where iTunes expects it to be.
iOS devices are not and have never been backup devices.
Are the files in question still on the computer?
If not, you should restore them from the backup of the computer. You do have a backup, correct?
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help !
dwmwood,
Double click a song with ! mark on side, you will be given an option to locate the file where the song is held. If so select "locate" and direct it to the folder / file where the song is and open it.
iTunes then will give you the option to use this process to update all of your library. OK that as this will do it automatically instead of doing them one by one.
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OSX 10.9.5
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When I try to use itunes--I receive this message: "The song could not be used because the original could not be found, would you like to locate it? Next to my songs I see this: "!" Help--Please!!Well what happened is the pathname to the song has changed slightly.
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