My i phone screen is black and an apple on it. I'm trying to connect it to computer to i tunes and it's not registering under devices. Any ideas?

My i phone screen is black and has an apple on it.  I tried connecting it to my computer but it is not recognizing it under devices.  Any Ideas?

You may have done this, but I'd try the home button/power button shutdown first....it sounds like it is hung up in the "boot" process somehow...if that doesn't work as paulcb said, recovery mode may be the only option..I suppose you could also try and let the battery fully discharge...

Similar Messages

  • HT1212 my i phone screen is black  i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black

    my i phone screen is black  i cannot access anything. i am trying to get my photos off of it and when i connect to i tunes it says my phone has a passcode which i cannot enter because my phone is black

    It's too late. If you had been syncing your phone with that computer prior to the screen failing, it wouldn't be asking you for a passcode...

  • HT4061 Phone screen is black and will not light up

    PHone screen went black no display

    Reset, hold both home and power buttons until iPhone begins to start, usually takes about 10 seconds of holding both buttons. If still nothing, restore firmware with iTunes on computer. If still nothing, iPhone 4S has Warranty, make Genius reservation and take to Apple for resolution.

  • Hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?

    hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?

    Connect your phone to the wall socket and press and hold display off and on button along with home button for over 10 seconds till Apple logo appears.

  • Screen goes black, shut the lid for a few minutes, open the lid the turn on chime comes on and the screen comes back to life. The computer itself has continued to update just no screen. After a few minutes goes black again. Is logic board going bad?

    Screen goes black, shut the lid for a few minutes, open the lid the turn on chime comes on and the screen comes back to life. The computer itself has continued to update just no screen. After a few minutes goes black again. Is logic board going bad or graphic card issue? Trying to decide if computer is worth repairing as it was made in 2007.

    It does sound like you might have a faulty video connection. See if you can make a Genius Bar appointment at your local Apple Store.

  • I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

    I bought my iPhone5 4 months ago and now the camera is not working, it only displays black in the screen. I've tried reset, restore for how many times but still the problem is not being resolve. Any help from you Apple team?

    There is no Apple here, this is a user to user forum.  When you said you restored, then you restore as NEW?
    If you restored as New and still the problem persiist, then it time to take a trip to the Apple store.

  • Will apple replace my ipad if i dropped it and screen gets black light, will apple replace my ipad if i dropped it and screen gets black light

    will apple replace my ipad if i dropped it and screen gets black light, will apple replace my ipad if i dropped it and screen gets black light?

    Not unless you've got accidental damage cover on it with Apple and I don't think that's even covered with Applecare - if you have that then check with them directly.
    Otherwise you may need to see if you can claim for it under your house contents insurance.
    Regards,
    Steve

  • 4s screen went black with the apple logo when i opened a text?

    went to open a text last night and then the screen went black with the Apple logo, but within seconds the main screen came back and the phone worked normally. Do i have a problem? It's only 4 months old so i hope its not on its way out already.
    Any help would be appricated.

    Reset your phone by holding down the home and off button until the apple symbol comes up, you wont lose anything. If it continues to do it after that, then do a restore of your phone in itunes.

  • Running Safari 6.0.3  When trying to print files using Adobe Reader 11.0.02, print preview screen is all black.  If files are attached to an email, receiver can't open it.  It does work OK in Firefox 19.0.2  Any ideas?

    Running Safari 6.0.3  When trying to print files using Adobe Reader 11.0.02, print preview screen is all black.  If files are attached to an email, receiver can't open it.  It does work OK in Firefox 19.0.2  Any ideas?

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • While updating Ipod we now have a blank screen and when connecting to itunes the ipod is not showing under devices

    While updating ipod touch we now have a blank screen. I have updated itunes but am unable to sync because the ipod does not show under devices. I have tried shuttng down and restarting but only have a blank screen or ap0ple logo. Sometimes the screen shows connect to itunes but that has been it.

    I have the same problem, after upgrading my itouch to iOS6, it doesNOT respond to anything, apple logo stays on the screen all the time and does NOTHING! restore does not work either.... i hope we can get an answer from someone soon... apple support did not have an asnwer.

  • HT4437 I've bought an airbook and apple tv.  I'm trying to connect the pc and my home tv.  I've installed apple tv on my tv.  What do I now have to do to be able to see my pc screen on the tv screen ?  thanks - Bob

    I've bought an airbook and apple tv.  I'm trying to connect the pc and my home tv.  I've installed apple tv on my tv.  What do I now have to do to be able to see my pc screen on the tv screen ?  thanks - Bob

    Bob,
    Just to confirm you have a macbook air right?  If so and it is mid 2011 or later running OS X 10.8 Mountain Lion or newer you can mirror it.  If home sharing is on and ATV and MBA are on same id and network you should get the airplay icon near the clock on the mac and that should mirror your screen.
    If you have an older mac or pc a third party app called airparrot can do it for you.
    Jules

  • Hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone. HELP PLEASE!!

    hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone and it may be damaged and cannot be activated. HELP PLEASE!!

    Why on earth send a Worning phone for service sounds like cutting up a Heaththy PET to see how it looks on the inside

  • My ipod screen just turned blank white randomly and now it won't turn off/reset or connect to the computer... need help

    my screen just turned blank white randomly and now it won't turn off/reset or connect to a computer or really do anything... need help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Some other users have had the same problem

  • I have just returned from visiting Italy where I got the internet from various wi fi addresses. Now on my return to England my wi fi will not connect to my router (smart phone does connect OK)saying 'this wi fi network could not be joined'. Any ideas?

    The Air Port fan icon on the menu bar is greyed out and when I click it to connect a message  appears ' the wi fi network could not be joined '. The wi fi is turned on both on the router and selected as on in the screen drop down. The smart phone works perfectly with the wi fi router so it must be something to do with the Mac book. It worked fine before I took it to Italy. It does work Ok using an Ethernet cable. Could it be that some Italian IP's are being stored in the laptop and the UK IP is not being recognised? Any ideas on what could be done? Any advice would be appreciated. Thanks !

    Hi  Here is part of the report which I've now pasted in . .
    # --- Check Connectivity
    05/30/14 16:16:38.8480           WiFi: WiFi interface is associated . . . fail
    # --- Wi-Fi Interface
              Interface Name                    : en1
              MAC Address                    : 5c:96:9d:7c:a6:39
              Network Name                    : (null)
              Active PHY Mode                    : None
              Security                    : (null)
              SSID                    : (null)
              BSSID                    : (null)
              Country                    : GB
              RSSI                    : 0 dBm
              Noise                    : 0 dBm
              Rate                    : 0 Mbps
              Channel                    : 1
              Channel Width                    : 20MHz
    # --- Bluetooth
              Power State                    : On
              Paired Devices                    : 0
    # --- Wireless Environment
              2.4 GHz Networks          : 2
              5 GHz Networks                    : 0
              Current Channel Networks          : 1
              Recommended 2.4GHz Channels          : [ 6 2 3 4 5 7 8 9 10 12 13 ] 1
              Recommended 5GHz Channels          : [ 36 40 44 48 ]
    # --- Network Configuration
              Primary IPv4 Interface          : None
              IPv4 Address                    : None
              IPv4 Router                    : None
              Primary IPv6 Interface          : None
              IPv6 Address                    : None
              IPv6 Router                    : None
    # --- Debug Log Entries
    05/30/14 16:16:38.9330           SMTP port is blocked
    # --- Environment Test Cases
    # --- Environment Summary
    # --- Configuration Test Cases
    05/30/14 16:16:38.9500 Wi-Fi interface is off, will not run configuration tests
    # --- Configuration Summary
    # --- Additional Information
    05/30/14 16:16:45.1300
    # --- Router Information
    05/30/14 16:16:46.0980
    # --- Create Diagnostics Report
    Failed to collect system profiler report

  • New Imac. I get rid off login password from security and account and restart. Now it asks for username and password and it's not acepting anything. Any ideas?

    New Imac. I get rid off login password from security and accounts and restart. Now it asks for username and password and it's not acepting anything. Any ideas?

    First, reset your password as follows.
    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
    In the Terminal window, type this:
    resetpassword
    That's one word with no spaces. Then press return. A Reset Password window opens.
    Select your boot volume if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select  ▹ Restart from the menu bar.
    You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.
    If you're being prompted to authenticate when making changes to files inside your home folder, continue as follows.
    Back up all data now.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Drag or copy — do not type — the following line into the Terminal window, then press return:
    sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:20 ~ $_ ; chmod -R -N ~ $_ 2> /dev/null
    Be sure to select the whole line by triple-clicking anywhere in it. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning. If you don’t have a login password, you’ll need to set one before you can run the command.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2
    Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar. A text window opens.
    In the Terminal window, type this:
    resetpassword
    That's one word with no spaces. Then press return. A Reset Password window opens. You’re not going to reset a password.
    Select your boot volume if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select  ▹ Restart from the menu bar.

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