What is a GUID?  As in no GUID is available?

I am trying to download the Facetime app to my MacBook Air.  When I enter my ID and password, I get the message that there is "No GUID available. Check with Apple Support."  What does this mean and who should I contact.? 

Hi, Robert,
I'd suggest you ask this question in the Mac App Store forum.
This isn't an iTunes issue, iTunes not being involved in Mac app issues, so this probably isn't the forum where you'll be most likely to get a quick and accurate answer.
Regards.

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