What is it like to work for BT Group?

Dear Members,
I am doing a research as part of my degree studies and I have chosen BT Group as the best company to work for. From the website I have gathered information about why work for BT, benefits it offers and opportunities for development. I would kindly appreciate some thoughts from BT employees in response to my questions.
1) Your job role:
2) What do you enjoy about your job role?
3) What do you think of BT group?
4) How are you treated as an employee?
5) Any additional comments?
This information will only be used to help me with my project and no names are needed, nor will this information be used for any other purposes.
Appreciate your help very much,
Rozi

This is a customer help customer forum and only BT employees are forum mods so you are unlikely to get any response
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    I too am one of the poor shlobs that downloaded the latest and greatest ipod updater 2006-01-10 from everybodys favorite company..apple. I downloaded the 2006-01-10 updater on my wifes computer profile and her 3rd gen ipod stopped working with itunes but my computer profile still worked with my 4th gen ipod. So while trying to fix hers i too got the new update message on my itunes and not knowing any better i installed it. BIG MISTAKE!! Now my profile stopped reading my ipod in itunes. Error message said "The software required for communicating with the ipod is not installed correctly please reinstall itunes to install the ipod software." So after many hours of grief trying to fix the problem to no avail heres what i did and it worked for me , its a little extreme but i was ready to put them both on ebay or the garbage can whichever was quicker and say the **** with apple. First you might want to save your music from itunes, i exported mine to a folder in my music and it showed back up in itunes when i was done. Go to apple, click on support tab, in ipod support area click on ipod + itunes support, scroll down troubleshooting articles, click on "my ipod shows up in windows but not in itunes", and follow each step for removing itunes and quicktime completely off computer. When it came to emptying my temp directory i could not delete the file so i went into the file and deleted everything that i could, some could not be removed. After removing itunes and quicktime i went to start-my computer-local disc-program files-ipod, clicked on ipod and deleted ipod updater 2006-01-10 file. Then i went to start-my computer-local disc-program files-and scrolled down towards the bottom of the page and deleted anything that said ipod updater or itunes updater or setup. I also did this exact thing up to now on my wifes profile as on my profile just to be certain that there was nothing left on either profile. I then ran disc cleanup and disc defragmenter in start-all programs-accesories-system tools. Restarted computer. I then went to www.soft32.com/download_121872.html and downloaded the ipod updater 2005-03-23. Restarted the computer,(I restarted my computer alot, i would do something and restart and do something else and so on). I then connected my ipod to the computer and clicked start-my computer-right clicked on ipod-clicked on format-started format process. Then i disassembled both ipods and unplugged the batteries for about five to ten minutes and then put them back together.(google "ipod battery replacement" for step by step detailed instructions on how to do this VERY EASY to do) Restart computer. Then on my profile i connected my ipod, clicked start-my computer-local disc-program files-ipod-clicked on 2005-03-23 ipod updater. Restart computer. Then i connected my ipod and downloaded the latest itunes and quicktime sofware and restarted computer again. Then after the restart, when all my programs were up and running, i connected my ipod and VOILA itunes popped up and read my ipod and updated it. i then logged off completely and logged in to my wifes profile and reformatted her ipod, restarted and installed ipod updater, i did not need to reinstall itunes or quicktime because it was already there from when i installed it on my profile. Restarted and when everything was up and running connected her ipod and YIPPEE. Removed both ipods, logged completely off both profiles and again i restarted the computer again...yes i know...after the restart i checked both profiles just to make sure they still read the ipod and they both work WOOHOO!!! I certainly hope this helps someone else because i was literally at the end of my rope and really did not care what happened to it, i think somewhere in there i even smacked it on the table a couple of times just to vent some frustration(some say doing that works too i dont know about that but boy it sure felt good). Anyway hope this helps i tried to remember everything i did step by step to the best of my knowledge and i dont guarantee this will work for you like i said...it worked for me...good luck.
    Dell Dimension 8300   Windows XP  

    just wanted to know if you still have any problems because sometimes the pod would work right after installation but the problem comes a few days after..but this is really helpful..will try to do this over the weekend

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