What is the normal shut down time for the mac book pro retina display (late 2013). Mine takes around 20 secs.Is this normal or should i be worried ?
Hi I got a new mac book pro retina display of 8G ram and 256GB ssd (late 2013 model). I was trying to shut down.It was taking around 20-30 secs.Is this normal? When i say shutdown i mean , i just login and shutdown.Do nothing else. I repeated the same process for 4 or 5 times. The numbers are the same.
The boot up takes around 15 secs. Are the numbers crazy or normal.
Any reply would be helpful.Thanks.
You can return a new Mac within 14 days of purchase.
Return it and get another one.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.
Similar Messages
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I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
i have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to download my free copy..?
i'm from Australia, i have used your link to register , when i have given my details, its showing my country is United states.. is there any separete link form AUS?
cheers.
john -
I was using a dangle (wireless portable internet data card) called TATA Photon plus in INDIA since 6 years with a MAC book pro. it was working fine. since I have changed my MAC book pro with retina display with mervicks 10.9.3 its not recognizing the device. service providers say it will not work for 10.9.3. so, my question is which device can work for my purpose ? any body can suggest!!
Your query should be addressed to the service providers. They should be able to give you a definitive answer.
Ciao. -
Takes long time for my mac book pro t connect to the airport extreme
The first time I go to email or safari it takes a few minutes to get connected
Are you recovering Lion or later Time Machine backup with a Lion or later machine?
If you are, then use this article:
http://support.apple.com/kb/HT4718
Other Time Machine restore options are here:
http://support.apple.com/kb/ht1427
Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
http://discussions.apple.com/docs/DOC-2295
Otherwise use the recommended restore option with whatever backup software you used initially. -
Somehow when they were processing my order the accessory kit changed Into a country.
Contact the place where you purchased the MBP & ask them.
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Can you use your imac as a monitor for you mac book pro laptop?
Can you use your imac as a monitor for you mac book pro laptop?
I have two computer one being a new mac book pro and the other being a slightly older imac desktop. I am wanting to know if you can use the desktop as a screen for my mac book pro. I just to mirror the laptop onto the desktop because it is more powerful, instead of getting another display for my laptop.
Is this possible and what connections do I need?
ThanksHello, we need more info on the iMac, not positive but I think it requires a 2010 or newer iMac & a Mini Display Port cable.
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4 -
I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!
Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Can I use the ipod classic as an external hardrive with time machine as well as an ipod for my mac book pro OS X?
No. Time Machine has been specifically written not to back up to an iPod.
(58364) -
Bought and installed a new battery for my Mac Book Pro 5.1, intel Core 2 dual, the computer makes a lot of engine noise! The noise disappears in sleep mode. What can be done?
I bought it from Other World Computer last week for $95. 3rd party, I suppose.
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Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.
Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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What is the best scribe program for a Mac Book Pro?
I am looking to purchase a scribe program for my new Mac Book Pro. I need support as my arms/hands get numb. I do a lot of writing. What do you think would be the best for my Mac Book Pro?
Many Thanks!!This would be speech recognition software. There is only one satisfactory product for this available on Macs - Dragon Dictate. From my limited experience it works exceptionally well given the state of the technology.
It will require an appropriate microphone for best results plus the willingness to commit several hours to train the program to your voice. It can be used in most word processors/editors as well as work with many different applications' commands and OS commands. -
What is the best DVD Creator for a Mac Book Pro to replace iDVD?
What is the Best DVD Creator for a Mac Book Pro to replace iDVD? Have Maverick OS.
I have already looked at other threads in this forum, so 'I venture forth' to ask my question here:
I have a 44 minute carefully edited iMovie with several chapter markers. I dimly recollect that when you 'dump' the entire movie into iDVD (my version is 7.1) it should detect the markers and create buttons to link to specific scenes. Well, the 'dumping' process obviously doesn't work.
How do you get iDVD to recognize the markers and ceate buttons to link?
I can create with iDVD a DVD that will play the movie in its entirety. This is not suitable for my purposes. I need access via a menu to specific scenes.
Thank you,
Klaus -
HT1338 what is the best program for printing labels, business cards for a Mac book pro ?
What is the best program or app for printing lables,business cards etc. for my Mac book pro ?
I use Pages with the template from the manufacturer of the labels and cards. Works great for me.
Allan -
I need to know what replacement harddrive I need for a mac book pro with the serial
I need a little Help. they guys at the apple store said to log on and click on the Apple Icon and enter my serial number to pull up the specs of my machine so that i can get a replacement hard drive but I'm not having any luck. my serial number for my mac book pro is W892200S91T. Any help would be greatly appreciated
Any 2.5" diameter, 9.5 mm thick SATA HDD will be compatible. Look at the options available here:
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Note that they now are available up to 1.5 TB in capacity.
There are other vendors as well.
Ciao.
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