What options do I have if Best Buy doesn't honor what they sold you . . .

This is my first time ever to post, but I am at wits end and hoping for help from the community. I have been trying to resolve this issue for 6 months. Here's my situation.
My daugher is on her grandparents Verizon plan. Let's name her line B. I am autherized to purchase on the account. My daugher's phone was lost and she needed another one for security reasons. I called around to the Best Buys that we'd be near while travling and found one close by with the phone she wanted. The representative was excellent. Very very helpful and went the extra mile. He told me all about the edge program and how we were only going to pay an extra $10 a month for 2 years because we'd receive a $25 monthly credit. Then after 2 years we could surender the phone just pay taxes and upgrade the phone. The Best Buy representive called for apporval to make sure he could use a upgrade from line A for my daughter line B and still receive the edge. So he double checked to make sure everything would be seemless. This occured Oct 24, 2014. After the first bill it was all but seemless!!
So in November I went to Best Buy, they sent me to Verizon, I went to Verizon, they sent me to Best Buy, Best Buy sent me to another Verizon and spoke to a supervisor. I was shown the error in Best Buys transaction. Best Buy upgraded line A to the edge but since there was no smartphone attached to line A, we did not recieve the $25 credit. Verizon sent me back to Best Buy and said Best Buy need to honor what they sold me. I went back to Best Buy close to my home. That Best Buy told me only the Best Buy I bought it from could help me. I had to call them because they are 5 hours and 6 minutes from my home. It took a few more calls before I spoke the mobile manager and he was going to investigate. Then it was the holidays and he didn't get back to me. I completely understood,. I called he and he said he hadn't forgotten me. Finally in December he told me he met with Ashley the Verison's Best Buy representive. According to him a Best Buy mobile supervision they would going to credit the account $50 for Novemeber and December. After that point we'd see the $25 edge credit. He said he'd forward me the email. I never recieved the email. I drove the 5 hours and 6 minutes to the store and he was off that day, but left a message for him to call me and please forward the email. No phone call, no forward email. So I called again, he was on vacation and wouldn't be in until after his vacation mid January. I was hopeful, but no credit on the bill in Jan 2105. I spoke to him again after his vacation and he promised to forward the email from Verison. Now it is Feb, still nothing, no email, no credit, no follow-up. I drive back there and had to speak the a store Manger, because the mobile manager has now been promoted to another area and he is off that day. The manager assures me the promoted moblie manager will contact me. But he doesn't. I call the store manger and he has the promoted mobile manager call finally me. The promoted mobile manager asks me for a copy of the bill. Fine, I get it to him. I'll have to fax it or mail it, but I would get it to him. Then the bill comes in with a $50 credit!!! Yay, I think they have it resolved, nope. April bill comes in no $25 edge credit.
I call the new mobile manager, poor soul, he doesn't know the situation. He took my information and meet with Ashley from Verizon. He calls me back, wow, he calls me back!!! I am so thankful. Then he starts talking about Best Buy in the third person! He doesn't know what "they" told me. When I bought the phone "they" put it on line A, then "they" transferred it to line B. He's referring to his Best Buy representative in the third person. Talking about me buying the phone's contract for $600 plus dollars. I started to see red. So I ended oiur conversation to collect myself and called him back. Poor buy! Next conversation he explains that I need to put a smart phone on line A. I can buy a new one, use an old one, whatever, but line A needs a verison smart phone on it. He doesn't know why the promoted mobile manager didn't tell me this before. But since he didn't I'm out at least $150 that no one is willing to refund me. If I give line A the iPhone from line B, I won't have a phone for line B, unless I have one or buy a new one. He was kind enough to agree this was no fault of my own, but that of the Best Buy representive sold me the first time and the promoted mobile manager for not communicating the situation. So this is Best Buy's solution - grandpa who never wants more than his ancient flip phone has to get my daughers iPhone, my daugher get no phone or I have to buy one, and I'm out at least $150 (or more depending on how long this takes to resolve). I didn't even ask but I am sure the iPhone at some point must be surendered. The store manager is aware of the situation and he will call me tomorrow, or will he????
So, do I just accept that they made a mistake, they can't honor their deal because it is a contract with Verison and I have to pay for it? I feel helpless and frustrated. We're under contract for another 2 years.

Hello nvtrev,
It can be difficult to keep track of all of your belongings while traveling, and it is discouraging to hear your daughter may have lost her phone during travel. While things certainly seemed to have gone awry, I’m glad to hear that your initial experience purchasing a new phone for your daughter was pleasant.
When our customers come to us for phone purchases, they should trust that we are able to communicate with their carrier’s systems to process a phone purchase seamlessly. It certainly seems that we may have missed something during your upgrade, causing you to miss out on the billing credit and that you’ve put forth a valiant effort to try to find a resolution to this issue.
As I am sadly not equipped to personally take a closer look into this issue, could you please share with me the store location and any first names of managers you have been working with regarding these concerns? With the store location and manager names, I would be delighted to reach out to the store’s leadership to better research this experience to see what options we may have for you.
I look forward to your correspondence!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

What options do we have around Web User Interfaces?

Hi Guys,
I am trying to find out some comparison of SAP's web user interfaces. In other words if i want to build applications which are web enabled what options do we have in SAP? Could someone provide some inputs regarding the same? or point me to a document which gives more details?
Web enabled user interfaces available:
1. ITS
2. BSP
3. Webdynpro - ABAP/JAVA
4. NWBC
5. Portal( Iviews)
Is there anything more from the above list? Where can i find advantages and disadvantages of the above UI technology?
Appreciate if i could get some pointers. Thanks in advance.
Cheers

Hi,
Refer this link.
http://www.architectsap.com/blog/sap/web-enabling-sap-options-scenarios-and-best-practices-sap-its/
Edited by: ushamasani on Mar 8, 2012 3:45 PM

What options do I have when Dreamweaver CS6 version 12 won't update to 12.0.3 without an error message?

What options do I have when Dreamweaver CS6 version 12 won't update to 12.0.3 without an error message say the Application Manager is corrupt? The Application manager has been updated and installed but i get the same error message when i try to install the 12.0.3 update.

Hi cheikhra,
See the solution in this post and let us know if you still need help
Re: My Adobe application manager is corrupted and I need to contact support! How???
Thanks,
Preran

My ipad will not swith on. It was working fine an hour earlier but when I press the power on button nothing happens. I have had it on charge just to be safe but no joy. What options do I have?

My ipad will not swith on. It was working fine an hour earlier but when I press the power on button nothing happens. I have had it on charge just to be safe but no joy. This is a basic first version ipad. What options do I have?

Try a reset. Press and hold both the home and power buttons 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own.

The Ringer-Off switch is too inflexible for me... What options do I have?

The Ringer-Off switch is too inflexible for me... What options do I have?
Even with the Ringer Switch off, I still want some alerts and alarms to make noises, and not just vibrate.
It used to be that setting a Reminder could cause a Sound-Alert with the ringer switched off, but this is been "fixed" (broken) in iOS 6, I think.
Only Timer alarms can make sounds (via the speaker) with the ringer switched off, as far as I can tell, although Music and some other Non-Alarm apps can make sounds, somehow. I have heard no good explanation of how this is achieved.
What options do I have in which categories?

ChrisJ4203 wrote: Okay, now we are getting somewhere. You do not want to use the mute switch.
Yes, I said that a couple of times, athough Ringer switch ON and OFF have unspecified senses, as I noted, so I said "Sound Enabled" to clarify.
I have been giving feedback to Apple for 27 yrs now, 100s of them, with not a single one acknowledged or implemented. Much better chatting here, and similar sites.
Since we cannot control Apple (Ha!) or encourage or affect them, it seems the switch must not be used to disable alerts and sounds, but to leave that to smarter software.
The "Do Not Disturb" switch is getting closer, but needs much much more flexibility, including for example, Sounds when email arrives from a specific person (like the ring-twice, and Allow Calls from Favourites, which I would NEVER do.)
An Allow-Calls from these numbers (list: x, y, z) would be nice, as Favourites includes people I would never want to interrupt me.
Perhaps Do Not Disturb by a 3rd party? Anyone know of such a thing?

Re: Best Buy Webroot Anti Virus Disables Computer if you DO not PURCHASE

The $300 you quoted is bare minimum charge without parts. Best buy forces you to buy web root as part of their service contact, they charge $80 for data backup (which should be included in cost of contract. Why would they attempt to service any type of device that stores data without backing up that data add a matter of practice?), and if tout data doesn't fit on the 2 disks they allot you (and they don't specify disk size) they then attempt to get you to purchase an external hard drive quoting a price tag of $150 or at bare minimum charge you $25 for a 32g flash drive. That minimum charge is already at $305 without any parts and is what you have to pay up front before they even look at the problem. And every best buy employee can get on here and dispute this until their faces turn blue. I've got documented proof and I'll send a copy to any customer that asks me for it. Being forced to buy WebRoot when you don't need it and don't want it is criminal. I had Norton and didn't want their Webroot crap. They deleted my software and put their garbage on there and then they tell you your warranty is invalid if you take it off. DO NOT USE BEST BUY FOR YOUR SERVICE. THEY MAKE THEIR MONEY ON SERVICE CONTRACTS AND THEIR SERVICE IS DEPLORABLE. IF YOU WANT TO BE CHARGED $300+ FOR THEM TO DO A FACTORY RESET ON YOUR SYSTEM BECAUSE THEY ARE EITHER TOO STUPID OR TOO LAZY TO READ TECH BULLETINS, FORUMS, ETC AND ACTUALLY FIX THE PROBLEM THEN GO AHEAD TO BEST BUY. YOU'LL PAY TO GET YOUR COMPUTER BACK WITH NONE OF THE SOFTWARE THAT CAME PRELOADED ON YOUR SYSTEM NOR ANY OF THE SOFTWARE THAT YOU BOUGHT OUTRIGHT AFTERWARDS. YEAH YOU'LL HAVE YOUR $305 PLUS TAX DATA BACKUP ON A FLASH DRIVE AND THE WEB ROOT THEY FORCE ON YOU BUT THAT'S IT. GOOD LUCK DOING ANYTHING WITH THAT EXPENSIVE DATA BACKUP YOU JUST PURCHASED WITHOUT THE PROGRAMS THAT UTILIZE THE DATA. I WILL NEVER EVER BUY ANYTHING FROM BEST BUY EVEN IF I HAVE TO PAY MORE SOMEWHERE ELSE FOR THE SAME ITEM BECAUSE THEIR SERVICE IS THAT BAD.

Hello MsDeMeanor,
With Geek Squad Tech Support, a customer pre-requisite is that up-to-date antivirus software must installed on the device, per the terms and conditions agreed to upon purchase. That being said, it is my understanding that you should be able to choose the antivirus you prefer, and I’m sorry to hear you may have been left feeling you had no choice other than Webroot.
As for the charges you have mentioned surrounding the data backup, it is true we charge for this as a separate service. Many find it unnecessary as they are able to complete their own data backups. If you do elect to have us back up your data, there may be further charges for large amounts of data to backup. You may check out more info on our data backup or transfer service here. I apologize if you find this service and the respective prices to be unreasonable.
Sadly, I was unable to locate your Geek Squad Tech Support plan to take a further look at this. What seems to be going on with your computer that you need to utilize the plan?
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

What if i dnt have pc to update my iphone so what should i do?

what if i dnt have pc to update my iphone so what should i do?

If running iOS 5.0 or higher, you don't need a computer to update your phone. You can do so directly on your phone: Settings>General>Software Update. If you're not running iOS 5.0 or higher, you must first update using iTunes on a computer.

Delivery date changed 4 times-called to ask what is going on and then best buy cancelled order

I ordered a 55 inch aquos with free ROKU stick for $599.00 on Sept. 22 (removed per forum guidlelines) and got a confirmed delivery of Sept. 26. Unfortunately, I received a call in the morning of the Sept. 26 and was told that delivery was pushed to Tues, Sept. 30.
On Monday, Sept. 29, I received an automated call informing me that the Tv will be delivered on Sept. 30 between 3:30 and 5:30. and I also received an email with the same information. Thirty minutes later I received another email stating that the delivery is again being pushed to Oct. 13. so I called customer service. I was told he can change the delivery date to Oct. 3 but call in the morning to confirm availability with warehouse.I called customer service on Sept. 30 to confirm availability and was assured that the Tv will be delivered on Oct. 3.
On Thursday Oct. 2nd, I received another email stating the order will not be delivered until Oct. 16. I remained calm and called customer service and after a very long hold time I was able to speak with a representative and again after a long hold to check what is going on, she informed me that the order is now cancelled since the item is discontinued. I told the representative that I already lost 3 days of work due to the delivery dates changing and since the TV has to be accepted by somebody 18 years or older I needed to be home. I asked if it is unreasonable to ask for the same exact TV but 1 size bigger since the 60 inch is available and in stock (but without the ROKU stick) but unfortunately I was told it is not possible. I asked to speak with a supervisor but they are all busy but she asked for my phone number so they can call me back in 20 min.. I waited but did not get a back from the supervisor the same day.
I called again today, Friday, Oct. 3 and I was assisted by a nice lady who after explaining my situation was sincere with her apology. She told me that she will call me back so she can speak with a supervisor about my situation. I asked her too if it is unreasonable to ask for the same exact TV but next size bigger since the one I was sold is no longer available and I lost 3 days of work due to the 3 changes in delivery dates. She affirmed that it is fair but have no authority to make decissions but will relay the history of the order to her superior so they can make a proper resolution.
After about 15 minutes I got a call back and was told that since the bigger TV is priced at 799.00 they will give me a 50.00 dsicount for the trouble. I declined the offer since I feel that $50.00 dollars for getting the run around and missing 3 days of work is not proper compensation and is an insult to any customer. I thanked her for trying and informed her that I am aware that it is not her fault and it is management who made this decission.
I sincerely feel that I should have been given the next size TV for the same price of my original purchase and I should have been given a ROKU stick (which I did not ask for) for my unpleasant experience.
We are $150.00 apart from getting a resolution but management feels like it is the right thing to do for cases like these. Being a best buy customer for many years, spending many thousand of dollars, I am puzzled why best buy would treat any customer the way they treated me. Please explain the policy so I can have a better understanding. The $150.00 difference can easily be recopued from my next purchase. In my opinion, it is not a very smart business practice to lose a customer this way. Again, please explain the policy to me so I can understand better.

Hello romcarlos1,
While unforeseen complications can cause unexpected delays, it seems something went wrong at every turn. Misinformation and multiple missed appointments would frustrate me too, and I can only imagine this frustration turned into aggravation with the poor service you describe. After pulling up your account, I noticed that has been two weeks since your TV purchase, and I’m sorry for any inconvenience this may have caused. I appreciate you allowing me the opportunity to explain what should have happened.
When your delivery day arrives, you should receive a call from us to narrow down the time frame to a 4-hour window. This is done because our delivery agent’s schedule isn’t fully determined until the day of service as our customer’s needs may change prior to the delivery date. These routes are then best optimized to fit the appointments scheduled for the day. The particular television you wished to purchase is quite popular, however, and due to high demand, it’s currently on backorder in some areas of the country. This may explain why your delivery date was continuously pushed back unexpectedly, and why we needed to reschedule multiple times.
While in backordered status, however, an online order may be cancelled if you don’t wish to wait any longer and a different model may be purchase. Upon review of your order, I noticed that it was canceled upon your request. If you have since changed your mind and wish to wait for one to arrive, you may place a new order here.
It sounds like you wish to purchase a new TV entirely though, so I understand if you don’t wish to attempt a new order. While I cannot guarantee you a different outcome than the resolution already offered, I’d be glad to look into your case to see what other options may be available. Please know I have sent you a private message to collect further information from you. You may view this by logging into the forum and clicking on the envelope in the upper right-hand corner of the page.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

What does it take to get Best Buy to do the right thing?

I brought my laptop in with a hard drive that was beginning to show problems and asked that they transfer all of the media onto a new drive and install it. I further asked that they not install any new software only keep the original software that was on the laptop. This was noted on the receipt. But because the employee charged me $200 for a years technical service including additional virus protection that he wrote on the receipt that I asked not to include. He now says I did not ask for the correct service. Do you think he sold me the wrong one? One that can't be refunded and gets him a kick back? Do you think just maybe he was expecting me to roll over and pay the additional fee to then transfer the data when I picked up the laptop?
I have already contacted two customer service representatives from corporate that have promised same day return phone calls. I have not heard back from either! Tomorrow I forward all information that I have on this case to the news and to the State Attourney's office. It is my belief at this point that Best Buy has no intention of providing customer service only in delaying, frustrating and hopefully causing those they can to give up. I will not give up, you have my computer, my hard drive, my USB back up, my software, my money and continue to deplete my valuable time. Having been a formerly good customer and owning a business that recommends technology to senior citizens it will be my pleasure to post the poor performance of the technical service, customer service and corporate response to local issues in Melbourne Florida.

Greetings TecntEz,
Parting with a computer for any length of time can be difficult, so I can imagine how frustrated you must feel. I'd be disappointed too if I found myself in a similar situation, especially if there was any confusion regarding what fees might be applicable.
Under normal circumstances, customers who request in-store hardware installation, operating system installation, and data transfer services will be quoted separate prices for each of these stand-alone services. Based on what you mentioned though, it sounds as though the staff at our Melbourne store offered to perform all three services under a new Geek Squad Tech Support (GSTS) membership as a courtesy instead -- a significant savings over purchasing them separately. GSTS plans also do not typically include data transfer or backup, and customers must pay an additional fee for these services.
That being said, I was able to locate your work order using the e-mail address you used to reigster for the forum and can confirm that instructions were left for technicians to not install the antivirus program provided with your GSTS membership. Jessica, the rep you spoke with earlier today, has reached out to the store's management team on your behalf to confirm what work was done on your computer, as well as to obtain clarification on the fees you paid earlier this week. While we cannot guarantee an immediate response, rest assured that either Jessica or I will be in touch with you as soon as additional information is available.
Thank you for your patience and understanding, as well as for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy shouldn't be allowed steelbooks, as you guys haven't the foggiest idea what you are doing.

I swear everytime I try and go to get a steelbook from Best Buy it makes me hate Best Buy ever so much and never ever ever want to shop there because of how bad you handle this and have no idea what you are doing.
Wanted to preorder Ghost Rider and get the free steelbook but guess what they never even got them in and I checked everyday for a week after being told they were in transit on a Monday and by Wednesday was told they had been deleted by the system. Well one good thing came out of that now I don't even have to bother buying the movie at your store.
Wanted to get the Warner Brothers line of steelbooks that you just came out but guess what just like Ghost Riders none have showed up and everytime I ask I get well 12 our on order for that title and that title and that title.
OH BUT THEY DID SET UP THE DISPLAY THAT SAYS COLLECTIBLE STEELBOOK AND JUST GRABBED AMRAY VERSIONS OFF THE SHELF BECAUSE THEY HAVE NO FRAKING CLUE WHAT THEY ARE DOING, THIS DISPLAY MAKES YOUR STORE LOOK LIKE A BUNCH OF COMPLETE MORONS AND CLUELESS AND THEY WONDER WHY BEST BUY IS CLOSING STORES ITS BECAUSE THEY ARE RAN BY IDIOTS WHO COULD CARE LESS ABOUT THEIR CUSTOMERS.

Aren't those Steelbooks officially out till like June 6th or something? And I worked in retail before. This may sound dumb, but sometimes they still want you to set up displays even before the items are received. You can't be mad cause they follow direction. They might of been told to fill in the space with items to look full. Honestly you're being upset for no good reason. Yeah, it sucks that you aren't seeing the items you want in stores. These are promo items so not every store will get it. Unless it's advertised in the ad, then you should be upset. If no store has any, order them online. From what I've seen, these extras are usually offered online too.sirdizzy wrote:
Really Best Buy can't take any culibility or credit for what goes on in their stores because they outsource it to another company rather they just make themself look like babooms by having something clearly labeled wrong and misleading on their floor.
Why put out a display that is clearly wrong and misleading, why when its pointed out to you by a customer does that same display remain on the floor (I took that picture yesterday not today and I informed an employee yesterday not today but it was still there today).

What new laptops are coming to Best Buy soon (June or early July)?

Anyone have confirmations or rumors of what new laptops are coming soon to BestBuy?

"Markus" Please read my comments below
That is the exact news I was hoping for. I had one of the 3 blue label laptops with the Intel Wireless Display (Dell 1569). I Loved everything about it, except it was garbage. I had 3 of them. First one, the Media Center crashed and GeekSquad couldnt fix it, second one came with a squeaky mouse button and they replaced it again, and for the third and the worst one. The Wi-Fi card actually burnt and melted the bottom of my laptop plastic (left an indention of my finger print on the bottom of the laptop. Thank goodness, even though the laptop was 2 months old, the manager gave me a full refund in the form of a gift card.)
So, I am basically looking for the same exact type of laptop, but would actually be reliable. The Dell had the Wi-DI, an I5 processor, lighted keyboard, and a lot of other extras. Should we expect to see something compariable coming in that time frame that you mentioned?
Also, not to question your timeframe. but from looking at Intels website, it stated that the 3 blue label laptops that came with the WI-DI (Intel Wireless Display) would start to be at Best Buy stores by January 17th and with them having a 6 month exclusive contract on that technology. Wouldn't that mean that there would not being any new Intel Wireless Display Technology laptops until atleast June 17th?
Lastly, any new laptops coming in that timeframe or a little later (a couple weeks or so) that would be equipped with Nvidia Optimus graphics card? As I read and saw a youtube video showing that the Nvidia Optimus graphics card actually work with the Intel Wireless Display Technology.

What options we can have for monitoring SharePoint Farm till web part level?

Dear All,
I want to monitoring SharePoint Farms till web part level.
2 Farms - SP 2010 & other SP 2013
Farms are with NBL - F5 & clustered database.
Our client have enterprise licenses.
Accordingly please suggest what tool I can use for monitoring, administrating, reporting, alerting etc either
Microsoft's or any third party.
I came to know about System Center will this monitor till web part level.
Sumeet Singhal

we are using the SCOM for our SharePoint monitoring and till now satisfied, we are not monitoring the webparts as we have tons of sites collections:
but there are certain good companies which having the monitoring tools:
Idera: http://www.idera.com/productssolutions/sharepoint/spdiagnosticmanager/productdetails#
and this tool claims that they can monitor from end user's prospective. http://www.gsx.com/products/gsx-monitor-analyzer-for-sharepoint/
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Best Buy did not honor my preorder for Smash Bros Bundle.

I would like to place a simple complaint. A little more than a month ago, I placed an in-store preorder for the Super Smash Bros. for the Wii U Bundle, which included (1) Super Smash Bros. for the Wii U game, (1) GameCube Adapter for the Wii U, and (1) GameCube Controller.
I asked MULTIPLE times if the bundle will be available on release day, which was 11/21/2014. I asked store clerks AND customer service representatives and EVERYONE I asked said it will be available. I could have ordered from GameStop or Amazon but I decided to order from Best Buy because I trusted this store.
However, on 11/21, I went into the store and asked for my preorder. I paid the FULL $100+tax amount during the preorder. The customer representatives said they didn't have any and a manager came and told me that they will look for the inventory, and I should be able to get one. No problem, I thought, because I saw TWO bundles on the shelves right in front of me for online preorders.
I wait right there for FORTY FIVE (45) minutes. A complete waste of time and I was getting impatient but I was still as nice as I could be. They come back and tell me that they're sold out. WHAT? How can they be sold out if I see TWO bundles right in front of my eyes? I ask them if I can just have one of those two bundles. They said no, they're for online preorders. This is what I don't get. I literally paid the exact same amount. I waited in the store for 45 minutes just to be told that I am not allowed to take one of the bundles on the shelves. Why do online orders have a complete reservation? Why can't I, someone who ordered in-store AND paid the ENTIRE amount, get a reservation like that? I paid the same amount, went through the same process, and I even waited an extra 45 minutes, and they tell me I can't have it. If I ran a store, I would rather give the product to someone who is ALREADY agitated and someone who ALREADY waited 45 minutes. I would be MUCH less upset if there were no bundles at all in the store, and I was able to leave after 1 minute. It is MUCH less upsetting to see that bundles are sold out, rather than staring at TWO BUNDLES RIGHT IN FRONT OF MY EYES and NOT being able to have any.
Well, how do I proceed? They tell me they can refund my entire order, and give me a $10 discount on the game alone for my troubles. I thought, well, that's the same discount as the bundle itself, so it shouldn't be a problem. Right? That's what I thought too. I bought the game and walked out of the store, still annoyed but satisfied that I can just go back, play the game, and buy the adapter and controller later. In fact, why don't I just buy it right now? Best Buy ran out of GameCube Adapters before I even left the store. So I had to go somewhere else for it.
To my dismay, I could not find the adapter anywhere. Not online, not in GameStop, not in Best Buy, nowhere. And not having the adapter has SERIOUSLY crippled my enjoyment for this game because I was COUNTING on having an adapter. I PAID for an adapter. I WANT my adapter. But I don't have one. And they are sold out everywhere. Sources say that adapters will not be available for at least a few months. MONTHS. I have to wait MONTHS for something that I ALREADY PAID FOR and something that I WAS PROMISED TO GET on 11/21/2014, NOT 2015.
SO, I would like to just place this complaint here. If I preorder something, I COMPLETELY expect to get it the day of release. I do not care about a $10 discount. I can give that $10 back if you want. I care about having a gamecube adapter that does not cost $100 online. So, Best Buy, where is my gamecube adapter?

Hello aoiara,
Thank you for reaching out to Best Buy regarding you Super Smash Bros Bundle. As I was looking into your purchase I found that Brian assisted you with your concerns through a Facebook conversation. I am happy to hear we were able to address your concerns.
Please visit our forums again any time with questions or concerns.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

What options do I have if I want to set up a dual screen?

I have a Thinkpad T400 with a ATI Radeon HD3470 card. I am running the latest Arch x86_64 with Fluxbox and the 9.4 Catalyst drivers.
What is the easiest solution to set up a dual screen? Is there a way to do this without editing xorg.conf? Not that editing xorg.conf really is a big problem, but I will be moving around a bit and finding the correct settings for each screen would take some work. And I would like to see how far the dual screen development has come on GNU/Linux.
The way I see it the best way would be to have two screens with separate resolutions. Since LCD screens do not handle resolutions other then the native very well. So just stretching the screen makes the slave screen run the same height as the parent screen. Or am I wrong? It is not a problem running stretched if the screens run at the native resolution.
So, xrandr just gives me stretching. And the need of editing xorg.conf.
What about Twinview(just for nVidia) and Xinerama?
Is there other solutions?
SOLUTIONS:
There is arandr and lxrandr, both frontends to xrandr. Requires minimal xorg.conf editing. Only add a virtual line in the screen section. The virtual size does not have to be accurate, it only have to be bigger then the screens together. In my case, I have a 1440x900 primary screen and at most a 1280x1024 secondary screen. So my virtual size would be minimum 2720x1024. This is with the screens side by side. If the screens is one above the other it would be 1440x1924.
The exact size of the monitor is handled by xrandr(arandr or lxrandr). So, there will be no dead zone in the width(side by side solution), if the real height is different on the screen there will be a dead zone in height.
Using arandr or lxrandr means that you manually have to set this up each time the computer is restarted. To automate this, you can use xrandr. First do a
# xrandr
Screen 0: minimum 320 x 200, current 2464 x 900, maximum 2720 x 1024
LCD connected 1440x900+0+0 (normal left inverted right x axis y axis) 304mm x 190mm
1440x900 50.0*+ 60.2
1152x864 60.0 50.0
1280x768 59.9 50.0
1280x720 60.0 50.0
1024x768 60.0 50.0
800x600 60.3 50.0
720x480 60.0 50.0
640x480 60.0 50.0
640x400 59.9 50.0
512x384 60.0 50.0
400x300 60.7 50.0
320x240 60.0 49.9
320x200 60.1 50.0
DFP1 disconnected (normal left inverted right x axis y axis)
CRT1 connected 1024x768+1440+0 (normal left inverted right x axis y axis) 304mm x 228mm
1024x768 60.0*+ 75.0 70.1 60.0*
800x600 72.2 75.0 70.0 60.3 56.2
720x480 60.0
640x480 75.0 72.8 75.0 60.0
640x400 75.1 59.9
512x384 60.0 74.9
400x300 75.0 60.7
320x240 75.6 60.0
320x200 75.5 60.1
to find out where the screens are connected. Mine are LCD and CRT1. Then test with
# xrandr --output CRT1 --right-of LCD
to see if you get a stretched desktop. If this works, just add the last line to your .xinitrc
This solution gives you stretching.
My complete xorg.conf
# Copyright 2004 The X.Org Foundation
Section "ServerLayout"
Identifier "Laptop"
Screen 0 "Default" 0 0
EndSection
Section "ServerFlags"
Option "AutoAddDevices" "True"
EndSection
Section "Monitor"
Identifier "LCD"
Option "DPMS" "true"
EndSection
Section "Device"
Identifier "radeon_hd"
Driver "fglrx"
BusID "PCI:1:0:0"
EndSection
Section "Screen"
Identifier "Default"
Device "radeon_hd"
DefaultDepth 24
SubSection "Display"
Viewport 0 0
Depth 24
Modes "1440x900" "1024x768"
Virtual 2720 1024
EndSubSection
EndSection
Section "DRI"
Mode 0666
EndSection
Last edited by orjanp (2009-05-01 09:33:55)

I have an ATI Mobility x1600 on my laptop,and I use a separate CRT monitor as second output (well primary until I fix my backlight)
Section "ServerLayout"
Identifier "X.org Configured"
Screen 0 "Screen0" 0 0
Screen 1 "Screen1" RightOf "Screen0"
InputDevice "Keyboard0" "CoreKeyboard"
InputDevice "USB Mouse" "CorePointer"
EndSection
Section "ServerFlags"
Option "AllowMouseOpenFail" "true"
Option "AutoAddDevices" "False"
Option "DontZap" "False"
EndSection
Section "Files"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc:unscaled"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/75dpi"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/100dpi"
FontPath "/usr/share/fonts/PEX"
FontPath "/usr/share/fonts/cyrillic"
FontPath "/usr/share/fonts/local"
FontPath "/usr/share/fonts/Type1"
FontPath "/usr/share/fonts/ttf/western"
FontPath "/usr/share/fonts/ttf/decoratives"
FontPath "/usr/share/fonts/truetype"
FontPath "/usr/share/fonts/truetype/openoffice"
FontPath "/usr/share/fonts/truetype/ttf-bitstream-vera"
FontPath "/usr/share/fonts/latex-ttf-fonts"
FontPath "/usr/share/fonts/defoma/CID"
FontPath "/usr/share/fonts/defoma/TrueType"
EndSection
Section "Module"
Load "ddc"
Load "drm"
Load "dbe"
Load "dri"
Load "extmod"
Load "glx"
Load "bitmap"
Load "freetype"
EndSection
Section "InputDevice"
Identifier "Keyboard0"
Driver "keyboard"
Option "CoreKeyboard"
Option "XkbRules" "xorg"
Option "XkbModel" "pc105"
Option "XkbLayout" "us"
Option "XkbVariant" ""
EndSection
Section "InputDevice"
Identifier "USB Mouse"
Driver "mouse"
Option "Device" "/dev/input/mice"
Option "SendCoreEvents" "true"
Option "Protocol" "IMPS/2"
Option "ZAxisMapping" "4 5"
Option "Buttons" "5"
EndSection
Section "Monitor"
Identifier "Monitor0"
VendorName "Monitor Vendor"
ModelName "Monitor Model"
Option "DPMS" "No"
EndSection
Section "Monitor"
Identifier "Monitor1"
VendorName "Monitor Vendor"
ModelName "Monitor Model"
Option "DPMS" "No"
ModeLine "1024x768" 44.9 1024 1032 1208 1264 768 768 776 817 +hsync +vsync Interlace
ModeLine "1024x768" 65.0 1024 1048 1184 1344 768 771 777 806 -hsync -vsync
ModeLine "1024x768" 75.0 1024 1048 1184 1328 768 771 777 806 -hsync -vsync
ModeLine "1024x768" 78.8 1024 1040 1136 1312 768 769 772 800 +hsync +vsync
ModeLine "1024x768" 94.5 1024 1072 1168 1376 768 769 772 808 +hsync +vsync
ModeLine "1280x1024" 108.0 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync
ModeLine "1280x1024" 135.0 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync
ModeLine "1280x1024" 157.5 1280 1344 1504 1728 1024 1025 1028 1072 +hsync +vsync
ModeLine "1024x768" 113.31 1024 1096 1208 1392 768 769 772 814 -HSync +Vsync
ModeLine "1280x1024" 190.96 1280 1376 1520 1760 1024 1025 1028 1085 -HSync +Vsync
EndSection
Section "Device"
Identifier "Card0"
Driver "ati"
VendorName "ATI Technologies Inc"
BoardName "M56P [Radeon Mobility X1600]"
BusID "PCI:1:0:0"
Option "AGPMode" "4"
Option "ColorTiling" "on"
Option "AccelMethod" "EXA"
Option "AGPFastWrite" "yes"
Option "DRI" "on"
Screen 0
Option "DDCMode" "True"
Option "MonitorLayout" "LVDS,CRT"
EndSection
Section "Device"
Identifier "Card1"
Driver "ati"
VendorName "ATI Technologies Inc"
BoardName "M56P [Radeon Mobility X1600]"
BusID "PCI:1:0:0"
Option "AGPMode" "4"
Option "ColorTiling" "on"
Option "AccelMethod" "EXA"
Option "AGPFastWrite" "yes"
Option "DRI" "on"
Screen 1
Option "DDCMode" "True"
Option "MonitorLayout" "LVDS,CRT"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Card0"
Monitor "Monitor0"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1280x800" "1024x768"
EndSubSection
EndSection
Section "Screen"
Identifier "Screen1"
Device "Card1"
Monitor "Monitor1"
DefaultDepth 24
SubSection "Display"
Depth 24
Modes "1024x768"
EndSubSection
EndSection
Section "DRI"
Mode 0666
EndSection
Section "Extensions"
Option "Composite" "false"
EndSection
This works, and I get separate resolutions on the monitors. I tried using radeonhd but then the resolution on teh second monitor goes to some crappy values(which I figure are calculated proportionally to the 1280x800 one).

Help my MacBook Pro memory is full. What options do I have?

My 250gb hard drive is full on my MacBook Pro and I don't understand what is taking up all of my memory. I have gone threw and moved everything I want to keep to an external hard drive so here is my question. Can I factory restore my MacBook and just click and drag all my files over on the new system from the hard drive? Or what would your best suggestions be for me? My computer just started Running really sluggish as of late. My MacBook was bought January 2010 and I'm running Lion operating system other than that I don't know a lot about my system.
Thanks for the help.

You could buy and install a larger capacity hard drive. Also buy an enlcosure for your 'old' drive and use Carbon Copy Cloner to clone your old drive to your new. See https://discussions.apple.com/docs/DOC-4122.
250GB should really be 'enough' room, but if you're running into problems with that capacity, it's just time to set up to a larger drive. I would recommend visiting OWC for both your drive and an enclosure.
Good luck,
Clinton

What options do I have if Best Buy doesn't honor what they sold you . . .

Similar Messages

Maybe you are looking for