What's going on with my recent iTunes purchase?

I bought the Dark Knight Trilogy on iTunes last night and the films showed up in my library and I was able to stream them without issue. However, today they're not in my library on my Mac or my iPhone, nor do they show up under the "purchased" section in the store. The transaction does show up under my account's purchase history and on my bank's website. What's going on?
A couple things I tried:
Checked to make sure my iTunes was up to date
Quit and restarted iTunes
Shut my Mac down completely

Hello Benniator,
If you have already checked your purchase history and it is not there, then I would follow the steps in the article below to report the issue to the iTunes Store to get it sorted out. 
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
http://support.apple.com/en-gb/HT1933
Regards,
-Norm G.  

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