What to do after I receive the box apple shipped me to send my iPhone back to them to be repaired?

I got my box they sent me and have my phone in it but what do I do now? Put it back in my mailbox?

They didn't tell me what to do

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  • HT4910 My iCal has frozen after I tried to paste info from an email into a reminder.  I get a "server reports an error" message with what I tried to paste in the box.  Calendar is frozen and will only close by forcing it.  Any help?

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    Did another window open with the pasted information?  If so, try hitting "enter/return" key and "delete" key at the same time.  That should get rid of the current action on the ical, the extra window should go bye-bye, and all should be fine with the world.

  • Anyone else finding out their old phones don't appraise after delay receiving the iphone6?

    So despite ordering 2  new I6's on September 17th...and getting an appraisal of $200.00 apiece for my old 5c and 4s...the delivery was delay 2x's. First to 10/7 and the second time to 10/16. When I received the box and it asked me to go to the site and simply print a return it didn't work so I tried taking the 2 older phones to a verizon store but was told that wasn't possible. The agent submitted a return request for us and we waited for Verizon to get back. They did not...so yesterday 10/29....I called to see how to expedite things.
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    Where was I advised of this and why hadn't this been publicized? The claim is: yes it was noted on our site. However, after feeling reluctant to order online I happened to make the personal call so there was more clarity - BIG MISTAKE!!
    SO! for those of you on the delay wagon--- don't expect your phone to appraise! It is beyond their date!
    I have now ordered return labels for the new phones and plan to cancel everything. I have had Verizon since 2000.....had at one time 5 business lines and this is the final straw.

    Let me ask you - since I was NOT advised by your CSR on the phone (who one would assume is still Verizon) then how would I know? Interesting you say it must have been done at one of your stores or online - IF that was the case then why did your agent take my order, advise me of the terms of the exchange etc.? Additionally, maybe you didn't read my letter but....why would I get a submission ID before I had received the phones I ordered!! They didn't arrive until AFTER that date! Really!
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    Additionally, it should also be said that had I followed the instructions in the box I would have been in more trouble. Your agent at the Verizon store told us plain and simple - DO NOT use those instructions! They aren't correct!
    Ahhhh.....another example of incompetence in my mind.
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    11.Once the updates are done, make sure you are booted into Windows and call Microsoft support and explain the issue (doing a clean installation with an upgrade disk.) The issue is very common and not specific to Mac users so they will pass you to Tech support and help you activate your copy of Windows.
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  • What information do I need to send in my IPod touch to be replaced and how do i get the box to ship it in

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    The instructions on how to obtain warranty work is covered here:
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  • I'm sending my iphone in for a repair, the box apple sent me has a rec due date of 4/15/2014 today is 4/14/2014 is it to late to send it in, if so what do i do

    I'm sending my iphone in for a repair, the box apple sent me has a rec due date of 4/15/2014 today is 4/14/2014 is it to late to send it in, if so what do i do

    If fed ex picks it up tomorrow will it still be fine?

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  • After upgrading to the new iOS7, I can't send out sms, I can receive sms, can make and receive call. I have already contacted my network provider, we changed sim card, I have tried to put my sim on other phone, and it's perfectly working. Help me pls

    After upgrading to the new iOS7, I can't send out sms, I can receive sms, can make and receive call. I have already contacted my network provider, we changed sim card, I have tried to put my sim on other phone, and it's perfectly working. Help me pls.

    To be honest not being able to send or recieve messages and data is a carrier issue, not a phone issue since u said that your calls are working, if i were you my first course of action would be to get a new sim card from virgin mobile, or to restore the device as new one more time, if you restore the device as new AND get a new sim card from your carrier and those features still dont work, i would take the device to an apple store

  • Hi, I followed the instructions to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple. How to track the application progress? Can someone help?

    Hi, I followed the instructions from Apple MFI website, to apply for the Made For iPhone Program. After submission of the necessary documents and information, I have not heard back from Apple for couple weeks. How to track the application progress? Can someone help? < Edited by Host >
    Thank you.
    Best Regards,
    Gerald

    Hi Gerald
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    P.S Please do not post your e-mail address here.
    Taylor

  • I have an iPhone 4 and it's been receiving email kind of late, meaning if I make a purchase, at let's say Macy's on my phone, I won't receive the confirmation email immediately; my question is my iPhone maybe hacked? I read that that's one symptom...

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    Alejandro,
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  • HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

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  • After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

    After I installed the recent Apple security patch, I can no longer save PDFs when using Safari. And Firefox no longer can open website PDFs. Any suggestions?

    Dansyacht wrote:
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    Message was edited by: tvdowntown

  • If I am connected to Wifi and send an iMessage to a party that is not connected to the Internet then he doesn't receive the message. How do I force my iPhone to send an SMS instead?

    If I am connected to Wifi and send an iMessage to a party that is not connected to the Internet then he doesn't receive the message. How do I force my iPhone to send an SMS instead?

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  • Hi .... I have created an account and do not receive the new apple email-lul confirmation

    Hi .... I have created an account and do not receive the new apple email-lul confirmation

    Hi Anghel,
    If you are having issues creating an Apple ID, you may find the following article helpful:
    OS X Mavericks: Create and use Apple IDs
    http://support.apple.com/kb/PH14326
    Regards,
    - Brenden

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