When a task expires is not triggered in SharePoint designer workflow

Hi all,
I am using sharepoint designer workflow for document approval and the tasks are assigned in serial.. but the when a task expires event is not triggered.. I have set due date for the task process but still it is not triggered.. Can anyone tell me how
to resolve this issue..
I am using this option to escalate the task to the next approver if it is not completed within the specific duration.. Can anyone tell me if there is any alternative way to do this..

Hi ,
I understand that when a task expires ,the workflow doesn’t create the tasks for next approval .This is how serial tasks works .You
need to complete the first task first before the next task is generated .So you can add actions by change the behavior of a single task .
Open the workflow in SharePoint Designer .Click Approval(1) to modify the approval process .
Choose ‘Change the behavior of a single task ’ on next page .Find the ‘When a task expires ’ section .
Add actions like ‘Rescind task’ (this action completes the task without an outcome) ,’Reassign Task’(reassign current task to another people ), ‘escalate task ’(escalate current task to manager) .
In this way ,the current task is whether completed or reassigned for completion ,then the next task will be created after current task is completed .
For more information about this task action ,please refer to this site:
Workflow actions in SharePoint Designer 2010: A quick reference guide :
http://office.microsoft.com/en-us/sharepoint-designer-help/workflow-actions-in-sharepoint-designer-2010-a-quick-reference-guide-HA010376961.aspx
Thanks
Entan Ming
TechNet Community Support

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