When Firefox launches a window opens that says a plugin for Kaspersky is not compatible with firefox. I have to close that window fefore firefox will lsunch.
I have gone into options, General, Extensions. This Kaspersky add-on is not present. Kaspersky used to be my anti virus software. I called my self deleting that software. I don't know where firefox is getting it.
Firefox is my default browser. I cannot launch links without closing the error window that comes up.
I am considering deleting firefox and reinstalling. Just haven't done that yet.
Any advice would be appreciated
Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Similar Messages
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Trying to open itunes but a window opens and says , this version of itunes has not been correctly localised for this language. Please run the English version. Please help.
Hey mcooper156,
I would try the troubleshooting steps in this first article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
If that doesn't resolve the issue, then I would try and remove iTunes (and its related software) then reinstall:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
Delgadoh -
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
My computer says that this version of photoshop elements is not compatible with windows 7
my computer says that this version of photoshop elements is not compatible with windows 7. What do I do?
Care to give us some details of exactly what it is that you're trying to do? Telling us the version of PSE would also help.
Ken -
Want to be able to open tabs in multiple rows, rather than in a single row. I used tab mix plus before, but it says it is not compatible with New tab Homepage. The older version of Firefox allowed this very easily.
Your plugins list shows outdated plugin(s) with known security and stability risks.
*Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE) -
my payroll department uses eSAP payroll program. It is NOT compatible with your new version...6.0. I need your older version 1.5 so i can access my payroll records. I am currently being forced to use Internet Explorer and I absolutely HATE that software.
please help !!! How do I get the older version? Version 1.5 - thank you.I would hope the problem is that Firefox 5 is not compatible with some of McAfee's additional add-ons. It will be rather worrying if it has a problem with the McAfee security programs themselves. Please state exactly which software and version you are having problems with.
There are known issues with McAfee's Site Advisor [/questions/839953#answer-205178] but it is hoped McAfee will solve that in a few weeks. -
I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit
Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.
ThanksIf you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
I've been having a problem with needing to reset my older Airport Express once or twice a week, and I thought that I'd check my settlings and possibly get any updates available. I'm told when I try to use my current version of Airport Express Utility (6.2) that I need to unstall the older Airport Expess Utility 5.6. But when I tried to install Utility 5.6, I was told that it was not compatible with my operating system. Is it possible that under 10.8.2, I no longer have an usable Airport Utility program available?
Welcome to the Apple Support Communities
Although OS X Mountain Lion comes with AirPort Utility 6, AirPort Utility 5.6 is perfectly compatible. Follow these steps:
1. Download AirPort Utility 5.6 > http://support.apple.com/kb/DL1482 if you have downloaded it yet, ignore this step.
2. Open Terminal and type:
cd ~/Downloads && pkgutil --expand ./AirPortUtility56.pkg ~/Downloads/AirPortUtility56 && gunzip -c<./AirPortUtility56/AirPortUtility56Lion.pkg/Payload | sudo tar -C / -xvf - "./Applications/Utilities/AirPort Utility 5.6.app"
3. Open Finder, go to Utilities folder and open “AirPort Utility 5.6” to set up the AirPort Express -
I am using a lap top, just reinstalled everything, and now have Firefox 9.1 and am being told it is not compatible with my antivirus, Trend Micro Titanium. I am running Windows 7.
See:
* http://community.trendmicro.com/t5/Home-and-Home-Office-Forum/Read-Me-Before-Posting-Titanium-Hotfixes/m-p/55632 -
I wonder if somebody can help me. I am not able to use my internet bank anymore, since Java launched their latest update (7.51) a few days ago. Appearently this one is not compatible with my hardware. I am using Mac OSX version 10.6.8, and Java version 17.0, which seems to be the newest one for my op sys. Anybody know how I can solve this? In advance thank you!
Apple support article to enable Java 6.
Java 6 Enable -
I should have added, this popup relates to XULRunner. I suppose this is a support file that needs to run for firefox to open and run properly.
That can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I have a brand new iphone. All of a sudden it will not charge. When i plug the charger to the phone it says that charger its not compadible with my phone and sometimes it will charge up to 4% and then it wont charge any more. Why is this?
If your phone is still under warranty, get it checked by Apple or visit an Authorized Apple Service Provider to find out what the problem might be.
Could be the USB adapter, USB cable or the docking port of the phone.
iPhone - Contact Support - Apple Support
Apple - Support - Service Answer Center -
I just noticed that my code(in my blog site), which is a ordinary code that allows image to turn into its grayscale form and hover its original color, is not functioning with Mozilla Firefox browser. But with other browsers, it's working. I hope you can help me with this little issue. Thank you!
Does it use a CSS rule similar to:
filter: grayscale(100%)
This property is not yet implemented in Firefox. It is scheduled to be implemented in Firefox 34, according to https://developer.mozilla.org/en-US/docs/Web/CSS/filter -
Driver not compatible with a policy on your computer that blocks NT 4.0 drivers
I've recently upgraded from WinXP SP3 to Vista Business and upgraded to SP2. At first my CP1215 seemed OK. But after shutting down and restarting, I had to re-install the printer. Since then, I've been getting the captioned error. I've downloaded and re-downloaded the most recent PNP software/driver package. I keep getting the same error. This is NOT a shared printer but one connected directly via USB.
All searches and solutions seem to relate to shared network printers with older drivers and mine is not the case.Hi jwhorton,
I have provided some steps to go through to see if this will resolve the issue.
Sorry for having to repeat a lot of the steps.
Disconnect the USB cable.
Uninstall the printer software again from the CD.
I would like you to create a new administrator user account, just in case there is some hidden corruption based off of your current user account. Please follow these specific steps, since I am providing instructions on unlocking a specific user account:
Run Command Prompt as Administrator. To do that, go to the start menu, type “CMD” in the search bar. Now, you should see a shortcut for CMD above. Right click on it, and click “run as administrator”. If it asks you for administrative permission, please allow permission. In your Command Prompt window (as administrator), type the following and hit Enter: net user administrator /active:yes
You should see a message saying "the command completed successfully". After troubleshooting is done, you can disable this account by typing the following command into Command Prompt (as administrator): net user administrator /active:no. Restart the computer, and utilize the new account that is available, which should be named "Administrator". In this user account, proceed with the following:
(Note, ensure these changes are completed in the Administrator account that was just created.)
After this account is created, I would like you to perform a clean boot on the computer. This will prevent most third-party programs from interfering with the software installation, since some third-party programs can provoke this issue. Here is some information on how to perform a clean boot: http://support.microsoft.com/kb/929135
The next step is performing a System File Check. Go to start, select run type in cmd, run Command Prompt as administrator again. Type in this command and hit Enter afterward: sfc /scannow.
SFC stands for System File Checker, and it scans and attempts to restore corrupted Windows files. Running this might find a corrupted file or service and repair it. After it completes it will basically say either no corrupted files were found, corrupted files were found and repaired, or corrupted files were found but were unable to be repaired. Restart after this completes and record your results.
After the check is complete, I want to ensure that all Windows updates have been installed. Here is some information on how to install all of your Windows updates: http://windows.microsoft.com/en-ca/windows-vista/install-windows-updates
Before you install the printer again, I would like you to re-register the Windows Installer service.
Go to start, select run type in msiexec /unregister then click OK, then type in msiexec /regserver then click OK.
(make sure you are typing it in exactly there is a space in between)
Do a msconfig to turn off any startup programs.
Temporarily turn off the Antivirus softare.
Click on start, select run, enter, then type in msconfig, click OK.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Download and install the Full Feature Drivers.
HP Color LaserJet Full Feature Software and Drivers.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab. Turn the Antivirus software back on again.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Urgent !!! I must download SSPS for doctoral program, not compatible with Firefox.
I use Firefox for all my classwork for my doctoral program. However I have assignments in Statistics that require IBM SSPS, which I am told is incompatible with Firefox. I am trying to use Internet Explorer for that download, but Firefox will not let me do so. This is an urgent matter with doctoral papers due Monday, 1/13/14.
Hello,
Can you please be a bit more specific about the issue you are facing. As I understand you are trying to use [http://www-01.ibm.com/software/analytics/spss/ IBM SSPS] on Firefox and the application is not displaying properly. Is that the issue you are facing?
And from what you mentioned the application is showing up fine on Internet Explorer. Is that the case?
Thank you
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