When I am waiting for a txt message and i go to click my home screen then i will receieve my message its like my screen is not alerting me??? HELP

when i am waiting for a message i am waiting for ever then i check to see if i have gotten it and i click the home button and then i recieve it  i dont have the moon on and i have even wiped my phone clean thinking its something wrong with my back up and it still continues to do it. also i have taken the phone back thinking it was smething with the phone and got a new one still did it  i made a new apple id and everything . please HELP

I could be corrupted backup.
You can check the notification settings for message.
Settings>Notification Center>Messages>Alert Style
It should be on Banners or Alerts.
Settings>Messages> Turn on Imessage and send as SMS and below that "Blocked" to check if you have any numbers block might be blocking the message.
You can also do a hard reset by holding power and home till it restarts and release after seeing the apple logo.
Still doesn't work? Settings>General>Reset>Reset all settings

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