When I bought an in-app purchase of $9.99 plus tax, it charged me, but the extra credits weren't there. How do i get it there or get a refund?

When I bought an in-app purchase of $9.99(3,000,000 credits) in Galaxy On Fire 2, i was charged, but the content wasn't delivered. I tried getting it back, but with no luck as it's a "replenishable in-app purchase". Can anyone help me on getting my credits or getting my money back, cuz i really want my $9.99 plus tax back.

That happened to me when i had tower town... I spent $5.99 and the "bucks" did not pop up.
What you have to do is exit the app. Then start up the app again.
If the in app purchase still has not popped up, I would restart the ipod.
If the in-app purchase still has not appeared in the app, I would contact whATever company made the app and ask for your money back...

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I bought two in -app purchases for 9.99$ each. they never showed up on the game, i emailed GREE, inc and they said to get a refund how do i go about this? i have the emails for proof.

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Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I would like to purchase Contribute. We currently do not have any of the creative suites or Contribute. How much does it cost to just get the single user for Adobe Contribute CS5? And how do I purchase that?

I would like to purchase Contribute. We currently do not have any of the creative suites or Contribute. How much does it cost to just get the single user for Adobe Contribute CS5? And how do I purchase that?

I think it's just a little over $200 if you don't have an older version to upgrade. Around $100 if you do.
You can get it at www.adobe.com/products/contribute.html.
Click the "buy" button (top right of the page) then select "full" next to where it says "I want to buy". Add it to your cart (at that point you should get the exact price).

Several days ago I bought an in app game and paid a fee to unlock all levels but it hasn't downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this.

Several days ago I bought an in app game and paid a fee to unlock all levels but it still has not downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this? I'm not showing that it is pending either.

Hi, Alycialiok,
I'm having the same problem. Did u ever get an answer or Resolution?

Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.

We get error messages when trying to download in-app purchases on the iPad using an iTunes card.This worked on other ipads. Just not this particular one.

We get an error message when trying to download in-app purchases on the iPad using an iTunes card. This worked on other ipads. Just not this particular one.
We have tried deleting and re-installing the apps and attempting the in-app purchase again. Still get error messages. Any suggestions?

hello Mac.INXS, please [[Clear the cache - Delete temporary Internet files to fix common website issues|clear the cache]] & [[Delete cookies to remove the information websites have stored on your computer|cookies from mozilla.org]] and then try logging into AMO again.

Why won't my iPhone 6 connect to iTunes store when trying to make in App purchases?

Why won't my iPhone 6 connect to the iTunes store when trying to make in App purchases? Wifi and internet are working properly and all login/billing info is correct. Any thoughts?

Go to settings/itunes & app store tap on the apple ID then view Apple ID then tap on payment information and check that all is correct

How can i solve the contact itunes support issue when trying to make in app purchases

how can i solve the "please contact itunes support" issue when trying to make in app purchases? my account has available credit from a gift card

Click here and request assistance.
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I bought mountain lion en app stores and start download, but stops and mentioned is incomplete. and when start installation mentioned error because download is incomplete and send me to download again but the button is in "downloaded" what can i do?

I bought mountain lion en app stores and start download, but stops and mentioned is incomplete. and when start installation mentioned error because download is incomplete and send me to download again but the button is in "downloaded" what can i do?

Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you.

HT4009 Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

Apple charged me £20.99 for in-app purchase for an app I just bought an hour ago while I did not bought any in-app purchase. How could I make claim and refund this money?

If you didn't make an in-app purchase within the app then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You may also want to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off'

TS1702 When I go to in app purchase it keeps telling me I have to contact iTunes support to finalise the purchase.why?

Everything has been working fine however all of a sudden when I go to in app purchase it tells me that I have to contact iTunes support to finalise the purchase! Can anyone tell me why and how to fix this?

It could be due to a number of reasons e.g. a problem with a previous purchase, are you currently in the same country as where your iTunes account is based, a problem with your account ... You can contact iTunes support via this page and ask them why it's appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
If you had a problem with the download you can contact iTunes
http://www.apple.com/support/itunes/

HT4009 When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT201304 I bought £15 app store token, redeemed it, but when I bought a new app it still charged my visa count

I bought £15 app store token, redeemed it, but when I bought a new app it still charged my visa count and not the £15 I redeemed.

Solved the problem,, found the answer in another post.

HT4009 I HAVE BOUGHT AN IN-APP PURCHASE, I WAS BILLED, BUT NOTHING CHANGED IN THE GAME! WHAT DO I DO NOW??

I HAVE BOUGHT AN IN-APP PURCHASE, I WAS BILLED, BUT NOTHING CHANGED IN THE GAME! WHAT DO I DO NOW??
The game is WSOP by PLAYTIKA LTD. I tried to contact them But there is no means of contact! NOT EVEN THROUGH THE DEVELOPER PAGE ON ITUNES!

There is no need to shout.
If you haven't received the IAP then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I bought an in-app purchase of $9.99 plus tax, it charged me, but the extra credits weren't there. How do i get it there or get a refund?

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