I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

Movies cannot be reloaded (like you can with Tv shows, music, apps) and as such are not stored in your purchase history.
If you had a problem with the download you can contact iTunes
http://www.apple.com/support/itunes/

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Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

I purchased an app and it doesn't want to to load or it freezes. Can I get a refund?

I purchased an app and it doesn't want to to load or it freezes. Can I get a refund? If so how?

Sometimes.
Go into your iTunes account on your computer. Go to the section showing items you have purchased. There you will find buttons to report a problem. I have requested a refund using that method and received it. However, I understand that Apple does this on a case by case basis, and a refund is not guaranteed.

I bought the wrong book in ibooks. How can i get a refund?

I bought the wrong book in ibooks. How can i get a refund?

A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

I can record and hear me recording through the computer's built in mic, but can't get the external mic and headphones to work., The preferences are set for the external mic and headphones...

I can record and hear me recording through the computer's built in mic, but can't get the external mic and headphones to work., The preferences are set for the external mic and headphones...

What operating system are you using? Is it on a Mac or a PC? Which preferences are set for external mic/headphones, Audition's or the computers?

I've tried clicking on "unplayed" episodes of podcasts and iTunes never shows me the newest or the ones I've recently downloaded. How to fix this?

I've tried clicking on "unplayed" episodes of podcasts and iTunes never shows me the newest or the ones I've recently downloaded. How to fix this?

Hello yung ron,
It may be that your iPhone's set to sync automatically, which can potentially remove any music that's been added to the device. It may help to set the device to 'manual mode,' so that you have complete and total control over what content is on the device.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
Allen

I purchased PDF Converter, it isn't what I needed for my files. Can I get a refund?

After I purchased a PDF Converter, it isn't what I needed for my files. Can I get a refund or a credit on my account?

Apple considers all sales as final. Apple expects folks to do theoir homework before purchasing. You will receive a receipt in your email for the purchase 24 to 48 hours later and you can use the Report a problem link to initiate a conversation with iTunes Support about a refund. Apple sometimes gives a one-time refund. The question for you is do you want to use this one-time refund on this app or save it for a more costly app in the future?

I am SO mad - made my first app purchase and they never gave me the option for using a gift card. i'm sure they charged my cr card. can I get that straightened out??

So mad - made my 1st app purchase that cost $$ and was not given the option of using my gift card. can I change this or is it a 'done deal' and my cr card will be charged??

You made assumptions about how something fuctions and when you were wrong you come here to rant. Be mad with yourself.
Did you read the back of the card? What does it say?
http://support.apple.com/kb/ht1574

I have updated firefox SEVERAL times over the last few months and it never works. The download and setup goes fine, but I still get messages wherever I go that the version I have in not compatible and I have to upgrade. What gives???

Updated firefox SEVERAL times in the last few months and even though everything goes ok with the installation, it never upgrades! I get notices on my college website as well as other that I have an incompatible version and have to upgrade, BUT OT NEVER WORKS!!!

In the "More system details..." for your post, it shows an ancient version:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.17) Gecko/2009122116 '''Firefox/3.0.17''' (.NET CLR 3.5.30729) FBSMTWB
It could have something to do with that acronym at the end, which I think is associated with one of your add-ons.
To see your true current version, you can check Help > About Firefox.
If your true current version is 6.0.2 (today's version), then you may need to clear a setting using the about:config preference editor. Here's how:
(1) Type or paste '''about:config''' into the location bar and press Enter. Click the button promising to be careful if it appears.
(2) Type '''agent''' into the filter box and wait for the list to be filtered.
(3) Right-click '''general.useragent.override''' and choose Reset to return that preference to its default value.
Any luck?

HT1849 I bought an album from a store and downloaded it onto my phone I deleted it and then wanted to put it on again so I bought it off the itunes store and it charged me how can I get a refund

I bought a Chase and status cd from a hmv store , so I downloaded it onto my phone and decided to delete all of my music because it was slowing down my phone but later on I decided that I wanted it on again but I didn't know that iTunes would charge me again ,so does anyone know how I can get my money back without having to ring them up...

Hi there,
You can report an issue with your iTunes purchase using the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

I bought some items from my game and it never gave me the gems and it charged me $12.00 and I never got what I bought when it was only $2.99

It took my money from my $15.00 gift card and now I have like no money left on my gift card

Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.

I downloaded a movie onto my iPod and lost about 500 of the songs in my library. How can I get them back?

How can I retrieve the lost songs on my ipod . . . and p.s. the movie didn't even work on the ipod!

Hook up your iPod, there should be a selection somewhere that allows you to sync the iTunes purchased content ONLY back into your iTunes from the iPod.
Non-iTunes purchased content needs a third party utility, look at iLounge or elsewhere for it.
As always maintan a backup of your content on external medium, cd/dvd/external drive as Apple will not redownload content.
You bought it, your responsible for it's preservation.

My daughter put my sim card in and loged into my itunes acount but now she has put her own sim in and deleted my contacts that showed up on her phone and it has deleted all the contacts of my phone too, how can i get them back and stop it happening again.

My daughter but in my sim card and loged into my iunes account to get apps untill she got her own sim but my contacts appeared on her phone so when she got her own sim she deleted the contacts of her phone it deleted them of mine too. how do i get them back?

The SIM has nothing to do with that. She used your Apple ID to buy apps/music, thus your contacts that were synched with iCloud got replicated on her phone. Any changes she made got reeplicated on her phone. There is no way to recover the deleted contacts unless you backed up your phone.
Your daughter needs to get her own Apple ID.

Installation of Firefox 3.6.17 does not take effect, I keep being asked to install it (again), At least 5 times so far, and it never shows in the (Mac) Firefox menu "about Mozilla Firefox

I'm running on an iMac, OS 10.5.8, I've lost count on how many times I've been told there's an update for Firefox 3.6.16, I install it. the next time I restart, FF starts up, and I look at the about FF menu, and it shows I'm running 3.6.16. I've never encountered anything like this. What is going on? How do I tell.
Thanks,
Judy

I'm running on an iMac, OS 10.5.8, I've lost count on how many times I've been told there's an update for Firefox 3.6.16, I install it. the next time I restart, FF starts up, and I look at the about FF menu, and it shows I'm running 3.6.16. I've never encountered anything like this. What is going on? How do I tell.
Thanks,
Judy

I bought a in app purchase and it never showed in the app and it charged my card can I get a refund

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