When I click the new tab button it won't open a new tab.

When I either click the new tab button or right click on it and click New Tab, it won't open a new tab. It lights up as though its going to open a new one, to sign that its been clicked, but it won't open a new tab.

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)
See:
* [[Troubleshooting extensions and themes]]

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TS3212 Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!

Trying to download iTunes 10.7 in Windows 7 64-bit. When I click the download now button, it immediately goes to the "Thank you for downloading" screen, but the file has not downloaded. Popups unblocked. Any thoughts? Thanks!

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Why can't I change the content for some songs when I click the Get Info button?

Why can't I change the content for some songs when I click the Get Info button? The information on the song, artist, genre is grayed out and will not allow me to alter the information.

Hi htechadmin,
Revcevied your PM and noted all details, Many Thanks.
Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
Regards,
LP

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

unfortunately the do_not_trust certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
 reference: https://support.mozilla.org/en-US/questions/982532#answer-520145
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

Im trying to purchase an iphone 6 but when I click the check out button it says that my cart is empty basically my iPhone 6 disappears off my cart

Im trying to purchase an iphone 6 but when I click the check out button it says that my cart is empty basically my iPhone 6 disappears off my cart

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

When i click on a link on a website it opens a new non working white page on (MAC) when i know the link works

when i click on a link on a website it opens a new non working white page on (MAC) when i know the link works

It sounds like your computer may be infected with some sort of a virus / Malware.
I suggest the following resources:
[[Is my Firefox problem a result of malware |Is my Firefox problem a Result of Malware]] is a Mozilla Support article with some good tips on avoiding and fighting malware.
To double check your system is clean, do the following (Not official Mozilla advice, just good practice from personal experience)
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]
Download and Run TDSSKiller [http://support.kaspersky.com/faq/?qid=208283363 http://support.kaspersky.com/faq/?qid=208283363]
Download and Install Microsoft Security Essentials [http://windows.microsoft.com/en-US/windows/products/security-essentials http://windows.microsoft.com/en-US/windows/products/security-essentials] (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)
Double check for all Windows Updates.
Also, I noticed you have the coupon printer installed. I would go to Start, Control Panel, then programs and features and uninstall the coupon Printer from inside there. It can cause some problems with Firefox.
If you are still having problems with Malware after that, I would recommend either [http://www.bleepingcomputer.com/virus-removal/ http://www.bleepingcomputer.com/virus-removal/], or having your computer cleaned by a professional.

When I click the Editor, it loads but does not open the Editor page. Options?

When I click the Editor, it loads but does not open the Editor page. Options?

Try making separate desktop icons for the Editor and Organizer. You can then launch directly. The standard desktop icon is for the welcome screen which often runs in the background or doesn’t shut down properly.
Start by right-clicking on the desktop and select:
New >> Shortcut
Then browse to:
C:\Program Files\Adobe\Photoshop Elements 13
Inside the Photoshop Elements 13 folder make sure you select the application (not a shortcut) by scrolling down to the files beginning with the letter P and highlighting ‘PhotoshopElementsEditor’
Then click next followed by finish.
You can repeat for the Organizer using the different file path.
New >> Shortcut
Then browse to:
C:\Program Files\Adobe\Elements 13 Organizer
Highlight ‘PhotoshopElementsOrganizer’
Then click next, followed by finish.
Now that you have your separate desktop icons you can delete the one for the welcome screen, if preferred. On Mac try launching directly from Applications. [if not using PSE13 substitute your own version and go to Program Files (x86)]

Firefox does not open a new tab when you click the plus sign button which is actually a shortcut for opening a new tab. You have to open a new firefox window in order to get a new tab. Please help. Thanks.

I didn't have this problem before with Firefox. My kids must have pressed something or clicked on something that's the open new tab button does not function anymore. No matter how you click it, it doesn't open a new tab. Even if you click on file, then go to new tab, it still doesn't open a new tab. You have to open a new firefox window in order to do multiple browsing.
Hope you can help resolve this problem.
Sincerely,
Ems Guillarte

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened. Checking your list of add-ons, the MyPlayCity toolbar is a version of the Ask toolbar.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

500 internal server Error ,when i clicking the REVIEW/SAVE button in pcr

Hi
Iam facing the problem with pcr forms in portal .Forms are displaying in portal. when i click the button Review and save .It is showing 500 internal server error.But sometimes it is working fine upto completed step.There is irregularity in display.
Iam not understanding why this is happening like this.So let me know the solution for it.To display properly.
Here iam sending tracefile to.
Webresource could not be exchanged!
EXCEPTION
com.sap.tc.webdynpro.services.sal.util.cache.ResourceNotFoundException: Stream is not valid
at com.sap.tc.webdynpro.services.sal.util.cache.ResourcePool$CopyByFirstReadResourcePoolElement.setInputStream(ResourcePool.java:475)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.datatransport.MassDataSource.setInputStream(MassDataSource.java:106)
at com.sap.tc.webdynpro.services.sal.datatransport.core.InternalMassDataTransport.replaceInputMassDatasourceByKey(InternalMassDataTransport.java:96)
at com.sap.tc.webdynpro.clientserver.cal.WebDynproExchangeHandler.replaceCachedResource(WebDynproExchangeHandler.java:217)
at com.sap.tc.webdynpro.clientserver.cal.WebDynproExchangeHandler.doExchange(WebDynproExchangeHandler.java:181)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doExchangeProcessing(ClientSession.java:1166)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:763)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:712)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:174)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:207)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sap.engine.services.httpserver.exceptions.HttpIOException: Read timeout. The client has disconnected or a synchronization error has occurred. Read 4380 bytes. Expected 14205.
at com.sap.engine.services.httpserver.server.io.HttpInputStream.read(HttpInputStream.java:186)
at java.io.InputStream.read(InputStream.java:109)
at com.sap.tc.webdynpro.basesrvc.util.IOUtil.writeEncrypted(IOUtil.java:154)
at com.sap.tc.webdynpro.services.sal.util.cache.ResourcePool$AbstractResourceElement.copyUnique(ResourcePool.java:245)
at com.sap.tc.webdynpro.services.sal.util.cache.ResourcePool$CopyByFirstReadResourcePoolElement.save(ResourcePool.java:537)
at com.sap.tc.webdynpro.services.sal.util.cache.ResourcePool$CopyByFirstReadResourcePoolElement.setInputStream(ResourcePool.java:471)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.datatransport.MassDataSource.setInputStream(MassDataSource.java:106)
at com.sap.tc.webdynpro.services.sal.datatransport.core.InternalMassDataTransport.replaceInputMassDatasourceByKey(InternalMassDataTransport.java:96)
at com.sap.tc.webdynpro.clientserver.cal.WebDynproExchangeHandler.replaceCachedResource(WebDynproExchangeHandler.java:217)
at com.sap.tc.webdynpro.clientserver.cal.WebDynproExchangeHandler.doExchange(WebDynproExchangeHandler.java:181)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doExchangeProcessing(ClientSession.java:1166)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:763)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:712)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:174)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:207)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
with regards,
Eswar.

Hi
Any update information for this issue.
with rgds,
Eswar.

I cant subscribe to adobe send when I click the subscribe now button it does nothing

I am trying to subscribe to the adobe send but when I click the button it does nothing

Hi briarwood,
I'm sorry to hear that! Please clear the browser cache, and then try again. And if that fails, please try a different web browser.
(What browser are you using, btw?)
Best,
Sara

I am trying to reapply for the FAFSA online for school but when I click the "start now" button it takes me to a page which says I have an incompatible browser and need to update my Firefox.

I have the latest version and I tried updating anyways, but it still won't let me access the page to fill it out. This is what it says "An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. "
This is what it suggests I do, and I did update but still isn't working.
Supported Mozilla Firefox browsers:
Windows XP - Mozilla Firefox 3.5.x and 3.6.x
Windows Vista - Mozilla Firefox 3.5.x and 3.6.x
Windows 7 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.4 - Mozilla Firefox 3.6
Instructions for upgrading Mozilla Firefox browser:
Click this link to access http://www.mozilla.com/firefox.
Click the "Download Firefox" button.
We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.
....I need to have it filled out and posted by 9/1/11 so if i could get into the website it would be a great help. It takes a long time or I would go do it on another comp at the library or something. Any help would be appreciated:) thankyou

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

Crashing when I click the Text tool button

I was really excited about trying Flash out, but I can't seem to get far enough to even do so-whenever I click the Text tool button the program just closes-any suggestions?

There's a conflict somewhere. I would start by deleting the Preferences file for this copy of Flash and
then re-install Flash.

HT5655 its not downloading. it shows blank when i click the download now button.

its not downloading. its shows blank screen when i clicked the download now buton.

1. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
2. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
3. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions

Why when I click the Safari icon in my dock to open Safari it will not open onto my home page?

After downloading the new version of Safari it no longer gives the option to open Safari with your home page. The only options are to open Safari with a blank page or the last page you viewed.
In addition, when Im using Safari and I press Command+N to open a new page I would like that page to be the same as the page I was originally on. Example: If I am on Amazon.com and I press Command+N I would like a new page to open ALSO on Amazon.com

Carolyn thank you for your response,
I know how to set my home page what I am trying to do is make it so when I launch Safari it will OPEN on my home page.
In "Safari / Preferences / Apple opens with" the ONLY options are:
"A new window"
or
"All windows from last session"
How can I make it my "Home Page"?
In addition, when Im using Safari and I press Command+N to open a new page I would like that page to be the same as the page I was originally on NOT my home page.

When I click on the "New Tab" button, or try to open a new tab through the "File Pull Down" Menu, a new tab does not open. How do I fix this?

I cannot open new tabs. The new tab button, new tab option on the file menu and the new tab option when I right click on the tab all do not work. This started when I updated Firefox Yesterday. It is becoming annoying when trying to work with multiple tabs open. How can I fix this?

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

When I click the new tab button it won't open a new tab.

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