When I connect my iPhone it says "unable to load data class information from Sync services. Reconnect or try again later." And then proceeds to try to sync my phone and my whole computer freezes. My phone and itunes are both up to date.
I even followed the instructions on Apple support page to get rid of the "unable to load data class Info." But it is still popping up and freezing. I even restored my phone and completely uninstalled and reinstalled itunes and it is still giving me the same notification and freezing. PLEASE HELP.
Doublechecking something ... by any chance are you running any Eset security software on that PC (like Nod32)?
Similar Messages
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I keep getting this error message: ITunes was unable to load data class information from Synch Services. Reconnect or try again later. What does that mean? Can I fix it? or do I have to wait for the next update?
See TS2690: iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert.
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TS3694 iTunes unable to load data class information from Syc services. Reconnect or try again
Cannot sync wit iTunes due to issue with below mentioned message:-
iTunes was unable to load data class information from Sync Services. Reconnect or try again laterRead This:
iTunes for Windows: "Unable to load data class" or ... - Support - Apple -
When I attmpt to synch my Iphone I get the following error message. "Itunes was unable to load data class informationfrom synch services. Reconnect or try again later. This started after I uddated to the latest version of Itunes. What should I do?
My iPods are working fine...this is just on our iPhone 3GSs....friend said his iPhone 4 was working fine with upgrade.
Tried: the winsock reset, uninstall/re-install of iTunes, shut the firewall down. Even called Apple...and after 2 hours of being told that "I'm savvy and have done everything they'd recommend" still with no fix...
Still: Takes over 2 minutes (not hooked up to phone) to open Edit-Preferences-Device...and can't find any backups?!?! Takes over 2 minutes to even open the phone to change spps, musice, books, etc....but won't let me do anything with contacts...wonder if this is what that error message is about (because I don't actually sync to an email program, I've just kept it all on the phone - mistake).
**banging head on table** -
iTunes was unable to load data class information from Sync Services. Reconnect or try again later. This is the message when I try to connect my iphone 4 to my computer. If anyone could help me with this, I would appreciate it.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591 -
First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
I get this message when i try to sync and download my iphone, ITUNES was unable to load data class information from sync services, reconnect or try again later. this has happened twice. i have not downloaded by phone in several months. the first time i got this message i did not understand i and left my phone plug in for 12 hrs and it never did anything. today. when i got the message i just unplugged it.
helphttp://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I keep getting the following message every time i plug in my Iphone3gs to Itunes on my windows vista computer
Itunes was unable to load data class information from sync services. reconnect or try again later.
any suggestions pls
MarioThe article says that I should upgrade to the latest iTunes. I am on the latest iTunes version.
If you could read just a tiny little bit further, under the "Additional Information" section immediately after that, it says:
If you are still experiencing this issue when syncing, or have not installed Xcode 4 and get this alert:
Follow the troubleshooting steps in Mac OS X v10.5, v10.6: Resetting the SyncServices folder.
If the issue is still unresolved, follow steps in Sync Services: Advanced troubleshooting for contact and calendar syncing.
Have you tried those measures? -
Hey, when I connect either my ipod or ipad to itunes I get the prompt 'itunes was unable to load data class information from sync services. Reconnect or try again later. Can anyone help me with syncing my devices?? Thanks in advance
I am having the same issue, anyone else ?
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When I try to sync my iPod touch it comes up with a message saying "iTunes was unable to load data class information from Sync Services. Reconnect or try again later". I have reconnected and tried again later numerous times and it hasn't worked! Has anybody else had this problem and knows how to fix it??? Help me!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I cant put pdfs or music on my itouch,it wont sync.the message i get when itunes comes up is "iTunes was unable to load data class information from sync services.reconnect or try again later." and its just my itouch i tried another one and was able to put songs and pdfs on it...please help!
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
When I-tunes is trying to sync my phone, I get a message regarding Data Class Information from Sync Services saying they were unable to do this. I have no idea what this means. I have not been having any problems with syncing info from my computer to phone until just now. I am trying to install new alert tones from an app that I purchased. The alert ones are now in my library on I-tunes and they play but they are not syncing to my phone. The snycing options is not available in my library and when I try to manually sync these tones, nothing is happening. I recently purhcased ringtones from the I-tunes store and from my phone and they downloaded with no problems and are synced onto my computer and are showing up in the same library list as the tone alerts which I cannot seem to sync. I have no idea why this is. Please help!
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
Itunes was unable to load data class information from sync services.Reconnect and try again later.
when I open itunes I get message " itunes was unable to load data class information from sync services. reconnect or try again later "
I am unable to sync my ipad 2 or iphone 4 through itunes. I have tried all suggested options, removing itunes and related components from control panel + verified completely uninstalled from C program files + then reinstalling latest version of itunes (version 11.3.1.2). Also tried running itunes as administrator. Also tried reset sync history in itunes Also tried system restore on windows 7 from earlier period.Still get the same above message.
I run 64bit windows 7. Have recently renewed my Norton Intenet Security. Everything was OK up till then. Could this have anything to do with it.A quick cursory browse seems to point that the problem is on Apples end since the last update of iTunes, theres loads of forum posts about it but Apple themselves arent responding as yet other then the usual "unplug, delete sync data, reconnect or completely uninstall iTunes" spiel which doesnt work so hopefully they will fix it sooner or later
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Corporate issued iphone 4S. Trying to update to ios 7. I tunes not recongnising the phone, and I get this message:
"itunes unable to load data class information from Sync Services. Reconnect ot try again later."
I have disconnected from itunes several times. The phone is dead, as if it was brand new.
I get "slide to setup" and then connect to wifi, which works, but nothing after that, just above message.Hello there, scott_arrow.
The following Knowledge Base article offers up some great information for your particular message:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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