When i double-click the mozilla icon, it doesn't start. In the task manager i noted that the process "firefox.exe" appears and desappear after 5 seconds. The problem remains in mozilla safe-mode, but not in windows safe-mode. Thks!

Yesterday i installed the firefox 6.0 on my windows 7 computer. When i double-click the mozilla icon, it doesn't start. I opened the task manager and noted that the process "firefox.exe" appears and desappear after 5 seconds. I tried to start mozilla in safe mode but the problem remains. The only way to use mozilla in my computer is restarting the windows in safe-mode. Last thing: i already tried to reinstall the program. Please help me!

I'm also using Windows 7 on a Lenovo U310 laptop.

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Jeanlewane wrote:
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Message was edited by: John Cogdell

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When i double-click the mozilla icon, it doesn't start. In the task manager i noted that the process "firefox.exe" appears and desappear after 5 seconds. The problem remains in mozilla safe-mode, but not in windows safe-mode. Thks!

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