When I get messages from Barnes and Noble, the text is blank. If I hit reply or forward, I can then see the content. This only happens with Barnes and Noble. Any suggestions on how to view the content?

I'm sorry, but your sister, unless she had already turned on the "Find my iPhone" feature and the person who took the phone has not disabled it, is out of luck. She should report the theft to local police authorities, including the serial number of her iPhone. While her experience is unfortunate, there are good reasons why Apple cannot do anything else about it.
I hope she gets her phone back.
Best of luck.

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HT2513 my iCal calendar that I created with the color green keeps changing to purple. no matter how many times I change it to green, it turns it back to purple. Of course this only happens with iCloud and not "from my Mac". Any ideas?

my iCal calendar that I created with the color green keeps changing to purple. no matter how many times I change it to green, it turns it back to purple. Of course this only happens with iCloud and not "from my Mac". Any ideas on how to correct this? This seems like a trivial error, but it's super annoying.

I called Apple and they said that they know about this problem. It's a problem with iCloud which their Engineers know about. (there was a new iCloud release, hence...) No ETA for a fix yet. I asked that this be escalated so Engineering doesn't put it at the bottom of their fix list. I talked to a Senior Advisor and mentioned to them to have QA check their regression tests as this has happened before to me (the problem just didn't take this long to resolve). I like to use green too for important stuff, so I've resorted to creating a new calendar using the normal calendar green for events going forward. They could have picked another color besides green to have this problem with and I wouldn't have been so upset. ;-)

When trying to copy and paste on my MAC using firefox, I keep coming across a message "your browser security settings don't permit the editor to automatically execute pasting operations". This only happens with firfox, not Safari. any help??

When trying to copy and paste on my MAC using firefox, I keep coming across a message "your browser security settings don't permit the editor to automatically execute pasting operations". This only happens with firefox, not Safari. any help??

See:<br />
http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
https://addons.mozilla.org/firefox/addon/852 - AllowClipboard Helper

The font in my hotmail inbox is so small I can hardly see it. This just happened with the newer version of Firefox. The font in internet explorer is fine. Can you help me enlarge it?

I have looked in the Options tab for an answer, but there is no way now to enlarge the font. Changing an individual email that I am typing isn't a problem, I know how to do that. but my inbox emails are in about size 5 font. Any suggestions?

Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
You can use one of these extensions to set a default font size and page zoom on web pages:
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/

I attach a file in mail and the whole thing shows there ie. attach a PDF and the whole pdf content is displayed in the mail. Anyone know how I just get the icon toi appear as the attachment rather than the whole file? This only happens with pdf and jpg

Hi Folks,
When I attach a jpg or pdf to a mail it shows as the whole document "pasted" into the mail. Anyone know how I get the file to just show as an icon and not as a mass of pasted in docs?
Thanks,
Pedro

For your own viewing, you can of course control-click on the attachment and select "View as Icon".
For others' viewing, it depends upon their email reader. To ensure that attachments are not displayed expicitly you can put them all in a zip file (via control click and "Compress") then attaching them, or you can use third party stuff like Attachment Tamer.
charlie

OK, I have just changed nameservers but when I go to the new site I am redirected to the old. This only happens with FireFox and Chrome on my computer.

Everyone else can see the new site.. but when I punch the website address into Firefox... I am redirected to the odd site.
Now I have flushed the DNS (ipconfig /flushDNS) and I have cleared the cache, cookies and everything I can possibly clean I have...but it still redirects.
So there is something I am not doing above all that, that I need to do... any ideas what it is.
I have also gone into FireFox config and changed the network.dnsCacheExpiration as the preference name to 0
Thanks guys for the help.. as I am pulling my hair out trying to figure this out.

Do you want to try bypassing your ISP by changing DNS servers? You could try OpenDNS or Google Public DNS. One way to change this is at the Windows level (in the TCP/IP properties dialog), and another is in your router. Something more temporary would be to change your IE connection settings (I think it's under LAN Settings). However, the details are beyond what I can look up at the moment.

Whenever I use the Flash plugin to watch videos, for example Youtube, my firefox freezes for about 5 seconds, then continues to function as normal. This only happens with videos and only in Firefox.

I need help to fix this problem, I've tried re-installing Firefox and flash, but to no avail.

Anyone?

I used a partitioned HDD for time machine, using a partition already containing other data files. I am now no longer able to view that partition in Finder. Disk Utility shows it in grey and "not mounted". Any suggestions of how to access the files?

I used a partitioned HDD for time machine, using a partition already containing other data files. I am now no longer able to view that partition in Finder. Disk Utility shows it in grey and "not mounted". Any suggestions of how to access the files? Does using time machine mean that that partition is no longer able to be used as it used to be?
HDD is a Toshiba 1TB, partitioned into two 500GB partitions.
OS X version 10.9.2

Yes, sharing a TM disk is a bad idea, and disks are cheap enough so that you don't need to.
Now
Have you tried to repair the disk yet

The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

The iphoto on my macbook isn't responding. I click on the app but once it opens it starts to load and thats all it does. The wheel continues to spins. any one have any suggestion on how to fix the problem? i'd appreciate the help =]

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

I suddenly can't receive emails from senders at a particular domain. They can receive emails from me. I haven't blocked them. Any suggestions on how to 'reopen the line' will be appreciated, thanks.

I suddenly can't receive emails from senders at a particular domain. They can receive emails from me. I haven't blocked them. Any suggestions on how to 'reopen the line' will be appreciated, thanks.

Contact iCloud support. Apple's spam filters may have detected spam coming from users on that domain and blocked all email from it.

I made the fatal mistake of allowing iCloud to handle my @mac mail account. I had set this address up with aliases and never had a problem. Ever since iCloud has been handling it I have had problems. It seams impossible to claim my account back from iClo

I made the fatal mistake of allowing iCloud to handle my @mac mail account.
I had set this address up with aliases and never had a problem.
Ever since iCloud has been handling it I have had problems.
It seams impossible to claim my account back from iCloud. How can it be achieved or has Apple set a booby trap?

iCloud is the successor to MobileMe. MobileMe shuts down forever tomoorrow.
If you only want to use the email portion of your previous MobileMe account you can. You do not have to use all the other features of iCloud, just like you didn't have to use all the other features of MobileMe.
The email account has not really changed at all. Just the server address it comes from.
The sending emails problem you are having, is this on your Mac in Mail, in webmail at iCloud.com or on your iOS device?
When it doesn't succeed in sending, what does it do? Any error message?
What mail server settings are you using in Mail? What version of Mac OS X are you using?

Recently i have been getting the color wheel a lot and it is screwing with my happiness. Any thoughts on how to clean the computer up so this stops?

Recently i have been getting the color wheel a lot and it is screwing with my happiness. Any thoughts on how to clean the computer up so this stops?

Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|Previous Sh' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

HT4972 I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?

See... Updating to iOS 5
http://support.apple.com/kb/HT4972
If you are using windows...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

IPhoto project will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process. Christmas gift, really need to get this done, have worked MANY hours on putting it together. Please help!

Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

When I get messages from Barnes and Noble, the text is blank. If I hit reply or forward, I can then see the content. This only happens with Barnes and Noble. Any suggestions on how to view the content?

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