When I go to download the trial of photoshop the adobe download assistant is not opening or running.

I need help!

Hi xddcxqueenx,
Please letme know what error you get in the download assistant.
You might want to refer to the Kb Doc : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html
Alternatively you can ty downloading from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

Similar Messages

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened. Does anyone know how I can fix this? I tried rebooting my computer and reinstalling photoshop. Thank you!

i7 is quite fast. that's what i am on too. You may need to
It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
The order varies depending on your individual needs:
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

Everytime I try to download a trial for photoshop it says "download error" in the apps section of creative cloud, help???

^^

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads

Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership. When I launch Lightroom, my choices are to enter a serial number to continue the trial. On the adobe website, it says "Yes. You can conv

Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership. Now, when I launch Lightroom, my choices are to enter a serial number to continue the trial. On the adobe website, it says "You can convert your trial to a Creative Cloud complete or single-app membership by purchasing on the Creative Cloud website. After you purchase your membership, your desktop product trial will automatically be licensed upon relaunch." But this is not the case. I do not want to risk losing my catalog and the work I have already done in Lightroom, so what should I do?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer Guy

Hi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks

Unable to install the trial version after the download is completed and Safari cannot open when I click to download again

Unable to install the trial version after the download is completed and Safari cannot open when I click to download again

aviatornilesh,
You may try to restart the Creative Cloud application by quitting and relaunching it.
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Hi, i downloaded the creative suite and installed the trial versions of the programs (Photoshop etc.). when i try to insert the alphanumeric code to set it regularly operative it doesn't let me digit letters so that the code lies incomplete and the obtain

hi, i downloaded the creative suite and installed the trial versions of the programs (Photoshop etc.). when i try to insert the alphanumeric code to set it regularly operative it doesn't let me digit letters so that the code lies incomplete and the obtainment of the licence fails. how can i solve this disfunction?

The alpha numeric code is the redemption code which needs to redeemed by following the steps in http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
This shall help you to use the CC .
Regards
Rajshree

When I click on download free trial for photoshop cc it doesn't do anything. Help

when I click on download free trial for photoshop cc it doesn't do anything. Help

Hello Daisy,
It sounds like when you try to sign into the iTunes Store, you are prompted to review your account information. You click review, but nothing happens. Usually what should appear here is your billing information according to this article:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/ht2589
I recommend just accessing your account settings and verifying your billing information using these steps:
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
Click the Done button once you've updated all of your information.
You can find the full article here:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thank you for using Apple Support Communities.
Best,
Sheila M.

I can't get the new trial of photoshop cc to download

I can't get the new trial of photoshop cc to download. I press download and it takes me to Adobe application manager but I dont know what to do after that.

I've downloaded it before and it ended months ago, but I recently got an email from Adobe saying I could do it again so I got on AAM and it said I had to update it and I did. Then I went to download it and thats when its brought me to AAM, but all it says is "up to date" beside photoshop cs6 and cc. So, thats why I dont know how to download it.

Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs.
OS:Windows 8.1
Storage loc for adobe down assistant : C-Program file(x86)-Adobe download assistant-adobe
Storage loc for adobe down assistant: C- Adobe photoshop assistant 13- PhotoshopElements_13_LS25_win64_1. 7z
After this I try to extract ** .7z file but following error occurs :
After this I try to extract ** .7z file but following error occurs
Kindly Help.

Thanks fr revert !
After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

I'm (nearly) fed up of trying and trying to download the TRIAL version of the Premier Pro app and it's been impossible so far.

Hi, I'd need someone to contact my by email <Removed by Moderator> so I can download the TRIAL version of the "Premier Pro".
I downloaded the file (PremierPro_8_LS20.7z) which is 971MB large (Aprox), then execute the .exe file so it can be downloaded and then I get an ERROR message saying that this product can only be installed in a system of 64 bits.

Nacho notes please be aware you are posting in a public forum. I have edited your post to remove your personal information.
What version of Premiere Pro are you wishing to evaluate? What operating system are you using? Please be aware that all recent versions of Premiere Pro have required a 64-bit operating system. You can find the system requirements at System requirements | Adobe Premiere Pro.

Downloaded a trial version of the "Living Earth Desktop" screensaver and cannot get rid of it. I deleted the download and cannot find it anywhere else on my mac. I will change the desktop image and the living earth image will pop back up minutes later.

Downloaded a trial version of the "Living Earth Desktop" screensaver and cannot get rid of it. I deleted the download and cannot find it anywhere else on my mac. I will change the desktop image and the living earth image will pop back up minutes later. Does anyone know how I can make this image stop taking over my desktop? Thanks!
http://download.cnet.com/Living-Earth-Desktop/3000-2049_4-10789812.html
This is the website.

IF you know the exact file name of the download, you can search for it in the spotlight.
(This icon) in the upper right corner.
If you don't know the exact file name, you may have to redownload it so you can see it.
I would also try doing a reboot after you change your desktop background to what you want.

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC

I downloaded a trial of photoshop. It runs for a minute or so, then a message displays saying that photoshop has stopped. No error codes, just the message. I have exhausted the "try this" stuff that I can find. Any other ideas would be appreciated.

I downloaded a trial of photoshop. It runs for a minute or so, then a message displays saying that photoshop has stopped. No error codes, just the message. I have exhausted the "try this" stuff that I can find. Any other ideas would be appreciated. I would also like to know what some alternative applications might be. This trial does not give me confidence in Adobe's product.

I saw a similar question deeper into the forum right after I posted. I followed the fix steps and it took care of the problem.
Thanks for getting back to me. I am good to go.

Downloading a trial of Photoshop CS6 (do not need CC or the cloud)?

Hi could someone please help - how do you download a trial of Photoshop CS6 - have purchased a student copy and need to use trial to get an assignment finished while my student ID is being apporved? THanks in advance AnnieO

Hi,
You can also use a FTP client (or your browser if it supports FTP) and download from the Adobe FTP server (ftp.adobe.com). The files are in /pub/adobe/cs6/downloads :
Windows (launch the .exe which will open the 7z file):
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.7z
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.exe
Mac :
ftp://ftp.adobe.com/pub/adobe/cs6/downloads/Photoshop_13_LS6.dmg
Previous versions are also available in /pub/adobe/photoshop/win and /pub/adobe/photoshop/mac
These folders are public so you don't need any identifier to connect.

When I go to download the trial of photoshop the adobe download assistant is not opening or running.

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