When I hold command R to restore at start up, my laptop just start normally instead of showing me options. Any ideas on how to fix thi ?
When I hold command R to restore at start up, my laptop just start normally instead of showing me options. Any ideas on how to fix this ?
Prepare Your Mac for Sale
Boot from the OS X Installer Disc One that came with the computer. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select the startup volume from the left side list then click on the Erase tab. Set the format type to Mac OS Extended (Journaled) then click on the Options button. Select the one pass Zero Data option and click on the OK button. Then click on the Erase button.
Note: You can skip the Zero Data option if you are not concerned about removing sensitive personal data from the hard drive. If you choose to skip this part of the process then it is possible for others to recover data from the hard drive. The Zero Data procedure will prevent others from getting access to your personal information.
This process will take 30 minutes to several hours depending upon the size of the hard drive. After formatting has completed quit DU and return to the installer. Now complete the OS X installation. At the completion of the installation do not restart the computer. Instead just shut it off. The next user will be presented with the Setup Assistant when they turn on the computer just as it would if new out of the box.
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when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?
Try holding the Capslock key with the letter you want to be capitalized. It should work.
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I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.
By internal, I assume you're referring to your systems (boot) drive. Is it, by chance, a partitioned dive?
Also…although many people successfully use their systems drives as scratch disks, over time you'll have better results using a dedicated drive for your media.
Good luck.
Russ -
When I insert a disk, a disk icon does not appear on my desktop, nothing happens and there is no option to eject. I have to restart in order to eject the disk. Any ideas on how to fix this problem?
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Recently when I search for things in the top right search bar in iTunes, the results show up but I cannot click on them. Any ideas on how to fix this?
Go to this address: http://mycroft.mozdev.org/search-engines.html?country=AU
Item 24 lists 3 installable major search engines for Australia.
You can also restrict your search in Google by including ''country:au'' or ''location:au'' or ''city:perth'' (for example) in your search terms. Example: ''city:sydney plumbers'' in the Google search box will list plumbers in cities named sydney. -
I am running cs4 suite in Mountain Lion and when I make PDF's, Helvetica Neue regular and bold both appear as squares. Any ideas on how to fix this??
Firstly you have to be very careful as these fonts are system fonts and are critical to the operating system.
I'm no expert I just followed the advice in this link.
http://indesignsecrets.com/removing-nonessential-system-fonts-in-leopard.php
It worked for me and now the font works in illustrator without converting to paths before creating pdfs.
Hope this helps... -
My primary keyboard is English UK and secondary one Spanish. Until now when switching keyboards languages the spell check would automatically change to the desired language. Somehow it does not happen anymore. Any ideas on how to fix this?
The keyboard doesn't normally play any role in Apple apps regarding spellcheck. That is determined by system prefs/keyboard/text/spelling. Go the setup item at the bottom of the list and make sure that British English and Spanish are the only two boxes checked, and then set it to Automatic. How well it works varies a lot. You may also need to check Edit > Spelling and Grammar > Show Spelling and Grammar.
If you are still using Pages 4, spellcheck is determined by Inspector > Text > More > Language. Make sure that is set to the right thing for what you want to do. -
I switched my number to my daughters iPhone 4 and she got an iPhone 5. When I send txt using iMessage, she is getting a copy of the txt on her phone as well. Any idea on how to stop this?
This occurs when two people share the same apple id for imessage.
settings - message - send & receive - uncheck or remove the apple id.
do the same for start a new conversation. -
I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?
Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.
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Hi
My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than YouIf it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase. -
iphoto stopped working when trying to export pictures to facebook - iphoto page and export flip down froze open - cannot do anything with them - any idea what's wrong or what I can do to fix this?
Force Quit iPhoto (Use Force Quit under the Apple Symbol in the upper left of this page). If you continue to have problems please re-post in the iPhoto's forum, it's located at:
https://discussions.apple.com/community/ilife/iphoto -
SInce getting the new updates I am unable to move and scale a picture when I am trying to assign it as wallpaper or as a contact. Has anyone else had this problem and know how to fix it?
It's a known issue. You do have more control if you go into the photos app, resize etc and then send it to your wallpaper. It wont' be perfect, but better.
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I have an iPhone 4s. When I play a podcast, the audio is speeded up, like playing a 33rpm record at 78 rpm. This doesn't happen with music. How do I slow it down?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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