When I input my serial number to activate Photoshop CS4, it said the number is invalid. However, the customer service of Adobe told me that the number is valid. What should I do?

Error "The serial number is not valid for this product" | Creative Suite

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Error "The serial number is not valid for this product" | Creative Suite

I bought an ipod touch 5 from Dubai carrefour. Th seller told me that the ipod that ı bought has a facetime . But when ı want to activate ipod ı couldnt see the facetime app. Please show me how ı could activate facetime.

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Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
Regards
Rajshree

How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number.

My hard disk crashed and I cannot find out how to "contact customer service" other than this forum. The website seems to just take me in a circle. I need to de-activate a license but cannot access the software due to a crashed hard drive. Please help.

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Hi Anthony ,
Here is the link to connect with Adobe Chat Support.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Hope your query gets resolved .
Regards
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Acrobat (Pro or Standard) does not apply a "default" protection. It appears that someone or some other process has applied protection.
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Contact your carrier & get a new sim...they should give you one for free.

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When i Place a PSD in Indesign it comes in at 200+% while the image frame is considerably smaller. How do i place so that the image and image frame match?

Peter,
The screenshots tell you everything.
The second one tells you how the image frame is automatically set up after a one-click place. It's the blue stroked rectangle with the eight control points at each corner and mid-way along the line. This image frame is generated at a proportionally correct height and width for the image it contains.
Now, if you look at the third screenshot (click on it to see it at a larger size), you will see I've used the direct selection tool (white arrow) to click on the image within the image frame. This CLEARLY shows the image (within the image frame) is substantially larger than the frame generated to contain it. This is indicated by the yellow stroked rectangle with the eight control points at each corner and mid-way along the line.
Notice that the blue and yellow rectangles are vastly different sizes.
In InDesign CS5.5, when i clicked to place the image, the image would fit perfectly within its image frame. the blue and yellow rectangles would match.
I had no need to go click on the proportional fill and centre buttons like i need to do now in CC.
I have a keyboard shortcut to place. I can't do File > Place for the amount of images i need to place.
So to reiterate: How do i place an image so that the image and image frame match?

When i'm starting adobe flash professional there is an error 5 what should i do?

When i'm starting adobe flash professional there is an error 5 what should i do?

Can you check the solution mentioned in this thread to see if it helps?
Configuration error 5 (http://forums.adobe.com/thread/628476)
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When opening a file of any type in Photoshop (CS4), the windows will not appear in Ps.

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Can you post a screenshot of your entire Photoshop screen with a file loaded in and the layers panel showing?
It helps if we see the same problem you are seeing
Gene

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.

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Greg

what do you mean, it died? plug it into the power! :-)

When I open Photoshop 12, it says my trial has ended, but when I enter my newly purchased code for Photoshop 13 it says it's an invalid serial.

How can I use my serial number for Photoshop 13? I enter it into Photoshop 12 when I'm prompted because my trial has ended, but it says that it is not a valid serial number for Photoshop 13. However, when I go to download Photoshop 13 in my Adobe account, the only option is the Akamai installer, which I installed. There isn't any option to download Photoshop 13.

The serial number for PSE 13 is for PSE 13 and will not work for the earlier version PSE 12.
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(also see Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
You can also directly download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

When I attempt to sign up for the Samsung website using Firefox on my macbook, it returns an error that the random question answer is wrong

I was attempting to create a user at this site:
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I get to work, where I am using an intel based machine running Windows 7, IE 9 and am able to register on the site and answer the question with no problem.
I have had the same problem on sites that use captcha - I cannot get past inputting the captcha phrase, as it returns an error every time, while using IE9 is problem free.
Is there something wrong with my setup of Firefox?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
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When I input my serial number to activate Photoshop CS4, it said the number is invalid. However, the customer service of Adobe told me that the number is valid. What should I do?

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