When I launch the apps store, the google maps download page shows and I am unable to proceed to the store in spite of having already downloaded google maps. Any clues on rectifying this please?

When I launch the apps store on my iPad air I can see the store in the background but in the foreground is the google maps download page. I have downloaded google maps but the information page seems to be over riding the apps store. Any clues on rectifying this please?

Hi Sallythyme,
Thanks for using Apple Support Communities. Forcing the App Store to close and restarting/resetting your iPhone may help remedy this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Similar Messages

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

I bought my iPhone 4 in Hong Kong and I am in Vancouver right now. When I enter the sim card, it locked my iPhone. Is there any way to solve this? Thank you

I bought my iPhone 4 in Hong Kong and I am in Vancouver right now. When I enter the sim card, it locked my iPhone. Is there any way to solve this? Thank you

Inserting a SIM card does not lock a phone.
If the device is carrier locked, the only way to unlock it is to contact the carrier to whom it is locked.

HT4623 My iPhone 4s will not go past the apple logo screen after I did the recent software update. If anyone knows what I can do to rectify this please let me know.

I set my phone to update overnight, woke up this morning and it showed an icon to plug the phone into iTunes. Upon plugging in the phone, itunes said the phone needed to be restored first. iTunes downloaded an update and went through the motions, then said that the phone was not eligable.
What do I do? It won't show anything other than the apple logo.

Try updating to the latest version of iTunes.

When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

When I launch the app store, I get "minecraft." It will not allow me to return to the "featured" menu. I've tried rebooting / killing the app, but nothing has worked. Any insight?

I have also tried the fixes offered in this forum such as using the "Other" mail in setting up the gmail accounts, and not using the dedicated gmail setting. I also went to google and signed in and enable the additional devices. I had the same problems with the original account I set up for gmail, but it corrected when i went to using the "Other" instead of the Gmail button. I was able to set up the new gmail accounts on my iphone without problem and on my husband's ipad1 for his gmail account. Just the ipad 2 is giving me problems. Again, thanks for any suggestions.

I just updated my ipad2 to ios7 0.2 latest update, but when I go to apps store to upgrade I don't see the upgrade button, nor when I go in for new apps I don't see free button to download new apps. Could you please help

I just updated my ipad2 to ios7 0.2 latest update, but when I go to apps store to upgrade I don't see the upgrade button besides each app, nor when I go in for new apps I don't see free button to download new apps. Is there any setting that missed ? please help...

What do you see instead of update on the apps you are concerned about?
When updating to iOS 7 auto update for apps will be turned on. When an app has an update available your iPad will download and install the update with no input from you. Apps that have been updated by this automatic process but which have not yet been opened will show a blue dot before their name.
A record of updated apps is kept for your convenience. You can see this record by using the App Store app and select Updates, the right most choice in the bottom row.

When i launch the apple store i see "cannot connect to app store"

When i launch the apple store i see "cannot connect to app store" Somebody can help me with this?

Sign out of App Store and sign in again
Settings>iTunes & App Store>Apple ID>Sign out

HT4623 I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message "cannot connect to iTunes Store." How do I correct this?

I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?

That's because there are not enough apps that use Passbook yet. Wait.

My app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv

HT203167 I 'm playing clash of clans ,wheen whene I bay from App store The operation is successful but whene I try to by pile of gems I get this maseg (your purchase could not be completed ) plz your advise

Dears ..
I 'm playing clash of clans ,wheen whene I bay from App store The operation is successful but whene I try to by pile of gems I get this maseg (your purchase could not be completed ) plz your advise
best Regards
<Email Edited by Host>

As these are public forums (most of us on here are fellow users) I've asked the hosts to remove your email address from your post.
If you are also getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4623 when iOS7 was installed all apps purchased disappeared; now when I go to app store I can open app, but cannot get app to install onto the screen; How can this be accomplished?

When i0S7 was installed on iphone all purchased apps disappeared. Now when I go to app store I can open app, but cannot get app to install on phone. How can I get apps installed back onto iphone screen?

Press your home button, then scroll the home screen all the way over to the right. I found all my purchased apps were moved to a different home screen. Might be a similar issue.. let us know what you found out!!
Cheers.

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased! I would like to delete hist

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased and when I select it it shows every app I've ever had! I would like to delete the history please.
Many thanks

You cannot.
The entire point of this is that you can redownload any and all of your past purchases.

I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
Thanks

Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

Acrobat keeps crashing when I launch the app takes 3 tries to get it to open

acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open

Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?'

When I launch the apps store, the google maps download page shows and I am unable to proceed to the store in spite of having already downloaded google maps. Any clues on rectifying this please?

Similar Messages

Maybe you are looking for