When i log out from my apple id on iphone 5 he wants me to log out from other older apple id, but i dont know password, what should i do?

when i log out from my apple id on iphone 5 he wants me to log out from other older apple id, but i dont know password, what should i do?

Hi Tanya Zaytseva,
Welcome to the Apple Support Communities!
If you would like to reset the password for your Apple ID, please follow the steps located in the attached article. 
If you forgot your Apple ID password - Apple Support
Cheers,
Joe

Similar Messages

  • I have an iPhone 4 that i was trying to fix and now it will not turn on at all is there anyway that i can access all my pictures and contacts from my new phone or pc? It is also on the same apple id, but i dont know if that would help with anything.

    I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
    If you have failed to use the device as designed it may be too late to recovery anything.
    Is the device regularly backed up to a computer via iTunes?  If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

  • I bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
    If you can't do that then you need to Restore it as New:
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.
    You can also try using DFU mode:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I want to update iCloud account with new apple id but don't know password for old apple id.  Plus can no longer receive email at old apple id.  How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?

    I want to update iCloud account with new apple id but don't know password for old apple id.  Plus can no longer receive email at old apple id.  How can I delete the current iCloud account on my iPhone if the previously stated conditions exist?

    If the old ID is yours, and if it is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

    JennyGEL wrote:
    I ... have forgotten the password what should I do?
    Which password?
    If you mean the passcode to your iPhone, here's the solution:
    http://support.apple.com/kb/HT1212
    If you mean the encryption password to your backup on your computer:
    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

  • I updated my ipad but i couldn't use it because it asks me the apple id i used it the first time and i dont know it, what should i do.

    i updated my ipad but i couldn't use it because it asks me the apple id i used it the first time and i dont know it, what should i do?

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • I need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551

  • Have verify my apple ID but it doesnt open? What should I do?

    I have verify me apple ID once from my e-mail but still doesnt open? I dont know what to do

    Hi enkli,
    Welcome to the Support Communities!
    The following articles will help you with your Apple ID verification:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    Click on My Apple ID to access and edit your account.  You will be prompted to verify your email address.
    Apple ID: Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/he68
    I hope this information helps ....
    Have a great day!
    - Judy

  • I subscribed on tennis but my email and password in not accepting when i log to watch, I subscribed on tennis but my email and password in not accepting when i log to watch

    I subscribed in tennis but when i tried to log in my email and password is not accpting, but in apple and itunes its okay, whts seems to be the problem?

    The password for your Apple ID and iCloud are the same if you signed up for iCloud with your Apple ID. Are you sure that you already signed up for iCloud? See also: "How do I sign up for iCloud?" http://support.apple.com/kb/HT4436

  • I forgot password of icloud,i know apple id,but i don't know what email that apple sent email to reset my password.What should i do ?

    My device just upgrade ios 7.0.4,and i restore from old backup.after that,i see icloud declare
    i forgot my password,i reset password by email.i wait for long time to see email from apple but don't see anything
    can i know name of email that apple sent to me ?
    how can i contact apple to solve it ?
    Please help me

    Welcome to the Apple Community.
    Put in a request for another verification e-mail to be sent to you.
    Start here, change your country if necessary and go to manage your account.
    Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

  • HT4993 Apple accected my new e-mail address but not my new password What should I do ?

    Good Morning,
    I'm having problems downloading Skype with my new password that I just created this morning. Please advise.
    Thanks,
    Adream Atwood

    Is the old password not working?

  • HT5622 my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help

    my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help

    Hey nocillado,
    Thanks for using Apple Support Communities.
    It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
    Get help activating your iPhone
    http://support.apple.com/kb/ts3424
    Using your Apple ID for Apple services
    http://support.apple.com/kb/ht4895
    Using the same Apple ID for Store purchases and iCloud (recommended)
    Have a nice day,
    Mario

  • Hello,everyone.i purchased an iphone 5S from a retailer in my country after coming back to my home i restore this iphone it shows an activation id but i dont know what i have to do now?my apple id does not work in this situation.kindly help me out

    Hello,everyone.i purchased an iphone 5S from a retailer in my country after coming back to my home i restore this iphone it shows an activation id but i dont know what i have to do now?my apple id does not work in this situation.kindly help me out because it cost me to high and if this is not activated i have to bear a huge loss.i am a loyal customer of apple from a past 5 years.thank you for your cooperation

    Yes, this is activation lock. Return the phone for a refund, as it is useless without the activation information of the previous owner.

  • HT2155 when i try to install app and it prompts for password a apple id shows up from previous owner and i dont know password how do i switch it to my apple id?

    when i try to install app and it prompts for password a apple id shows up from previous owner and i dont know password how do i switch it to my apple id? ive restored the phone and my apple id is registered as mine on phone

    You don't. Apps are forever tied to the Apple ID used to originally obtain them & cannot be transferred to another Apple ID. You need to purchase the app using your ID.

  • "Error occurs when loading transaction data from other model" - BW loading into BPC

    Hi Experts,
    I'm having a problem with my data loading from BW, using the standard Load InfoProvider Selections data manager package.
    If I run for a period without data it succeeds (with warning) but if there is data to be extracted I get the following error:
    Task name CONVERT:
    No 1 Round:
    Error occurs when loading transaction data from other model
    model: AIACONS. Package status: ERROR
    As it runs ok when there isn't data it appears there is something preventing the movements of data out of the cube itself, rather then a validation issue.
    Has anyone encountered similar or have any ideas as to the problem?
    Best,
    Chris

    Hi Vadim,
    It's not specific to the transformation file as I have tried with others for the same BW cube and get the same result.
    We get a warning when we try and validate the transformation file:
    "Error occurs when loading transaction data from other model".
    This only appears in the validation pop up and doesn't throw up any warnings about the transformation file itself.  The validation log says:
    Validate  and Process Transformation File Log
    Log creation time
    3/7/2014 16:09
    The result of validation of the
      conversion file
    SUCCESS
    The result of validation of the
      conversion file with the data file
    FAIL
    Validation Result
    Validation Option
    ValidateRecords = NO
    Message
    Error occurs when loading transaction data from other model
    Reject List
    I can't find any errors anywhere else.
    Best,
    Chris

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