When i make several enquires on the iPhone 6 purchase and I don't understand why Apple locked my ichat now ?

Need answer to my question????
When i make several enquires on the iPhone 6 purchase and I don’t understand why Apple locked my ichat now ?

How can I make unpleased remark as I am an Apple supporter, my family own 2 macbook, 3 iPhone 5S and 2 iPad. What I did asked Apple during the last online chat was why can’t I buy the iPhone 6 till now, next was, why some re-seller Apple store in Singapore can reserve the iPhone 6 and some can’t. Today what I wished to asked was why China Apple site still can purchased iPhone 6 after few days of launch as for Singapore site only few hours of launch and till now nearly a month I still can’t purchased it? So is my enquire offensive to Apple online chat that they have to LOCKED my online chat??? The problem was Apple not even reply my past enquires.

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When i make several enquires on the iPhone 6 purchase and I don't understand why Apple locked my ichat now ?

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