When I open TWC, the site opens twice, not right on top of each other but skewed to the right. I can read it and it won't search locations.

For the last 3 days, when I open TWC it has two images of the site on top of each other, as if the site opened two times.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

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Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possi

Hi, If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)? When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible? Thanks

Yes. Yes. Yes.
Mylenium

A video on any site is shown double, one on top of each other!

When ever I want to see a video, no matter what site it is, the screen, where the video is on, shows two images of the video. Basically, the video is condensed into two, one on top of each other, making them wide, but I dont know why there show two!!

This seems to have happened after the latest Adobe Flash Player update. Might be an issue of compatibility with Firefox, since in Internet Explorer the problem doesn't appear. Haven't tried any other browsers yet.
To me, it seems that the two images that appear are similar to the ones used in making 3D movies, but instead of displaying them overlapped they are displayed separately. This is just a wild guess and I have no actual proof to back this up.
PS: I am also using Firefox 3.6.13 on Windows XP.
Later edit: I have found a workaround for this issue. Right-Click on any improper displayed video and choose Settings. On one of the tabs found there is a checkbox "Enable Hardware Acceleration". It was enabled for me, after disabling it and restarting the browser the video was back to normal.

On the top left of my computer screen there are what look like the bottom half of small grey and white squares stacked on top of each other. They form a line about three inches long and I cant seem to get rid of them. Is my computer dying or being hacked

On the top left of my computer screen there are what look like the bottom half of small grey and white squares stacked on top of each other. They form a line about three inches horizontally along the top and they cover half of the regualr bar (so half of the apple sign int he corner is covered) and I cant seem to get rid of them. Is my hardrive crashing or being hacked?

I have never seen DEVELOP on the menu bar for Safari, hence my query regarding testing.
What OS are you using and what version of Safari?
If you want to check your HDD, Open Disk Utilities>First Aid and run Verify and Repair.
The only remedy that I can think of that may work is an OS reinstall.
I seriously doubt that your MBP is being hacked.
Ciao.

I have updated firefox 9.0.1. when i open my yahoo email, i can see my email but contain blank. When i open my email through Internet Explorer, i don't have problem like this. I can read it.

email contents blank

I moved the file formhistory.sqlite to another file folder. I then started Firefox up again to see if it worked or if I needed to start it in Safe Mode. No need for Safe Mode. It now works exactly as it should. Thank you so much!!

I no longer am able to edit an event in ical on the iphone. When I click on the event I can read it but there is not edit button on the screen?

I am not able to edit an event on Ical on my Iphone 4. I can view the event but there is no edit button available on the screen.

Hi ,
According to your description, my understanding is that you could not edit documents with Office client application in SharePoint 2010.
Let’s do a troubleshooting about this issue:
1. Make sure that you have installed Office application on your machine.
2. Which explorer did you use for your SharePoint. Please test it with IE 10 32-bit, compare the result.
3. Please try to reset IE, compare the result.
4. Add your SharePoint site into Trusted site on your IE options.
5. Make sure all add-ons related to SharePoint are enable, special for SharePoint OpenDocument Class and SharePointOpenXMLDocuments.
6. Since you used OWA for your SharePoint site, please try to disable OWA, then open documents with client application, compare the result.
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

HT4623 When I open App Store to do 5 updates on other apps, there is an app frozen on the page..just today did latest IOS update too.

When I open App Store to do 5 updates on other apps, there is an app there that is frozen and I can not get rid of it doing my normal practice....touching blank area of screen and app goes away....not today tho....any suggestions to fix ? Oh yea, I upgraded to latest IOS today on my IPad !! Thank you all for any help you can give.

Close the App Store completely and reset your iPad.
To close an app, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

In PSE 13, when I open a folder, jpeg files have a preview image, but PSD, DNG and CR2 files don't. Also, no thumbnail below the file list.

Working in PSE 13, when I open a folder, jpeg files have a preview image, but psd files just have white sheet of paper as preview. I have to open the file to be able to see it. Also, there is no thumbnail of the file below the file list.Surely, there's a setting that needs to be changed. I did not have this problem with Elements 12. This is a real bother because I have to use Lightroom to see all the file types. It seems as if Elements is using the standard Windows file loader that can't show previews of file types it doesn't know including .PSD, DNG and CR2. Is that a bug or did I do something wrong? Thanks for any help.

I am using Windows 7 64 bits. Working in the editor, I never use the organizer. The screen above is not the same at all that I got in Elements 12, it was completely different and showed me a thumbnail below the listing when I single clicked on one of the files. In Elements 12, I also could see a thumbnail of all the file types, not only the jpegs. It is as if the loader is the regular Windows used anywhere, not the right one for Elements. I hope someone understands my problem.. Thanks.
Mike

I bought an application in itunes. When i opened the application, it asked me the access key that was sent throught my email address. But when i open my email address, there was no message from apple. how was that? where can i get the access key?

i bought an application in itunes. When i opened the application, it asked me the access key that was sent throught my email address. But when i open my email address, there was no message from apple. how was that? where can i get the access key?

Apple doesn't send access keys for apps. Which app was this?

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about

I am running LR 4.4 on a iMac with OS X (Yosemite). Everything works in the develop module but when i get to the print module, clicl on print and the apple print dialogue box opens, and I click onn print there, the app closes. It has now happened about a dozen times. I have downloaded LR 4.4 from the internet but the problem continues.

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.

I just bought a new Mac and migrated my CS6 over. Now when I open it, I'm told I'm running a trial version of Cloud. Why can't I use my CS6 version that I purchased? I don't want to pay for something I've already bought.

Here's how to convert the Trail to Permanent:
On receiving Trial/Trial Expired screen
Make sure that you are online
Click on license this software
Perpetual product owners: Log in with adobe ID and enter product serial number
Product should be licensed successfully

When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen, looking like a command prompt window, in firefox.

Hi,
When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen covering the whole firefox window and it looks more lika a big command prompt window, in firefox. What is it?
Regards
Jean

Huh, that's a new one...
Can you try Firefox in [[Safe Mode | Safe Mode]] to see if the problem goes away. I'm thinking it's an extension.
*Run ''firefox.exe -safe-mode'' in the search bar on the Start Menu. (Make sure Firefox is closed)
Have you added any new extensions recently around the time this started happening? Your system details shows the following:
*Adobe Acrobat - Create PDF 1.2 ([email protected])
*Anti-Banner 14.0.0.4917 ([email protected])
*Dangerous Websites Blocker 14.0.0.4917 ([email protected])
*Kaspersky URL Advisor 14.0.0.4917 ([email protected])
*Troubleshooter 1.1a ([email protected]) '''This is default so this isn't the problem.'''
* Virtual Keyboard 14.0.0.4917 ([email protected])

When I open FF a tab is created for each of my add-on

When I open FF a tab is created for each of my add-ons. I have to close each tab manually or use "close other tabs".

See this article for some suggestions: [[Firefox has just updated tab shows each time you start Firefox]]
See also http://kb.mozillazine.org/Preferences_not_saved and [[Preferences are not saved]]
[[How to set the home page]] - Firefox supports multiple home pages separated by '|' symbols

Hallo. My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help? Thanks

Hallo.
My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help?
Thanks

Did you also read that same link you provided and see this "With iTunes 10.3 or later and iOS 4.3.3 or later, "?
Iphone 3G does not support ios 4.3

I was importing photos to iphoto and somehow lost access to my iTunes library. when i open iPhoto, it asks me to select a library, but there are no photo libraries for me to select. I cant find my pictures and have no access to my iPhoto..

I was importing photos to iphoto and somehow lost access to my iTunes library. when i open iPhoto, it asks me to select a library, but there are no photo libraries present for me to select. I cant find my pictures and have no access to my iPhoto.

somehow lost access to my iTunes library.
What does iTunes have to do with this? Also more specific information might be helpful.
What system and iPhoto versions are you running?
Where are you being asked to select a library? What kind of library, iPhoto or iTunes?
What do you see when you first launch iPhoto?
OT

When I open TWC, the site opens twice, not right on top of each other but skewed to the right. I can read it and it won't search locations.

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