When I purchase apps they won't download anymore. The message says when I log into iTunes on my iPad it will be available for download but nothing is there to download. What is my next step?
I am not able to download apps on my iPad any longer. I get a message that says when I log into iTunes I will be able to download the app but there is nothing to download. This just started happening, I never had this problem before.
If you are trying to download large apps over 3G on your iPad then there is 20 meg limit. In terms of iTunes on your computer try either Store > Check For Available Downloads or just (re-)download it from the store : http://support.apple.com/kb/HT2519 and then sync it to your iPad.
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an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?
Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.
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I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?
Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.
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i just downloaded ilife 11 to my mac and now the previous version of iphot I already had on my machine won't work. The message says the version my be damaged or incomplete
Whn you install a new version by default the old version is removed
Try reinstalling
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When i logged into itunes on my computer, all of my applications and music i had bought on my ipod were erased, what do i do?! Help!
allears2 wrote:
I just purchased a new laptop and I am trying to transfer my iTunes library to my new laptop...
To have EVERYTHING on your New computer...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
for some reason I keep getting this message when I log into itunes: "itunes cannot locate the cd configuration folder, so you cannot import or burn cd's and dvd's." What happened?
http://discussions.apple.com/thread.jspa?messageID=3645581�
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I am logging into iTunes with a new device. This was my wife's computer. When I log into iTunes with my login and password I see her music. Did I lose my music libary?
never mind. New Itunes seemed to have solved issue.
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I was trying to do a favor for my gf, and I accidentily on purpose uninstalled bonjour. It has seemed to really screw up iTunes for me. What are my next steps to get this back to normal? I have downloaded and using the icloud and ios5. I have two iPhones 3gs and our iPad2. And our computer is windows xp(yes it is time for an upgrade)
Try the troubleshooting help here. http://www.apple.com/support/iphone/assistant/phone/
You may need to restore your iPhone.
If it won't restore, try here. http://support.apple.com/kb/ht1808
If nothing helps, you need to contact Verizon for information for an exchange or refund. This is a user to user forum, not Apple.
Apple's policy for a refund or exchange is within 14 days of purchase. Verizon's policy may be different.
Definitely try restoring .. hopefully you won't have to go through the hassle of an exchange. -
When I try to re-install an app that I have already bought it gives me a message
the app will be available for downloads when you sign in to the itune store on your computer.
I'm on the computer, signed in and I don't see where to get the downloads.JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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When I try to log in to the iTunes Store on my Apple TV I get an error message that says the Apple ID isn't recognized or password is incorrect. It matches what I use for logging into iTunes from my PC, any suggestions?
It's a straightforward port-forwarding issue.
You need to forward ports to the internal ip address of your apple tv as follows:
TCP 123
TCP 3689
UDP 5353
TCP 80
TCP 4343
TCP 53
This may also solve other problems you may have with homesharing... -
Why do the graphics change when I log into iTunes
Why when I try to log into iTunes, do my graphics go crazy and I can't make anything out? It only happens with the program iTunes, no other programs
Are you opening the same Pages document or do you open another document like Word? I has recently been a similar discussion in this forum.
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i've installed iso7 on my ipad and its asking for password but i did not install one,what can i do?
Hey Beata G,
Welcome to the Apple Support Communities. If you are unable to install the software update, you may need to plug the iPad Mini into a power source. If it is below a certain percentage in power it will require power to ensure that iPad Mini does not loose power when installing. If you still have issues the following article will walk you through that process and also if you want to update the iPad Mini through iTunes.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Regards,
-Norm G. -
Sometimes when sending a mail it will go more often it won't go, it doesn't seem to be relevant to my geographic position and the message" a copy has been placed in your Outbox. The sender address" my email blah blah" was rejected by the server" . Any ideas?
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
When I log on to iTunes on my iPad to install apps iTunes accepts my login and password but doesn't download the apps. How do I fix?
Were thse apps you're downloaidng fresh or updating them?
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When I go into "music" to purchase a song a "pop up" comes up asking me to verify my payment information. When I click on that it's asking me for payment information even though I have a $26.47 credit on my account. Out of frustration, I entered in payment information and when I went to purchase a song, it still didn't allow me to download. I don't understand what the problem is. I've sign out and re signed in to hopefully update my account (as advised by a trainee at the Apple store) but that hasn't worked either. When I go into my account information - it's all there, my name, address, apple ID, even the credit I have. It shows that there is: "No credit card on file". It shows that I have 2 computers are authorized to play content purchased with this Apple ID. What do I have to do to use this credit?
Even if you put a credit or debit card on file with iTunes it will still use your balance FIRST.
I would suggest putting a card on file and testing to see if it will allow you to make a purchase, then removing the card from the account after successful download of an item.
EE
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