When I sign on to firefox, the main screen disappears to the right. I tried to minimize, maximize, f11 full screen and even reinstall - same problem. Any ideas on how to fix?

This issue has not happened before and just started yesterday. I have not installed any new programs and have no idea what may have triggered it. The program is running - I just cant see it.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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HT203216 When I try and open microsoft outlook it crashes and won't open . Any ideas on how ti fix this ?

Recently purchase office 365 home premium . Was working fine but now outlook wont open
Any ideas ?

1. Your question has nothing to do with an iPhone, which is what this forum is for.
2. Your question has nothing to do with an Apple product, so I suggest you post your question the Microsoft Mac forums: http://answers.microsoft.com/en-us/mac

So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.

When I try to use the internal hard drive as a scratch disk I get this error "unable to set scratch disk- the selected directory is on write protect or non-writable media. Any ideas on how to fix this. It only happens in fcp.

By internal, I assume you're referring to your systems (boot) drive. Is it, by chance, a partitioned dive?
Also…although many people successfully use their systems drives as scratch disks, over time you'll have better results using a dedicated drive for your media.
Good luck.
Russ

My Ipod is stuck on a white screen with the wrong time and a lock. computer doesn't recognized my Ipod..also gets hot when connected to charge..any ideas on how to fix this? Thank You

Hi
My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than You

If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase.

I'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

i'm getting a 9041 error when trying to convert files to AAC -- any ideas on how to fix it? the files files in iTunes show up as Apple Lossless but i can't put them on my iPod

"I have been able to convert to AAC by first converting to AIFF and then to AAC. This is a pan though."
this worked for me.
thanks.

HT1338 When I insert a disk, a disk icon does not appear on my desktop, nothing happens and there is no option to eject. I have to restart in order to eject the disk. Any ideas on how to fix this problem?

When I insert a disk, a disk icon does not appear on my desktop, nothing happens and there is no option to eject. I have to restart in order to eject the disk. Any ideas on how to fix this problem?

Recently when I search for things in the top right search bar in iTunes, the results show up but I cannot click on them. Any ideas on how to fix this?

Recently when I search for things in the top right search bar in iTunes, the results show up but I cannot click on them. Any ideas on how to fix this?

Go to this address: http://mycroft.mozdev.org/search-engines.html?country=AU
Item 24 lists 3 installable major search engines for Australia.
You can also restrict your search in Google by including ''country:au'' or ''location:au'' or ''city:perth'' (for example) in your search terms. Example: ''city:sydney plumbers'' in the Google search box will list plumbers in cities named sydney.

My primary keyboard is English UK and secondary one Spanish. Until now when switching keyboards the spell check would automatically change to the desired language. Somehow it does not happen anymore. Any ideas on how to fix this?

My primary keyboard is English UK and secondary one Spanish. Until now when switching keyboards languages the spell check would automatically change to the desired language. Somehow it does not happen anymore. Any ideas on how to fix this?

The keyboard doesn't normally play any role in Apple apps regarding spellcheck. That is determined by system prefs/keyboard/text/spelling. Go the setup item at the bottom of the list and make sure that British English and Spanish are the only two boxes checked, and then set it to Automatic. How well it works varies a lot. You may also need to check Edit > Spelling and Grammar > Show Spelling and Grammar.
If you are still using Pages 4, spellcheck is determined by Inspector > Text > More > Language. Make sure that is set to the right thing for what you want to do.

When trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

when trying to enter my wifi password the ipod won't let me enter upper case letters. do you have any ideas on how to fix this ?

Try holding the Capslock key with the letter you want to be capitalized. It should work.

HT1688 i have an i phone 4s. i have tried everything i know to do but cant get the phone to ring out loud when i recieve a call or message. any ideas on how to fix this?

I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?

Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.

My ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

my ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. (is this what you meant by charger?)
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

I updated to iOS 7 and now some of my apps won't display in landscape mode and they did before the update. Any ideas on how to fix it?

This could be from having restrictions enabled. Icons completely disappear when "restricted"

When I sign on to firefox, the main screen disappears to the right. I tried to minimize, maximize, f11 full screen and even reinstall - same problem. Any ideas on how to fix?

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