When I transfer my purchases from my phone to computer, the songs show up greyed out with a circle with 2 arrows

My songs show up on my computer greyed out and won't play with some sort of refresh circle beside them

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

Similar Messages

Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do?

Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do to fix this and get rid of the grey songs?

Go back to iTunes, select the Music tab, uncheck the 'sync music; button, then hit apply.

When I send an email from outlook on my computer, the email address appears in my iphone4 contact list. How do I stop this?

When I send an email from outlook on my computer, the email address appears in my iphone4 contact list. How do I stop this?

Blair84 wrote:
Double check your contacts email, and if its incorrect, go to their contact and change it and save it or you can delete the email you put in, and manually type it in.
Hope this helps.
How would that help the original poster?

I'm trying to import my bookmarks from Safari, but under File, the "Import" command is greyed out. How can I import those bookmarks from Safari?

I'm trying to import my bookmarks from Safari, but under File, the "Import" command is greyed out. How can I import those bookmarks from Safari?

In IE: <br />
File > Import/Export - Export to HTML file
''then in Firefox:'' <br />
Bookmarks > Organize Bookmarks -> Import & Backup - Import HTML... = From HTML file

How do you transfer voice memos from your phone to computer

How do you transfer voice memos from your phone to computer

Is it possible to transfer a voice memo to my computer and then convert that to text that can be printed?
Here is my problem. I study harbor seals and have always taken hand written notes that then must be typed into the computer when I get home from an observation. Is there any way I can dictate what I see to a voice memo and then have that translated to text. If there is which would do it best an iphone or ipad (I have neither, just a tracphone for an emergency).
Perhaps this is asking too much from the technology available but it would be a great help if I could do this.
Thanks for any help you can give!

HT201401 Only some of my music that I have downloaded from itunes plays on my iphone. The songs that wont play have a round circle with a darker square in the middle. Can someone please tell what this means and how I can get the rest of my music on my iph

I can only get some of my downloaded music from itunes on my iphone. The music that wont play has a round circle with a black square in the middle. Can someone help me to get all my music on my iphone. Thanks

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

Hi there, have just tried purchasing an album in iTunes but the price tab is greyed out. This is like it for non explicit songs, yet the explicit songs and albums I can purchase fine. Seems a bit back to front to me, any ideas?

Hi there,
Have just tried buying an album in iTunes on my iPhone 5 and the price tab is greyed out. The album is "clean" yet all the explicit albums price tabs are fine and i can purchase and download fine. Seems a bit back to front to me, any ideas what's going on?

Try this previous discussion:
https://discussions.apple.com/message/1552107#1552107

When you transfer app purchases from in my case an iPad to iTunes does it include data from the apps?

For example the app Ladida that records your voice and makes it into a song. I have lots of songs saved in the app from some of my baby cousins, does that get transfered with the app to iTunes so that if I ever need to sync it back to my iPad the songs will all be there??

No. App data gets stored on the device and is backed up when you backup the device. If the app doesn't provide a way to save the data via say the File Sharing system, or email, then you need to keep the app on the device. If you remove the app any data associated with it will be deleted from the device, and at the next backup it will also be removed from the backup set.
tt2

Can I transfer music from my iPod touch that was originally burned from CD's or does it only transfer music purchased from Itunes? My computer crashed and I lost all of my music?

My computer crashed and I lost all of my music. I have music still on my Ipod touch but a lot of it was originally burned from CD's onto my computer. Is there any way to transfer this music back to a new computer or will I need to re-burn each individual CD again to get this onto the new computer?

- iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you will need a third-party program like one fo those discussed here:
Copy music

TS1717 Downloaded "clean" album from store. Some of the songs show their total length, but only play partway thru. Any ideas on how to get songs to play full length?

Downloaded from "clean" cd from store but some songs only play partway even though total time shows.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Help i have an iphone and an ipod connected to the same apple id but i cant seem to transfer my purchases from one device to another the computer says im not authorised but when i authorize it it says its already authorized

iugfutfuk

If only a relatively small number of songs are affected, delete and redownload them if doing so is free in your country. Otherwise, click here and follow the instructions.
(69302)

How do I stop automatic transfer of purchases from Apple tv to computer?

I bought the 160 gig Apple tv so I could spare my macbook from iTunes content (The MB has a small harddrive). I unchecked the "sync TV show" option in iTunes (under the Apple tv). The problem is that my Apple tv keeps transferring my purchases back to my computer. The 80 gig macbook harddrive is not comfortable with the size of those shows.
How can you turn that opion off?

I have a very similar problem in that purchases I make on the ATV are shuttled off to my computer even before I have a chance to watch them. Nothing remains on the AppleTV except (strangely) a show I bought from iTunes months before I ever got the ATV. In order to watch anything, I have to either leave my computer turned off between the time I order and watch it; or I have to have my computer on in order to stream the show back to the ATV. I like the idea of syncing with the computer as a backup solution, but the ATV should be designed to prefer to keep unwatched material on its hard drive until some threshold storage level has been reached, and then it should move off older shows to make room for newer ones.

How come when I transfer my images from my memnry card. The Images on my desck top in the Picture Folder have for each image a box with the logo CR2?

Has this happen to anyone else?

Yes. CR2 is...Canon?
I have this happen with my Fujifilm RAWs (which are in RAF file format) in Windows 8.1 with the latest updates and they still won't show thumbnails. I think there's at least a couple of file browser utilities available that help in that regard, but since Adobe Bridge has out-of-the-box support I use that as my file browser anyway.

When I transfer audiobook discs from iTunes to my nano, the chapters end up out of order. For example, Disc 1 chapters go from 1-3, 10-15, 4-9. The chapters are listed in order on iTunes. Does anyone have a suggestion on how to fix this. Thanks!

Can someone help with an iTunes syncing to Nano iPod problem?

The sort fields should generally be empty unless you've putting in custom values to sort solo artists by their surnames. You can apply common changes to thousands of tracks at once, just don't apply the wrong change because there is no undo.
It is a good idea to backup before undertaking large scale changes. See this backup tip for a suggested approach.
tt2
Message was edited by: turingtest2

I imported a cd that I purchased and I can't get it to sync to my phone. All the songs have a grey circle in front of them and the names of the songs are grey as well. How do I get iTunes to see them so they can sync to my iPhone?.

I've imported 3 cd's to my iTunes, but they continue to be "grey-ed out" with a dotted grey circle in front of them. The music will not sync to my iPhone. How do I get iTunes to recognize them so that they will sync?

Thanks Chris CA.
In the Gen 4 they offer "Settings" then "Reset Settings" Then it asks, "Do you want to reset your iPod?" I click on "reset" but then nothing resets. :-( This is what makes me think it might be locked or something....

When I transfer my purchases from my phone to computer, the songs show up greyed out with a circle with 2 arrows

Similar Messages

Maybe you are looking for