When I try to burn a CD off of my MacBook Air (from iTunes) using the external CD drive, it acts like it is burning the CD, but then when I try to play it the CD is blank.

When I try to burn a CD off of my MacBook Air (from iTunes) using the external CD drive, it acts like it is burning the CD, but then when I try to play it the CD is blank.

Many thanks for the diagnostics.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver.  This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

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