When i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss
when i try to connect my new ipad to my home wifi i get a message saying unable to join the network BTHub and my only option is to dismiss
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/
Similar Messages
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I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?
Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it -
I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
Recently, my iphone 4s lost connection with the wifi network I set up on my imac desktop. The message I receive is "unable to join the network..."
Can anyone offer a solution to this problem? Thanks!Oh, so the problem has nothing at all to do with the iPhone ... it is that you cannot remember the network password! No wonder the iPhone cannot join the network.
Why not simply destroy the network and set up a new one with a password you remember? -
When trying to access my wireless network, get a message "unable to join the network". I tried turning everything off and back on, reset phone, etc. (all of the suggestions under troubleshooting guide). It was working until last night - it suddenly wasn't on anymore and then I couldn't get back on. Any suggestions?
1- try updating your phone (If you can)
2- try reebooting
3- (I know this sounds crazy but) put it in the freezer for a few hours. -
AE green light but still Unable to join the network - G5 and iPad 1st Gen
I gave my old 1st gen AE to my parents as they got an iPad and needed Wi-Fi. The AE is plugged directly into their ADSL box (Livebox - Orange in France if it makes any difference) and it worked from when they plugged it in a few weeks ago until now for some reason.
It still lights up with a continuous green light and both their G5 iMac and iPad finds the network (Apple Network Bbf09-whatever) but won't allow them to sign on. There is no password (never has been) as they live out in the country side so no leaching. They can individually sign on (one at the time only) wirelessly from the Orange ADSL modem which is no good.
Tried to unplug everything: ADSL Modem and AE left unplugged for a couple of minutes and reinserted. Still the light is solid green, shows up on the list of networks but won't connect. Keeps saying "Unable to join the Network"?
Anyone having any ideas?UPDATE: It turned out to be the ISP. The signal quality that came in was not very good for some reason and caused problems with the WiFi through the AX.
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I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help
Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem. -
i m not able to connect for the wifi which i have used earlier ,i m getting an error as unable to join the network how to resolve this please help me
We were able to log in this morning and all is working. You should be able to log in at any point today. Please let us know if you are having any other difficulties.
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When i try to connect m'y iPad 2 to a wifi its ont working because he cant find the ip adress
When i try to connect m'y ipad2 to a open wifi ifs ont working because hé cant ont fin d the ip adress
Does this happen for all wifi access points or just a specific one? Are you able to connect to any wifi network?
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HT204409 i'm receiving a message for unable to join the network when entering in the wifi password
the message I'm receiving on the Ipad mini when entering the home network password is: Unable to join the network!!!
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. Contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.
See also here: http://www.apple.com/support/ipad/wifi/ -
My i-phone cannot connect to my wi fi-all of a suddon. My wife's i-phone 4 is connected to the wi-fi network.
I just tried to connect my daughter's i-phone 5, and could not connect message came up "unable to join the network "Sunday".
My I-pad is connected to Sunday also.
I tried the reset routine, and when I try to get on line, it asks for my password. I put it in and it stll says unable to hoin message.
Can someone help?Reset your network settings. Settings>General>Reset>Reset Network Settings
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I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
Settings > iMessage > Enter Apple ID
I enter the info
Click "Sign In"
Prompted for my Apple ID Password again (in a pop up)
Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
OK the message
I verify Safari can get toethe web & load pages OK
Back to iMessage in Settings
Repeat steps 1-4
Now at iMessage screen where I set how people will message me. I have my iPhone's number, my email address I use for Apple ID, and my @me email address
I leave them all checked and I hit "Next"
"Verifying" with the spinning wheel at the top of the screen...
Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
What have I done to try to make it work?:
Retied as directed by iPad
Powered iPad off & tried again
Turned airplane mode on, off, and tried again
Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
Please suggest something...someone.... anyone?I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
Settings > iMessage > Enter Apple ID
I enter the info
Click "Sign In"
Prompted for my Apple ID Password again (in a pop up)
Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
OK the message
I verify Safari can get toethe web & load pages OK
Back to iMessage in Settings
Repeat steps 1-4
Now at iMessage screen where I set how people will message me. I have my iPhone's number, my email address I use for Apple ID, and my @me email address
I leave them all checked and I hit "Next"
"Verifying" with the spinning wheel at the top of the screen...
Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
What have I done to try to make it work?:
Retied as directed by iPad
Powered iPad off & tried again
Turned airplane mode on, off, and tried again
Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
Please suggest something...someone.... anyone? -
Ipod wont connect to wifi, says "unable to join the network"
my ipod touch wont allow me to join my home wifi network, tells me "unable to join the network"
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
How do I connect my new iPad to my home wifi?
I'm having trouble connecting my new iPad mini to my home wifi. When I choose my (Locked ) home network it takes me to a screen the has DHCP/BootP/Static. Also choices for HTTP Proxy. I have no idea how to unlock my home network and access the wifi. Thanks.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
When I try to connect my iPod Nano 4th gen to my laptop I get a message that my device may be corrupted and asks do I want to format the disc. However, I have hundreds of songs and photos that I don't want to lose. What can I do?
This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock
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