When I try to hibernate my computer, it goes through the process of shutting down but immediatly restarts. could this be caused by the browser?

I am running windows 7 on a dell laptop xps 17. This has only started happening recently and the only thing that has been changed on my computer is the update for firefox. At the moment, it will sometimes hibernate when I shut the lid, however, on at least one occasion I could not get it to work, and had to shut the computer down, instead. I don't know what else you might need to know. Please contact me if you need more information or if this is not a browser problem, so that I can look elsewhere for the answer.

I think so...I've been doing some experimenting...the first time this happened, I thought that it was just a glitch in something. After I shut down the computer completely, it doesn't do it...a day or so ago, there was an update applied by firefox and it seemed that it started doing it again after that. However, this doesn't make sense to me. I shut the computer down a while ago and now it is hibernating fine again. I tried shutting it down after I logged on and it worked fine. I've opened firefox and it is still working fine. I've also opened my outlook and it doesn't appear to be causing it. I believe that something I am opening might be doing this even though the program itself is shut down, although I have no idea how unless the computer believes it is still on. The only other program I run, is MSWord and MSN messenger, which is open now and I can still hibernate. I figured that the this was a long shot but thought I would ask. So I think the answer to your question is yes, it happens even when I don't have firefox open. I've shut everything down and tried to hibernate it and it won't do it once this starts happening. I'm completely out of ideas.

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