When I try to install 3.6.18 I get a message that the installation failed because an other copy of Firefox was running. But this is not the case. How may I install the downloaded new version?

I have tried to install this new version several times, but each time I got the same message. I have no other program running on the PC when I perform this installation. My present version is 3.6.16.
Best regards
Tor Blaasmo

That file might have moved to a different location on the server. I think you'll need to check with RefWorks support or your local IT department on why the install page links do not work.

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