When I try to install softwear(new printer driver and "Flash Player" . The "Name" box says "apple". I'm asked for my password but it is always deemed wrong. Is this my Apple password, or a different one?

When I try to install Flash Player/new printer drivers download, a window asks for my password. The "Name" says "apple". My password is always deemed wrong. I'm entering my "Apple" password. Is there a different password?

silmer wrote:
When I try to install Flash Player/new printer drivers download, a window asks for my password. The "Name" says "apple". My password is always deemed wrong. I'm entering my "Apple" password. Is there a different password?
Normally you will be asked to confirm software installation and updates, which is what that window should be for. However, the "Name" is the "User" name as shown in System Preferences > Users & Groups. Is "apple" your User name? If not, try entering what your User name is and then the password that goes with it.

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When i try to install i tunes it goes so far down the installation process then i get a message ' could not access network location %APPDATA%\. Can any one help.

When i try to install i tunes, it goes so far down the installation process and then comes up with a message ' could not access network location %APPDATA%\. I then retry and it comes up with the same message.
It also tells me i tunes needs 'Quick Time' to support the software. I have downloaded Quicktime from i tunes seperately and gone through the whole process again, only to get the same message.
Can anyone please help?

These kind of messages can often be cleared by using the Microsoft Installer cleanup Utility.
Here is a method for cleanup of your old iTunes installation and reinstall.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista or Win 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

I'm a linux user (mint 9) and installed FF4. When I try to bookmark a new page it doesn't give the Usual dialog to add the bookmark- it gives an empty shell of a small window that should be there.

I'm a linux user (mint 9) and installed FF4. When I try to bookmark a new page it doesn't give the Usual dialog to add the bookmark- it gives an empty shell of a small window that should be there. this shall seems to point at the little star, but it's totally empty.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

When i try to install iPlanet App Server on NT, I do not get screen to enter license key valid for evaluation. --- " cache File Read error"

When i try to install iPlanet App Server on NT, I do not get screen to enter license key valid for evaluation.
Also during installation screens an error window is displayed saying "cache File Read error -- Could not read ProductKey entry from the cache file "

Hi,
I also get the following message:
"Could not read ProductKey entry from the cache file"
I have no idea how to provide the installation software with the key. I also tried "keycheck.exe"
Do you have a solution for this problem? Did you finish the installation?
Christian

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website.

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?

Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you?

I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay

never mind i got it by going into my account and veiwing hidden items and there it was

We purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

we purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

Find your serial number quickly

When I try to Bookmark a new page, I do not get the "Page Bookmarked or Edit This Bookmark" window. I t does place the site into my bookmarks but I have to go to "organize" bookmarks in order to put it where it belongs.

When I try to Bookmark a new page, I do not get the "Page Bookmarked or Edit This Bookmark" window. I t does place the site into my bookmarks but I have to go to "organize" bookmarks in order to put it where it belongs.

How are you saving a new bookmark?
There 5 ways to save a new Bookmark in Firefox, the first 4 should offer to save the new bookmark in a folder:
1.
2. Right-click and select Bookmark this Page.
3. Bookmarks > Bookmark this Page
4. Double-click the Star that is on the right side of the Location bar.
4a. (A single-click on the Star will save the new Bookmark to the Unsorted Bookmarks folder, without opening the Edit this Bookmark dialog.)
5. Drag the website image in the URL bar into the Sidebar view of Bookmarks
or to the Bookmarks menu bar item and then into the drop-down or onto the Bookmarks Toolbar

When I try to install IOS 5.1.1 using ITunes on my computer, It says it will take 9-10 hours, and then I get an message that it could not install.

When I try to install ISO 5.1.1 using ITunes on my computer, it says it will take 9-10 hours, and then I get a message it did not install.

When I try to install ISO 5.1.1 using ITunes on my computer, it says it will take 9-10 hours, and then I get a message it did not install.

I downloaded the Acrobat 11 trial and I can open the product. During the install it deleted the existing print driver and did not install a new print driver so I CAN Not create and print pdf files.

I downloaded the Acrobat 11 trial and I can open the product. During the install it deleted the existing print driver and did not install a new print driver so I CAN Not create and print pdf files.

What OS? Have you tried a repair and updates from the HELP menu? The updates may be the key.

I have an iBook g4 14" 1.42 ghz. I recently installed a new hard drive. I put the install CD in. Then, I pressed the power button, then the "C" key. Black screen and No chiming. Please tell me, what I can do to resolve this? What is the problem with it?

I have an iBook g4 14" 1.42 ghz. I recently installed a new hard drive. I put the install CD in. Then, I pressed the power button, then the "C" key. Black screen and No chiming. Please tell me, what I can do to resolve this? What is the problem with it?

Since it will not boot then a hardware test can't be run. You could try FireWire Target Disk Mode and if it works then access from another Mac to run tests on the new drive. You could also try installing the OS X software from the host computer. If this does not work then professional help should be considered.
http://support.apple.com/kb/ht1661
http://osxdaily.com/2010/04/07/how-to-boot-a-mac-in-target-disk-mode/
http://www.macobserver.com/tmo/answers/how-to-use-target-disk-mode-to-boot-from- another-macs-hard-drive

Installing a new hard drive and want to re-install Photoshop

I need to install a new hard drive and want to re-install Photoshop. Since I will installing a new OS, when I deactivate Photoshop from the old hard drive, should I permanently deactivate or suspend activation?

Help > Deactivate

I installed a new hard drive and trying to reinstall FCP2 and on the install disc i get the following message - "You can't open the application FC Studio.mpkg because power PC applications are no longer supported"

I installed a new hard drive and trying to reinstall FCP2 and on the install disc i get the following message - "You can't open the application FC Studio.mpkg because power PC applications are no longer supported"

Because you are running lion.. FCS 6 is a Power PC app and Lion doesn't support Power PC anymore.. So you can't install it.. Three options..
1. Revert back to Snow Leopard.
2. Purchase FCP X...
if you can't stand FCP X
3. Call apple directly, 1800-MYAPPLE and ask to purachse FCS 3 for $999... (its FCP 7)
I just got FCS 3 today through apple phone sales..

I recently installed a new hard drive and don't know how to install the software.

I recently installed a new hard drive and now when I turn it on, it just shows a blinking file with a question mark on it. What do I do now? How do I install the software if I can't get on the internet from my MacBook? Can the apple store do it for me?

Which operating system version did you have?
We also need to know which exact model Mac (almost always include this information when you post - saying MaBookPro is almost as bad as saying "Ford car" in terms of the variety of submodels) because some newer models can boot from the Internet.
OS X: About OS X Recovery - http://support.apple.com/kb/HT4718 - "OS X Lion, Mountain Lion, and Mavericks include OS X Recovery. This feature includes all of the tools you need to reinstall OS X, repair your disk, and even restore from a Time Machine backup without the need for optical discs."

Using Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".

I'm not very tech savvy but am trying my best to use Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".
Last night no problems, woke this morning and it was freezing so I forced a restart and got the grey screen with the folder and question mark. Ran off to best buy to get an external drive... Please help! Thank you!

I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

When I try to install softwear(new printer driver and "Flash Player" . The "Name" box says "apple". I'm asked for my password but it is always deemed wrong. Is this my Apple password, or a different one?

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