When I try to launch iTunes is says that the application can not be opened

When I try to open iTunes it says that the application can not be opened, that the required folder can not be found. On my husbands log-on iTunes will open. I am so confused. Please help!!!

Hello Keaton44,
I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
Sterling

Similar Messages

  • HT1923 when i try to reinstall itunes it says that the older version of the apple software update cannot be removed, what should i do?

    I have tried to remove it myself and it says the parimeter is incorrect and it cannot be found. help!! i need itunes reinstalled.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I have a new desktop system and my itunes sych my movies and when i try to watch it tells me that the movie can not be located

    has anyone experienced this issue?

    Hello Keaton44,
    I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
    If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Regards,
    Sterling

  • Hello when i try to down load itunes if says "This installation package can not be opened. Verify that the package exist and that can access it.  or contact provider" what do i do LOST

    ello when i try to down load itunes if says "This installation package can not be opened. Verify that the package exist and that can access it.  or contact provider" what do i do LOST

    Hi MrJavonte15,
    If you are having issues installing iTunes on your Windows machine, you may want to take a look at the following article:
    Apple Support: Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    If you have previously installed iTunes and continue to have issues, you may want to remove and reinstall iTunes:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Cheers,
    - Brenden

  • After I tried to update my ipod to iOS 5, my ipod screen turned to the screen of the cherger cord pointing to the iTunes symbol. when I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes  and i did download t

    After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.

    Just what do you not understand?
    Did you try:
    Try to restore from another known-good computer and network.
    Error 3014
    This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

    I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
    Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

    1
    Close all iWork applications
    2
    Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
    3
    empty the trash
    4
    shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
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  • When i try to backup my iPod - says that "my computer can't save backup"

    when i try to backup my iPod - says that "my computer can't save backup"

    See iTunes: "Backup could not be saved on the computer" alert message, http://support.apple.com/kb/ts2529

  • TS2529 I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook

    If the backup is corrupt, there is nothing that can be done.
    For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore?  iPhones are not intended as sole storage of any media.

  • I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?

    I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • Why is iTunes repeatedly saying that the comp is not authorized to sync with my iPhone despite having repeated the steps to authorize it??

    iTunes does not sync with my iPhone; saying that the comp has not been authorized to. It suggests that i authorized it by going to Store > Authorize This Computer. I did exactly that, and it still refuses to sync.
    I'm not able to sync my music, videos, photos, etc as a result.
    This occurred after i had synced my iPhone to another comp in another location recently.
    Please help!

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

  • The message that comes up says that the server can not be found ...why does this keep happening?

    I continually get the message that the
    'server can not be found at this address. Check to make sure that the address is typed properly etc. etc.'
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    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
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    *https://support.mozilla.com/kb/Firewalls

  • When I try to update iPhoto it says that the update was issued to a different Apple ID

    I updated my Mac and then I lost access to my old iPhoto. It won't let me update the new one either and says that the update was issues to a different Apple ID. No other apple ID has ever been used on this computer....

    Check with the support people at the App Store via this link:

  • TS1702 i have purchaced many apps from the app store, and now after updating my phone to iOS 6, the apps sitting in my library in iTunes wont transfer to my phone anymore? Says that the apps can not be found. The appstore says i have no bought apps either

    I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!?  I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!?  This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?!   Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated.  I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .

    Thanks too all the people who responded. . . . (noone)
    Got it sorted though. Seems that Apple has issues with multiple apple id's.
    Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
    Even after that it was extremely hard to get my apps back on my PC.
    If anyone else has the same problem. . . .email Apple. Cya.

  • My iphone 4 won't connect to my mac. It says that I need to install the lastest version of itune (11.1) but when I try to update itunes it says that I have the current version 10.6.3. Can someone please help!

    Hi,
    My iphone 4 won't connect to my mac book, it says that I need to install to latest version of itunes 11.1. When I go to itunes and try to update, it says that I have the latest version (10.6.3). Can someone please help me!
    thanks

    You are probably running OS 10.4 or 10.5 on a PPC Mac.  No version of  iTunes higher than 10.6.3 is available for these older Macs.  I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher.  The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac.  I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.

  • My itunes dissappeared and when i try to redownload it it say that the old version of bonjour cannot be replaced. have windows xp

    my itunes dissapeared from my computer.  when i tried to redownload i got an error message stated that the old version of Bonjour could not be replaced.  i tried to manually remove it and it will not let me remove it. 

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
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    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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