When I try to open a photo I get a black page with an exclamation mark??

I noticed that I had at least 3 copies of each photo for some reason and when I deleted the two copies I now can't seem to view the one remaining photo. Please advise.
James

James
I'm going to assume that these
3 copies of each photo
you've noticed are in the iPhoto Library in the Pictures Folder? I'm going to assume this because
I deleted the two copies I now can't seem to view the one remaining photo
If this is not the case, then post back.
*It is strongly advised that you do not move, change or in anyway alter things in the iPhoto Library Folder as this can cause the application to fail and even lead to data loss*
There is never a need for you to enter the iPhoto Library via the Finder. There are no user-serviceable parts there. Every time you do enter the iPhoto Library via the Finder (or any other app) you risk damaging the Library.
Especially when you go and throw away your own photos.
1. They're not copies, they are versions. When you import a pic to iPhoto it's copied into the Originals Folder and a thumbnail version is created (for faster display) in the Data Folder. So, when you look in the iPhoto Window it's the thumbnail that you see. When you double click to edit/view it's the actual file that comes up. If you edit the pic iPhoto creates an edited version. That's in your Modified folder.
2. The "some reason" iPhoto does this is because a: you want it to work fast, b: it preserves your Original file at all costs.
Please advise.
So, what versions did you trash? If you can see the pic in thumbnail form in the iPhoto Window then I have a bad feeling...
Let us know what you've done and perhaps we can help.
Regards
TD

Similar Messages

I've been using Iphoto as a primary download program for years. As of today, when I click a thumbnail to open the photo, I get a black screen with an exclamation mark on some shots. Also, these shots can't be dragged into Adobe Bridge. Would love help!

I use Iphoto as my primary download tool, then drag images into Adobe Bridge. Just today, when I tried to open a photo by clicking a thumbnail, all I got was an image of an exclamation mark and I couldn't drag the shot either. These are images I've successfully opened and dragged before. I would love guidance from anyone who knows a fix for this. Thanks! John

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto?
As Larry says, your workflow doesn't make a whole lot of sense. If you're using iPhoto only for downloading then you're best off using Image Capture (in your Applications Folder) and just keep the whole database element out if it. If you're using iPhoto also to organise, then what are you using Bridge for? Anything you do in Bridge - or Photoshop - is unavailable in iPhoto if you work this way.
Regards
TD

I can see the pictures in iPhoto but when I try to open a picture I get a grey box with a big !

I can see the pictures in iPhoto but suddenly this morning when I try to open a picture I get a grey box with a big "!" Please help!

You really should run check for updates. It's up to 9.1.3 now.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

When I try to open i photo I get a message saying it can't open because it is either damaged or incomplete. I worked a few days ago. What can I do?

I have a MacBook Pro that is 2 years old and is up to date with updates. All of a sudden when I attempt to open i photo I get a message that says it is either damaged or incomplete and cannot open. Any ideas on how to fix this?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I have hundreds of photos on my computer but when I try to click on them it shows a grey box with an exclamation mark. How do I get the program to let me edit and use the photos?

I have hundreds of photos on my computer but when I click on the photo all that comes up is a gray screen with with an exclamation mark.
These are the last photos ever taken of my husband and I need to know how to recover them properly.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

When I click on my thumdrive of the photos, I get a black box with an explanation mark. I am using iphoto 9.2.1

When I click on the thumbdrive pictures, it opens to a black box with an explantion mark. I am using iphoto 9.2.1. Note this just started last night.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

When i try to open a site, i get several new pages open with 4 tabs apiece, 2 index of files pages and 2 server not found pages. i have had as many as 10 of these pop up one after the other. initial page loads but i have to close all the other pages.

i have an HP with mozilla 4 browser

Hi,
Thanks for the reply. I have tried this on another machine running the same version of Blackboard. It works fine.
Only difference is that the machine that has the JVM crash is running on Fujitsu PrimePower and the OS is Solaris 9 (but twigged for PrimePower).
The one where it runs and starts up successfully is running on SunFire (OS is Solaris 10).
I am wondering if there is a problem with the JVM loading required libraries because of the OS being different versions.
Any leads on this is welcomed. Thank you.
Regards,
Hon Peng
===================
On Fujitsu Primepower
SunOS 5.9 Generic_118558-33 sun4us sparc FJSV,GPUS
the Dependencies for libjvm.so are as follows:
===================
bash-2.05$ ldd -r libjvm.so
libsocket.so.1 => /usr/lib/libsocket.so.1
libsched.so.1 => /usr/lib/libsched.so.1
libdl.so.1 => /usr/lib/libdl.so.1
libCrun.so.1 => /usr/lib/libCrun.so.1
libm.so.1 => /usr/lib/libm.so.1
libthread.so.1 => /usr/lib/libthread.so.1
libc.so.1 => /usr/lib/libc.so.1
libnsl.so.1 => /usr/lib/libnsl.so.1
libmp.so.2 => /usr/lib/libmp.so.2
/usr/platform/FJSV,GPUS/lib/libc_psr.so.1
=====================================
On SunFire, Sun machine
SunOS 5.10 Generic_118833-36 sun4u sparc SUNW,Sun-Fire-280R
the dependencies are different for the libjvm.so:
=====================================
bash-2.05$ ldd -r libjvm.so
libsocket.so.1 => /lib/libsocket.so.1
libsched.so.1 => /usr/lib/libsched.so.1
libdl.so.1 => /lib/libdl.so.1
libCrun.so.1 => /usr/lib/libCrun.so.1
libm.so.1 => /lib/libm.so.1
libthread.so.1 => /lib/libthread.so.1
libc.so.1 => /lib/libc.so.1
libnsl.so.1 => /lib/libnsl.so.1
libmp.so.2 => /lib/libmp.so.2
libmd5.so.1 => /lib/libmd5.so.1
libscf.so.1 => /lib/libscf.so.1
libdoor.so.1 => /lib/libdoor.so.1
libuutil.so.1 => /lib/libuutil.so.1
/platform/SUNW,Sun-Fire-280R/lib/libc_psr.so.1
libm.so.2 => /lib/libm.so.2
/platform/SUNW,Sun-Fire-280R/lib/libmd5_psr.so.1

Photoshop CS5 keeps closing when I try to open a photo

Ok...Photoshop launches just fine but as soon as I try to open a photo I get the message:
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Anyone else expereinced this?
thanks much!

More or less standard advice in this kind of case is:
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Try disabling OpenGL drawing by choosing Edit - Preferences - Performance and unchecking [ ] Enable OpenGL Drawing. Restart Photoshop.
If this helps, then chances are good that you need to update your display driver. Go to the web site of the maker of your display adapter (video card) and download and update their latest. EXCEPTION: If you have an ATI Radeon card, avoid ATI Catalyst 11.3 and 11.4 - use 11.2 instead.
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If you have installed any fonts since the last time Photoshop worked, this is especially likely. The workaround for this is to move all non-original Windows fonts to another folder temporarily and see if the problem goes way.
3. Your preferences may have gotten corrupted.
Photoshop maintains a lot of preferences in files, and if any kind of system fault has resulted in nonsense values being written in those files, it may be driving Photoshop batty. The preferences can be returned to defaults by pressing and holding Control - Shift - Alt when first starting Photoshop from its menu or shortcut. If you're quick enough it will prompt you to delete your preferences.
4. Your document may be pointing to a non-existent printer or something's wrong with your default printer setup.
I've seen several folks have their problems here solved by tweaking the printer setup, though I don't recall exactly what any of them did.
Good luck.
-Noel

Why am I getting this error message when I try to open a photo in Preview?

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Repairing the permissions of a home folder in Lion is a complicated procedure. I don’t know of a simpler one that always works.
Launch the Terminal application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press return:
chmod -R -N ~
The command will take a noticeable amount of time to run. When a new line ending in a dollar sign ($) appears below what you entered, it’s done. You may see a few error messages about an “invalid argument” while the command is running. You can ignore those. If you get an error message with the words “Permission denied,” enter this:
sudo !!
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
Next, boot from your recovery partition by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the recovery desktop appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, enter “resetpassword” (without the quotes) and press return. A Reset Password window opens. You’re not going to reset the password.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select  ▹ Restart from the menu bar.

What does it mean when iPhoto displays a warning sign with an exclamation point when you try to open a photo in your library?

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rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
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iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage.

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When I try to open Photoshop CS6 I get "Error Code 16"
I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
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Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
I also have these Adobe products:
Adobe Photoshop
1045-1297-1724-5553-8938-xxxx
Adobe InDesign
1037-1476-0290-3491-8464-xxxx
Adobe Audition
1137-1169-5106-2253-7226-xxxx
Adobe Photoshop
1045-1007-5934-1160-3319-xxxx
Adobe Photoshop Elements
1057-4535-7945-2468-2014-xxxx
and some more.
I am grateful for all help.
/// Björn Andrén   -   [email protected]   (member ID)
=======================================================================
Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
========================================================================
Adobe CC/CS6 - Error 16 and no SLStore or PCD File
https://forums.adobe.com/message/7157810
https://forums.adobe.com/thread/1243845?tstart=0
=========================================================================
How to Erase an Adobe Registration File
http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
=========================================================================
Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
========================================================================
Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
========================================================================
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
[Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:24:22 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
[Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
[Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Feb 09 17:24:22 2015] [System32Folder]            : C:\Windows\system32
[Mon Feb 09 17:24:22 2015] [SharedApplicationData]    : C:\ProgramData
[Mon Feb 09 17:24:28 2015] Language selected: English
[Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
ADOBE
Gen_WWCombined-en_US-20121017_1230
[Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
[Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
[Mon Feb 09 17:24:38 2015] 1. All
[Mon Feb 09 17:24:38 2015] 2. Adobe Flash Player 10.2
[Mon Feb 09 17:24:38 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Feb 09 17:24:38 2015] 4. Creative Cloud 2014 only
[Mon Feb 09 17:24:38 2015] 5. Creative Cloud only
[Mon Feb 09 17:24:38 2015] 6. CS6 only
[Mon Feb 09 17:24:38 2015] 7. CS5-CS5.5-CS6
[Mon Feb 09 17:24:38 2015] 8. CS5-CS5.5
[Mon Feb 09 17:24:38 2015] 9. CS3, CS4
[Mon Feb 09 17:24:38 2015] 10. Adobe Id credentials
[Mon Feb 09 17:24:38 2015] 11. Quit
[Mon Feb 09 17:24:38 2015] Choice :>
[Mon Feb 09 17:24:44 2015] User selected: CS6 Only
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
[Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:24:44 2015] List of products installed on this machine
[Mon Feb 09 17:24:44 2015] Listing products for cleanup:
[Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Feb 09 17:25:02 2015] response 1
[Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
[Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
[Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Feb 09 17:25:07 2015]
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
[Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
================================================================================
OS Name    Microsoft Windows 7 Professional
Version    6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    BEAR-PC
System Manufacturer    System manufacturer
System Model    System Product Name
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
SMBIOS Version    2.6
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "6.1.7601.17514"
User Name    BEAR-PC\BEAR2
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    16.0 GB
Available Physical Memory    12.1 GB
Total Virtual Memory    31.9 GB
Available Virtual Memory    28.1 GB
Page File Space    16.0 GB
Page File    C:\pagefile.sys

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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Mylenium

When I try and open adobe illustrator I get a pop up message saying "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."

When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?

Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.

When I try to open a photo I get a black page with an exclamation mark??

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