When i try to open the iTunes app on my iPhone 4S it will just close me out of it... How do i fix this?
When i try to open itunes it just closes. I need help soon!
Do other apps connect to the internet ok e.g. Safari - and does the App Store app work ? And after logging out of your account on your phone you were able to log back in ok ?
There is a bit of troubleshooting on this page : http://support.apple.com/kb/TS1368 - it also suggests checking that the date and time are correct on your device. You could also try disconnecting and reconnecting to your network
Similar Messages
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When I try to launch the Itunes app on my Iphone, it starts and then quits right away. What should I do?
I would reinstall iOS 7.
Open iTunes (11.1 or later) on your computer and plug your iPhone into your computer.
Sync your iPhone with iTunes.
Click on your iPhone device and from the Summary Tab, Back up using iCloud and/or iTunes.
On your iPhone, open Settings/iCloud and turn off Find My Phone.
In iTunes, click on the Restore button on the Summary tab next to Check for Updates.
iTunes will completely wipe your phone and reinstall iOS 7.
Setup your iPhone as new and restore from your back up.
Check to see if the iTunes app is functioning correctly and not closing on you.
I did this last night when setting Limit Ad Tracking kept closing Settings and taking me back to the Home screen. After reinstalling iOS 7, the issue went away. -
Im trying to import songs from a cd, but it only shows track numbers, no title of songs.when it try to get the titles it gives error code saying im not registered for online use. i am signed into my account so i dont know how to fix this.
The "not recognized for on-line use" error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\.
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure.
If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
when i try to update my iphoto in app store it keeps asking me to sign in to my account but i am already signed in can someone please tell me how to fix this.
Sign in with the Account you used to purchase the apps, or that you first used when you registered at the App Store. Oher than that you need to contact App Store support. They're the only ones who can fix account issues.
Regards
TD -
I am getting this error in itunes. How do i fix it? I am running Windows Vista on my PC. It appears to still import the CDs.
Well, I installed the latest iTunes this AM, works perfectly. Although for some reason it did lock up after playing a song today.
Horror stories? That's a bit overly dramatic.
No, it isn't.
The issue you are experiencing is one that has occurred in multiple versions of iTunes, a simple search would have revealed this.
A simple search was conducted, no one seemed to have an answer. Do you always adopt such a haughty attitude? Or was I just lucky. -
I have already tried deleting my mail accounts twice. I have also reset it to factory settings.
Try here > iOS: Device not recognized in iTunes for Windows
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when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I backed up my iPhone onto iCloud, and now any new pictures I take don't save in my camera roll. And when I try to open the photo app it turns white and eventually it closes out of the app.
rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage. -
I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?
Make sure you have signed in with correct email address
Sign in, Sign out | Creative Cloud desktop app
If it is correct, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later -
Every time I open my itunes app on my iphone 5 ios7 it force closes immediately. How do I fix this?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2. How can I fix this?
Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
If you are using WiFi, reset the iPad as described above and try again.
If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi. -
when i updated my macbook, the iPhoto app disappeared, it now wants me to purchase it to download it again, how can i get this back? please
Hey Mrlablack,
Since you had already purchased iPhoto, you should be able to redownload it. To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information on the steps to reinstall purchased apps, check here:
Mac App Store: Buy, download, and install apps
http://support.apple.com/kb/PH11493
View and reinstall purchased apps
To view a list of all purchased apps, click Purchases in the toolbar.
To install an app, click the Install button for the app in the Purchases list.
To hide a purchased app in the Purchases list, hold down the Control key, click the app you want to hide, and then choose Hide Purchase.
To view hidden apps, choose Store > View My Account, enter your Apple ID and password, click View Account, and then click View Hidden Purchases. To show a hidden app in the purchased apps list, click its Unhide button.
All the best,
David -
Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?
basic troubleshooting
Reset
Restore with back up
Rstore as new
all as required and as described in User guide -
I'M GETTING THIS ERROR MESSAGE WHEN I TRY TO OPEN THE ITUNES
im getting this message when i try to open my itunes "the itune library. itl file it's locked, on a locked disk, or you do not have write permission for this file" it was was working fine but all of a sudden it this issue just happen, i have windows 7.
I had the same problem as mentioned above. 2 Users, sharing the same iTunes account. Found following solution:
Check sharing and permission for the shared iTunes folder. In my case under HD->Users->Shared->iTunes
Also check all permissions of the underlying folders and especially *iTunes Library Database file*. In my case directly in the iTunes directory
For whatever reason, that file had no sharing. I added my wife's user name with Read /Write permission and it works again.
I guess a bug in the update. It worked fine for a long time before the update.
Mark
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