I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

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I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

Uninstall/Reinstall iTunes then try to rebuild the library.
http://support.apple.com/kb/HT1925 (uninstall/reninstall)
http://support.apple.com/kb/HT1451 (recreate library)

I get my emails sent to my Ipad 1 and when I try to open the excel files, they come up in a sort of word doc. how can I get them to come over on excel

I get my emails sent to my Ipad 1 and when I try to open the excel files, they come up in a sort of word doc. how can I get them to come over on excel

I was still typing my first post while you had already responded.
Maybe I am taking your last post the wrong way but reread your post. If I am taking it the wrong way - please accept my apology in advance.
lisaadele123 wrote:
I get my emails sent to my Ipad 1 and when I try to open the excel files, they come up in a sort of word doc. how can I get them to come over on excel
Where do you state that you need to email the files to someone else?
Where do you state that you need to edit them?
This was my response ....
You can't edit any of these files without a compatible iPad app like Documents to Go (Excel, Word) or Pages (Word files).
You can open and view the files as mail attachments but you will not be able to edit them. Explain exactly what you are doing and maybe you can get meaningful instructions.
Basically I said the same thing as Julian and I thought that maybe if you explained EXACTLY what you were trying to do, it would be helpful.
Sorry for not being a mind reader. Your second post ...
I thought I had already explained, I get excel spreadsheets emailed to me I need to open them, read them, edit them and send them on to another person,
That is not what you asked the first time around.
Message was edited by: Demo

How do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?

Remove all current Adobe software. Download Adobe Cleaner Follow instructions.

I backed up my iPhone onto iCloud, and now any new pictures I take don't save in my camera roll. And when I try to open the photo app it turns white and eventually closes out of the app

I backed up my iPhone onto iCloud, and now any new pictures I take don't save in my camera roll. And when I try to open the photo app it turns white and eventually it closes out of the app.

rabidrabbit wrote:
Can I back up my iPhone 4S to my ipad 3 (64 gb)?
no
rabidrabbit wrote:
However, now I don't have enough space in iCloud to backup either device. Why not?
iCloud only give so much space for free storage, then if you exceed the limit of 5gb you have to pay for additional storage.

HT4413 I completed the migration, however I get a message when I try to open the files on my target computer that I do not have "access."?

I recently completed a migration from an old laptop to a new one. It all well well, however I get a message when I try to open the files on my target computer that I do not have "access"?
Any suggestions?

Drag the migrated home folder to the desktop and provide your administrator password.
(88475)

HT1725 I downloaded the book Sycamore Row last week and when I try to open it on my iPad , i get a message that says: Cannot open "sycamore Row' it is formatted incorrectly, or it is not a format that Ibooks can open. what's up?

I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?

You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple

I recently downloaded the latest version of Adobe Reader and when I try to open a new pdf I get the Adobe logo and text in Japanese and the pdf doesn't open. Any help would be appreciated.

I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.

Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!

Trying to install Creative Suite 5 design premium onto a mac retina and when i try to open the installer it says " install can't be opened. you should eject the disk image."

I get this every time i try to open the installer. I went to the tech support desk at my university and they spent an hour and a half going through these procedures with no result:
Disabled GateKeeper
Repaired permissions and verified startup disk
Fully updated OS 10.8.5
Downloaded same image multiple times-same issue
Cleared hard drive space from 4.5GB available to 26GB available
What can I do to successfully open the installer?

Rsten where are you downloading Creative Suite 5 Design Premium from?

I installed Office and when I try to open the word is not responding

i bought a new macbook pro and office yesterday and i installed the office correctly but when i tried to open the word it stuck and doesnt respond. what is the problme

Firefox is already running but is not responding
* https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Profile in use
* http://kb.mozillazine.org/Profile_in_use
Check and tell if its working.

This month I downloaded the newest version of PAGES. Now when I try to open the documents made with this program it says "You need a newer version of PAGES to open this document." I go to the App Store and says it has downloaded. What to do?

This month I downloaded the newest version of PAGES. The documents I have typed using this App will now not open and the message says-"You need a newer version of PAGES to open this document. Could anyone help me with this please. Thanks.

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

I can't read yahoo email in Firefox anymore. The list of mail is there, but when I try to open the email the body of the email is blank. How do I fix this?

Hi, A few months ago I discovered I couldn't view the body of my Yahoo email anymore when viewed through Firefox or Google Chrome. I'm forced to view email through IE. I don't want to use IE, and prefer your search engine
What do I have to do to be able to view my yahoo mail through Firefox again?
Has IE put bugs in Firefox to prevent it's use?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

I am trying to work on a flyer I downloaded from a website called graphic river. The flyer is a Adobe file. When I try to open the file it says I have to provide a serial number in order to move on. So I downloaded Photoshop extended and I cannot find it

I need to have this flyer prepared by tonight. Please, if anyone can help me get this situated that would be great.

Myke19772 if you wish to evaluate Photoshop CC 2014 to edit your photo then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to download and install the software.
If you continue to be prompted for a serial number then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

I have downloaded the 4.3 version of pages and when I try to open documents I receive a message that i must download the newest version. is this not the newest version?

I cannot open pages documents although I have downloaded the 4.3 version from the App store

The newest version is 5.1.
(101548)

When I perform a search on orkut using search option and when I try to open the listed options in search results it says loading orkut and shows a loading bar and....nothing happens....while it works with other browsers...pls help

firefox 3.6.10

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. '''''(Not all programs detect the same Malware.)'''''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?

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