When I try to start up my macbook, it makes the startup noise, but won't go any farther than the white/grey screen. I've tried the commands and nothing has worked. Please help

When I try to start up my macbook, it makes the startup noise, but won't go any farther than the white/grey screen. I've tried the commands and nothing has worked. Please help

Hey marleyrose,
Thanks for the question. I understand that you are experiencing issues with your MacBook. The following resource may provide a solution:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Thanks,
Matt M.

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